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SAKS Urban Design Hotel, Kaiserslautern

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Stiftsplatz 11KaiserslauternRP67655Germany, 800-491-6126
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Excellent4.3 / 5
Vibe
Awesome vibe
Location
Great location
Service
Fantastic service
Breakfast
Breakfast is average
79See all 79 Hotels.com reviews
From 188 reviewsTripAdvisor Traveller Rating

SAKS Urban Design Hotel, Kaiserslautern

Hotel Info: 866-539-8117

from $94
  • Junior Suite
  • Single Room
  • Superior Double Room
  • Premier Suite (Spa)
  • Suite
  • Junior Suite for single use

At a glance

Key facts

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle during limited hours *

  • Free train station pickup *

Parking

  • Self parking *

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Also known as

  • SAKS Hotel
  • SAKS Urban
  • SAKS Urban Design
  • SAKS Urban Design Hotel
  • SAKS Urban Design Hotel Kaiserslautern
  • SAKS Urban Design Kaiserslautern
  • Urban Design Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 14 per night

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Cribs/Infant beds are available for EUR 20 per night

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Sauna
  • Nightclub
Working away
  • Number of meeting rooms - 4
  • Conference space
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
  • Elevator/lift
  • Rooftop terrace
  • Fireplace in lobby

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Espresso maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
Freshen up
  • Partially open bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

SAKS Restaurant - This restaurant serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.

SAKS Urban Design Hotel, Kaiserslautern’s small print

Also known as

  • SAKS Hotel
  • SAKS Urban
  • SAKS Urban Design
  • SAKS Urban Design Hotel
  • SAKS Urban Design Hotel Kaiserslautern
  • SAKS Urban Design Kaiserslautern
  • Urban Design Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 14 per night

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Cribs/Infant beds are available for EUR 20 per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 79 reviews

SAKS Urban Design Hotel, Kaiserslautern
Outstanding5.0 / 5
Nice clean modern hotel.
Quick stay for one night but hotel was very modern and clean. One of the nicer hotels I stayed in through my travels through Germany.
1 night business trip
SAKS Urban Design Hotel, Kaiserslautern
Good3.0 / 5
Hotel or Hostel? 8:00 Checkin
We received an e-mail the morning of our stay informing us that our room would not be available until 8:00 PM. We had our day planned out including an important conference call at 4:00, that I planned to hold in the room after checking in. We figured there was some mistake. On our way, we called and they confirmed our room would not be ready and that they couldn't tell us why until we arrived....and they were really rude about it. With this delayed check in I had to do the call in my car with my computer on my lap. We weren't offered anything as a consolation, but we did find out that the delay was because a football team had checked out late. At check out, I kindly asked that our breakfast be deducted from our bill due to the inconvenience. Given our check in was delayed over 4 hours, I thought this would easily be granted. I got the run around and after about 15 minutes, the manager's involvement and some simple math on the price of the room versus the 4 hours we had to wait beyond the hotel's normal check in, they did remove the breakfast from our bill. I would like to tip my hat to them for doing that, but I won't because I should not have needed to be so persistent.
2 night business trip
SAKS Urban Design Hotel, Kaiserslautern
Outstanding5.0 / 5
Modern hotel
Excellent service, beautiful room & great breakfast
2 night business trip
SAKS Urban Design Hotel, Kaiserslautern
Excellent4.0 / 5
Lovely stay and would return
Parking garage was convenient, but expensive. Very hard to locate how to pull up to check in before entering the garage. Staff was very good. Never waited for help at the front desk or restaurant. Fabulous A/C and lovely warmed bathroom floor. Very nice stay!
3 night business trip
SAKS Urban Design Hotel, Kaiserslautern
Fair2.0 / 5
Not that close to Ramstein!
The wifi was weak. The parking is not included, it was an additional 9 euros to park in their parking garage. Even though the receptionist on the night shift told me it was included. They didn't tell me that breakfast was an additional 15 euros until I was already sitting down to eat. They said, "Breakfast is that way." Then came over to my table to hand me the bill. Just a little heads up for those who think they are getting the best. It's a little over priced, and not in the best area. Also, it's about 40 minutes to get to Ramstein Air Base, which is why I chose it in the first place.
1 night business trip

See all reviews

SAKS Urban Design Hotel, Kaiserslautern

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