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All properties in Luang Prabang, Louang Prabang Province, Laos

The Luang Say Residence

Luxury hotel with 2 restaurants, near Wat Mai

  • Free WiFi and free parking

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The Luang Say Residence. Image 1 of 93
1 / 93The Luang Say Residence
4-5 Ban Phonepheng, Luang Prabang, Laos
9.6.Exceptional.
  • The manager and all of the staff are gracious and welcoming. The property and grounds are…

    Oct 16, 2019

  • Toui and the rest of the staff went out of their way to make sure we were happy at every…

    Oct 10, 2019

See all 17 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 32 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle

For families

  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Private bathroom
  • Separate sitting area
  • Free toiletries
  • Furnished balcony

What’s around

  • Night Market - 27 min walk
  • Wat Mai - 24 min walk
  • Morning Market - 24 min walk
  • Royal Palace Museum - 26 min walk
  • Mount Phu Si - 26 min walk
  • Wat Xieng Thong - 35 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Pioneer Suite
  • Explorator Suite
  • Pioneer Suite Romantic Package Free 1 Dinner (Food only) & 60 Mins Massage for 2 person per stay

Location

4-5 Ban Phonepheng, Luang Prabang, Laos
  • Night Market - 27 min walk
  • Wat Mai - 24 min walk
  • Morning Market - 24 min walk

What’s around

Landmarks

  • Night Market - 27 min walk
  • Wat Mai - 24 min walk
  • Morning Market - 24 min walk
  • Royal Palace Museum - 26 min walk
  • Mount Phu Si - 26 min walk
  • Wat Xieng Thong - 35 min walk
  • Heritage House - 36 min walk
  • Tad Sae Waterfalls - 10.8 mi / 17.4 km
  • Kuang Si Falls - 17.8 mi / 28.6 km

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 14 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Hotel size

  • This hotel has 32 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 6 AM to 11 PM*
  • Cruise terminal shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
*See small print for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Pool umbrellas
  • Free bicycles on site

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 8
  • Year Built - 2010
  • Designated smoking areas
  • Library

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • Lao
  • Thai

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Separate sitting area
  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Belle Epoque - This restaurant overlooks the garden. Guests can enjoy drinks at the bar. Reservations are required.

Terrase Des Colonies - Onsite restaurant. Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Small print

Also known as

  • Luang Say
  • The Luang Say Residence Hotel
  • The Luang Say Residence Luang Prabang
  • The Luang Say Residence Hotel Luang Prabang
  • Luang Say Residence
  • Luang Say Residence Hotel
  • Luang Say Residence Hotel Luang Prabang
  • Luang Say Residence Luang Prabang
  • The Luang Say Residence Hotel Luang Prabang

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Late check-out can be arranged for an extra charge of USD 200 (subject to availability)

English breakfast is offered for an extra charge of USD 20 for adults and USD 10 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 9 per person (one way)

Airport shuttle for children between the ages of 6 and 12 costs USD 9 (one-way)

Cruise ship terminal shuttle service is offered for an extra charge

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: USD 120
  • Christmas Eve (24 December) Gala Dinner per child: USD 60 (from 7 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 140
  • New Year's Eve (31 December) Gala Dinner per child: USD 70 (from 7 to 12 years old)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Luang Say Residence does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 10 PM. Check-out time is noon. Late check-out is available for a charge of USD 200 (subject to availability). Express check-in and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring garden views. Nearby restaurants include 525 (12-min walk), The Kitchen (12-min walk), and Manda de Laos (14-min walk).
  • Yes, an airport shuttle is available from 6 AM to 11 PM on request. The charge is USD 9 per person one way.
  • Have fun during the warmer months with activities such as cycling. The Luang Say Residence also has an outdoor pool.
9.6.Exceptional.
  • 10.0.Exceptional

    This is a superb small hotel with wonderfully friendly, professional and helpful staff. A great oasis of calm and comfort.

    3 night romance trip, Mar 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    hotel is clean n exclusive. service is good, a relaxing place for leisure

    johan meng loon, 6 night family trip, Feb 16, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Beware of overcharging

    "Free airport transfer (by request)" was not free. They tried to charge laundry fee for a "evening gown" for which I never asked for service (I was a male solo traveller).

    2 night trip, Jul 20, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This hotel is close to flawless. The staff are excellent, the facility pristine and quality superb. The only minor quibble is that it’s a few clicks out of town but they deal with this by having a number of courtesy cars at various times. I cannot speak of this facility more highly.

    3 night romance trip, Apr 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Impressive!

    We had a lovely honeymoon here at Luang Say. Love the architecture and the interior decor. Will definitely recommend this to all who are considering a luxury boutique hotel. We will come back!

    4 night romance trip, Apr 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was perfect. Especially the mattress if the bed

    3 night family trip, Dec 2, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel with friendly staff and nice pool!! Love the environment!!

    Sylvester, 4 night trip, Sep 11, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Superb hotel

    The Luang Say Residence combines the luxuries of a top hotel with the charm and personal touch of staying in a boutique bed & breakfast. We loved it. Will definitely be back. Highly recommend this hotel.

    7 night trip, Jul 28, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    5 night trip, Jan 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    2 night trip, Dec 27, 2019

    Verified Expedia guest review

See all 17 reviews