10/10 Exceptional
Sep 24, 2023
Phenomenal service, great location.
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2-night trip
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JW Marriott Hotel Frankfurt
Family-friendly hotel with indoor pool, connected to a shopping center, near MyZeil
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JW Marriott Hotel Frankfurt
Photo gallery for JW Marriott Hotel Frankfurt
Overview of JW Marriott Hotel Frankfurt
9.2 out of 10 Superb
9.2/10 Superb
Property highlights
- Airport transfer
- Pool
- Spa
- Pet friendly
- Parking available
- Laundry facilities
Thurn-und-Taxis-Platz 2, Frankfurt, HE, 60313
Main amenities
- 2 restaurants and bar/lounge
- Indoor pool
- Breakfast available
- Health club
- Sauna
- Self parking
- 24-hour room service
- Spa services
- Massage/treatment rooms
- In-room childcare
- 24-hour business center
- Business center
For families
- Children stay free
- Babysitting (surcharge)
- Connecting/adjoining rooms available
- Separate bathtub and shower
- Separate sitting area
- Premium TV channels
Room options
View all photos for Panoramic Suite, 1 King Bed, Non Smoking
Panoramic Suite, 1 King Bed, Non Smoking
View all photos for Junior Suite, 1 King Bed, Non Smoking
Junior Suite, 1 King Bed, Non Smoking
View all photos for Junior Suite, 1 King Bed, Non Smoking
Junior Suite, 1 King Bed, Non Smoking
View all photos for Deluxe Room, 1 King Bed, Non Smoking
Deluxe Room, 1 King Bed, Non Smoking
View all photos for Grand Room, 1 King Bed, Non Smoking
Grand Room, 1 King Bed, Non Smoking
View all photos for Grand Suite, 1 King Bed, Non Smoking
Grand Suite, 1 King Bed, Non Smoking
View all photos for Panoramic Room, 1 King Bed, Non Smoking
Panoramic Room, 1 King Bed, Non Smoking
View all photos for Deluxe Room, 1 King Bed, Non Smoking
Deluxe Room, 1 King Bed, Non Smoking
About this area
What's nearby
- In Innenstadt
- Frankfurt Trade Fair - 30 min walk
- MyZeil - 1 min drive
- Alte Oper - 1 min drive
- Römerberg - 3 min drive
- Main Tower - 2 min drive
- Frankfurt Christmas Market - 3 min drive
- Staedel Museum - 4 min drive
- Skyline Plaza - 3 min drive
- Festhalle Frankfurt - 5 min drive
- Congress Center Messe Frankfurt - 6 min drive
Getting around
Restaurants
- Goc Pho - 7 min walk
- Baguetterie & Cafébar Strahmann - 11 min walk
- Restaurant Die Leiter - 8 min walk
- Heimat - 8 min walk
- Meyer's Restaurant & Bar - 9 min walk
About this property
JW Marriott Hotel Frankfurt
Languages
Arabic, Chinese (Mandarin), English, French, German
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Ecolab (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.
At a glance
Hotel size
- 218 rooms
- Arranged over 25 floors
Arriving/Leaving
- Check-in time from 3 PM - anytime
- Express check-in available
- Minimum check-in age: 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions.
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
- Babysitting*
Pets
- Pets allowed*
- Service animals welcome
Internet
- Free wired Internet access in public areas
- Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet access in rooms
Parking
- Covered onsite self parking (EUR 42 per night)
- Wheelchair-accessible parking on site
- Height restrictions apply for onsite parking
Transfers
- Airport shuttle on request (available 24 hours)*
Other information
- Smoke-free property
Property amenities
Food and drink
- Full breakfast (surcharge) on weekday mornings 6:30 AM–11 AM
- 2 restaurants
- Bar/lounge
- Coffee/tea in a common area
- 24-hour room service
Traveling with children
- Children stay free (see details)
- Childcare in room (surcharge)
- Art supplies
What to do
- Shopping
Working away
- 24-hour business center
- 5 meeting rooms
- Computer station
- Conference space (3918 square feet)
Services
- 24-hour front desk
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in lobby
- Multilingual staff
- Porter/bellhop
- Romance packages
Facilities
- 1 building/tower
- Built in 2011
- Library
- Fireplace in lobby
- Health club
- An indoor pool
- Shopping mall on site
- Spa services
- Sauna
- Massage/treatment rooms
- Banquet hall
Accessibility
- Wheelchair accessible
- Elevator
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- 20 on-site accessible parking spaces
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (inches): 47
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Visual alarms in hallways
- Hand-held showerheads
- Well-lit path to entrance
- Hardwood flooring in room
Room amenities
Be entertained
- IPod docking station
- 55-inch LED TV
- Premium digital channels
- Streaming services
- Pay movies
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Espresso maker
- Electric kettle
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Down comforter
- Blackout drapes/curtains
- Turndown service
- Premium bedding
What to enjoy
- Separate sitting area
Freshen up
- Partially open bathroom
- Deep soaking bathtub
- Separate bathtub and shower
- Rainfall showerhead
- Free toiletries
- Hair dryer
Stay connected
- Desk
- Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
- Phone
- Desk chair
Food and drink
- Champagne service
- Free bottled water
- Highchair
More
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
- Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.
Dining
El Rayyan - This restaurant specializes in Middle Eastern cuisine.
Ember Bar & Lounge - Onsite cocktail bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city: EUR 2.00 per person, per night
Optional extras
- Full breakfast is offered for an extra charge of approximately EUR 42 per person
- Airport shuttle service is offered for an extra charge of EUR 160 per vehicle (one-way, maximum occupancy 3)
Children & extra beds
- In-room babysitting is available for an extra charge
- Rollaway beds are available for EUR 75.0 per day
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of EUR 50 per pet, per stay, plus a one-time cleaning fee of EUR 50
Parking
- Covered self parking costs EUR 42 per night
- Parking height restrictions apply
Pool, spa, & gym (if applicable)
- Guests under 18 years old are not allowed in the swimming pool or health club
- Guests under 5 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Each guestroom is kept vacant for a minimum of 72 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Ecolab (3rd party expert - Global).
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Also known as
Frankfurt Jumeirah
Jumeirah Frankfurt Hotel
Jumeirah Frankfurt
Jumeirah Hotel Frankfurt
Jumeirah Frankfurt Hotel Frankfurt
Jumeirah Frankfurt
Jw Marriott Frankfurt
JW Marriott Hotel Frankfurt Hotel
JW Marriott Hotel Frankfurt Frankfurt
JW Marriott Hotel Frankfurt Hotel Frankfurt
Frequently asked questions
Reviews
9.2
Superb
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 10, 2023
Stay here!
Grace
Grace, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2023
Jonathan
Jonathan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 5, 2023
Shaminee
Sham