JW Marriott Hotel Frankfurt

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Indoor pool
Skyline Deluxe Room,1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe
Junior Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe
55-inch LED TV with digital channels, TV, iPod dock

Overview of JW Marriott Hotel Frankfurt

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JW Marriott Hotel Frankfurt

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Zeil Shopping District

9.2/10 Superb

998 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
The price is $292
Price available on 10/23/2022
Map
Thurn-und-Taxis-Platz 2, Frankfurt, HE, 60313
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • 24-hour room service
  • Massage/treatment rooms
  • In-room childcare
  • 24-hour business center
For families
  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Premium TV channels
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Altstadt Frankfurt
  • Frankfurt Trade Fair - 24 min walk
  • Zeil Shopping District - 1 min drive
  • Romerberg - 9 min drive
  • Maintower - 2 min drive
  • Alte Oper - 7 min drive
  • Römer - 3 min drive
  • Congress Center Messe Frankfurt - 13 min drive
  • Deutsche Bank Park - 20 min drive

Getting around

  • Frankfurt Airport (FRA) - 24 min drive
  • Mainz (QFZ-Mainz Finthen) - 37 min drive
  • Konstablerwache Station - 9 min walk
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 18 min walk
  • Frankfurt Central Station (tief) - 19 min walk
  • Frankfurt (M) Hauptwache Station - 2 min walk
  • Eschenheimer Tor Station - 3 min walk
  • Dom-Romer U-Bahn - 8 min walk
  • Airport shuttle (surcharge)

About this property

JW Marriott Hotel Frankfurt

5-star luxury hotel in the heart of Altstadt Frankfurt
A roundtrip airport shuttle, a shopping mall on site, and a library are just a few of the amenities provided at JW Marriott Hotel Frankfurt. Indulge in reflexology, a sports massage, and a body treatment at Talise Spa, the onsite spa. Enjoy Middle Eastern cuisine and more at the two onsite restaurants. Pilates classes and yoga classes are offered at the health club; JW Marriott Hotel Frankfurt also has dry cleaning/laundry services, a fireplace in the lobby, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center and babysitting.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and a porter/bellhop
  • Massage treatment rooms, express check-in, and luggage storage
  • Express check-out, an elevator, and a front desk safe
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 218 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes. Guest reviews highly rate the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Highchairs, art supplies, and childcare services
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with rainfall showers and deep soaking tubs
  • 55-inch LED TVs with streaming services and premium channels
  • Electric kettles, daily housekeeping, and desks

Languages

Arabic, Croatian, English, French, German, Greek, Indonesian, Irish, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 218 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 3 PM - 3 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (1 per room, up to 20 lbs)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 39 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 6:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free
  • Childcare in room (surcharge)
  • Art supplies

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Shopping

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference space (3918 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Health club
  • An indoor pool
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Hand-held showerheads

Languages

  • Arabic
  • Croatian
  • English
  • French
  • German
  • Greek
  • Indonesian
  • Italian
  • Irish
  • Japanese
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Turkish

Room amenities

Be entertained

  • IPod docking station
  • 55-inch LED TV
  • Premium digital channels
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Partially open bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Local maps

Special features

Spa

Talise Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Dining

El Rayyan - This restaurant specializes in Middle Eastern cuisine.
Ember Bar & Lounge - Onsite cocktail bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of EUR 42 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 160 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 75.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per night

Parking

  • Self parking costs EUR 39 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility
  • Guests under 5 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Frankfurt Jumeirah
Jumeirah Frankfurt Hotel
Jumeirah Frankfurt
Jumeirah Hotel Frankfurt
Jumeirah Frankfurt Hotel Frankfurt
Jumeirah Frankfurt
Jw Marriott Frankfurt
JW Marriott Hotel Frankfurt Hotel
JW Marriott Hotel Frankfurt Frankfurt
JW Marriott Hotel Frankfurt Hotel Frankfurt

Frequently asked questions

Does JW Marriott Hotel Frankfurt offer free cancellation for a full refund?
Yes, JW Marriott Hotel Frankfurt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at JW Marriott Hotel Frankfurt?
As of Sep 24, 2022, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Frankfurt on Oct 23, 2022 start from $292, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at JW Marriott Hotel Frankfurt?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at JW Marriott Hotel Frankfurt?
Yes, there's an indoor pool.
Are pets allowed at JW Marriott Hotel Frankfurt?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 20 lbs per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at JW Marriott Hotel Frankfurt?
Yes. Self parking costs EUR 39 per night.
Is airport shuttle service offered by JW Marriott Hotel Frankfurt?
Yes, an airport shuttle is available. The charge is EUR 160 per vehicle one-way.
What are the check-in and check-out times at JW Marriott Hotel Frankfurt?
You can check in from 3 PM - 3 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at JW Marriott Hotel Frankfurt?
No, this hotel doesn't have a casino, but Casino Bad Homburg (16-min drive) is nearby.
What is there to do at JW Marriott Hotel Frankfurt and nearby?
Onsite recreation at JW Marriott Hotel Frankfurt includes aerobics, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. JW Marriott Hotel Frankfurt also has a sauna and a health club.
Are there restaurants at or near JW Marriott Hotel Frankfurt?
Yes, there are 2 onsite restaurants, featuring Middle Eastern cuisine. Nearby restaurants include Bar ohne namen (4-min walk), Cafe & Bar Celona (4-min walk), and Paninoteca (4-min walk).
Does JW Marriott Hotel Frankfurt have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around JW Marriott Hotel Frankfurt like?
JW Marriott Hotel Frankfurt is located on the boardwalk in Altstadt Frankfurt, a short 2-minute walk from Frankfurt (M) Hauptwache Station and 7 minutes' walk from Romerberg. Travelers say the local area is very central perfect for shopping.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very Good

AMEX amit, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joann, 1-night trip
Verified Hotels.com guest review

6/10 Good

Clinging on to past glories!
The hotels location and room sizes were excellent. That’s where it ended!! We were first given two grand deluxe rooms where in one room the telephones didn’t work and the had no tissues and no writing material whatsoever and the the safety deposit was locked. In the second room the bathroom( open style) doors would not slide shut and the safety deposit was also locked??When the hotel staff came to see this after repeated calls, they mentioned that the technical staff had left for the day and we would need to wait till tomorrow. I immediately complained and got moved to another floor with an upgrade to 1 suite and 1 grand deluxe room( which we had booked). The next day we went out in the morning and came back at 1.30 and the rooms were still not cleaned!! Overall the stay was ok, but nothing exceptional and I believe although the hotel staff were helpful and kind, the hotel is really understaffed and the new management are intent on cost cutting and taking it downhill. The hotel needs to up its game quick!
Feras, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous Frankfurt Hotel
This property is perfect in every way. Convenient location in a highly walkable area. The rooms are lovely and very well appointed. As a gold member, I was provided an upgrade to a suite and a few other unexpected perks. I hope we get an opportunity to stay there again.
Brenda, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rami, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

So nice
Erna, 3-night romance trip
Verified Expedia guest review

2/10 Poor

InfoDif, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Nicole, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location that is within walking distance of some of Frankfurt's most popular sights. Very friendly and helpful staff. Price is a bit on the high side but expected given the location and quality of the rooms.
Ming Yang Eugene, 1-night family trip
Verified Expedia guest review

8/10 Very Good

abdarhman, 2-night family trip
Verified Hotels.com guest review