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1 room, 2 adults

The Luang Say Residence, Luang Prabang

4.5-star4.5 stars
4-5 Ban Phonepheng, P.O.Box 507, Luang Prabang, Laos

Luxury hotel with 2 restaurants, near Wat Mai
  • Free English breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Exceptional9.6
Room
Great room
Vibe
Awesome vibe
Food
Delicious food
Location
Great location
28See all 28 Hotels.com reviews
From 828 reviews

TripAdvisor Traveller Rating

The Luang Say Residence, Luang Prabang

from $188
  • Pioneer Suite
  • Explorator Suite

What’s around The Luang Say Residence, Luang Prabang

Top spots nearby

Recommended by this property

  • Morning Market (15-minute walk)
  • Wat Mai (15-minute walk)
  • Mount Phu Si (15-minute walk)
  • Royal Palace Museum (17-minute walk)
  • Night Market (17-minute walk)
  • Wat Xieng Thong (24-minute walk)
  • Heritage House (26-minute walk)
  • Tad Sae Waterfalls (6.4 mi / 10.3 km)
  • Elephant Village (6.8 mi / 10.9 km)
  • Kuang Si Falls (12.6 mi / 20.3 km)

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 11 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 32 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is noon
  • Express check-in
Airport shuttle service is available on request from 6 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle from 6 AM to 11 PM *

  • Cruise terminal shuttle *

Parking

  • Free nearby parking

Offsite

  • Free area shuttle within 5 km

  • Free shopping center shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free English breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Free bicycles on site
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 8
  • Year Built - 2010
  • Designated smoking areas
  • Garden
  • Library
Accessibility
  • Accessible bathroom
Languages Spoken
  • English
  • French
  • Lao
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Sofa bed size single
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
  • Furnished balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

La Belle Epoque - This restaurant overlooks the garden. Guests can enjoy drinks at the bar. Reservations are required.

Terrase Des Colonies - Onsite restaurant.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

The Luang Say Residence, Luang Prabang’s small print

Also known as

  • Luang Say
  • Luang Say Residence
  • Luang Say Residence Hotel
  • Luang Say Residence Hotel Luang Prabang
  • Luang Say Residence Luang Prabang
  • The Luang Say Residence Hotel Luang Prabang

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of USD 200 (subject to availability)

Rollaway beds are available for USD 70.0 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 9 per person (one way)

Airport shuttle for children between the ages of 6 and 12 costs USD 9 (one-way)

Cruise ship terminal shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.6 From 28 reviews

Exceptional 10.0
Impressive!
We had a lovely honeymoon here at Luang Say. Love the architecture and the interior decor. Will definitely recommend this to all who are considering a luxury boutique hotel. We will come back!
sgRomance trip
Very Good 8.0
incredible service
Loved the staff at the hotel- very friendly and knowledgeable. It takes about 7 mins to get downtown by car or tuk tuk, but the staff helped with transportation. If you want to stay in the center this isn't the place, but we loved the calm and relaxing vibe and the fact that there is a bit more space.
Lisa, sgOther trip
Very Good 8.0
Great property needs minor adjustments
Great and beautiful property. Breakfast is served in a very formal way and have very limited selection included in your pre-paid rate - any additional item is incredibly pricy. Breakfast needs to be rethought.
Asaf, asOther trip
Exceptional 10.0
5 star room 4 star hotel
Room is excellent, big and comfy. Con is the pool is right beside the busy road where you can hear a lot of noise and food/drinks really over priced.
ca3 night romance trip
Exceptional 10.0
Exceptional property
This is an exceptional property where we stayed three nights at the end of our Laos holiday. The architecture is mock French-colonial. We had an upper floor Pioneer suite which was huge, and had everything you would really need. The pool is probably the biggest in LP, and because there are so few rooms, it never felt busy. The staff are super friendly, and nothing seemed too much for them. Breakfast - included in our room rate - was excellent as well. There are of course many luxury hotels to choose from in this town; and we researched many of them prior to booking here. Indeed we visited a few of them when we were there. I can honestly say that I still think we made the right choice. Just one small niggle (which I mentioned in their questionnaire): the drinks prices in particular, and the menu in general, were exorbitant. I can accept a reasonable markup, but when a Beer Lao (my benchmark for these things) is up to four times as much as some of the restaurants in town, I feel I have to take a principled stand, and not buy. No wonder nobody was buying anything to drink by the pool. The Luang Say's restaurant was empty most evening and consequently lacked ambiance. I just think the hotel needs to reconsider its pricing strategy. Such a shame really, and a real missed opportunity.
Iain, gbRomance trip

The Luang Say Residence, Luang Prabang

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