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SAKS Urban Design Hotel, Kaiserslautern

4.5 stars4.5 stars
Stiftsplatz 11KaiserslauternRP67655Germany, 800-491-6126
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Excellent4.2 / 5
Room
Room is all right
Location
Great location
Bar and Beverages
Bar is awesome
Comfort
Rather comfortable
75See all 75 Hotels.com reviews
From 201 reviewsTripAdvisor Traveller Rating

SAKS Urban Design Hotel, Kaiserslautern

Hotel Info: 866-539-8117

from $94
  • Junior Suite
  • Single Room
  • Superior Double Room
  • Premier Suite (Spa)
  • Suite
  • Junior Suite for single use

At a glance

Key facts

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Other information

  • Smoke-free property

In the hotel

Things to do
  • Fitness facilities
  • Sauna
  • Nightclub
Working away
  • Number of meeting rooms - 4
  • Conference space
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
  • Elevator/lift
  • Rooftop terrace
  • Fireplace in lobby

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Espresso maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
Freshen up
  • Partially open bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Recent reviews

Excellent 4.2 /5 from 75 reviews

SAKS Urban Design Hotel, Kaiserslautern
Outstanding5.0 / 5
Nice clean modern hotel.
Quick stay for one night but hotel was very modern and clean. One of the nicer hotels I stayed in through my travels through Germany.
1 night business trip
SAKS Urban Design Hotel, Kaiserslautern
Good3.0 / 5
Hotel or Hostel? 8:00 Checkin
We received an e-mail the morning of our stay informing us that our room would not be available until 8:00 PM. We had our day planned out including an important conference call at 4:00, that I planned to hold in the room after checking in. We figured there was some mistake. On our way, we called and they confirmed our room would not be ready and that they couldn't tell us why until we arrived....and they were really rude about it. With this delayed check in I had to do the call in my car with my computer on my lap. We weren't offered anything as a consolation, but we did find out that the delay was because a football team had checked out late. At check out, I kindly asked that our breakfast be deducted from our bill due to the inconvenience. Given our check in was delayed over 4 hours, I thought this would easily be granted. I got the run around and after about 15 minutes, the manager's involvement and some simple math on the price of the room versus the 4 hours we had to wait beyond the hotel's normal check in, they did remove the breakfast from our bill. I would like to tip my hat to them for doing that, but I won't because I should not have needed to be so persistent.
2 night business trip
SAKS Urban Design Hotel, Kaiserslautern
Outstanding5.0 / 5
Modern hotel
Excellent service, beautiful room & great breakfast
2 night business trip
SAKS Urban Design Hotel, Kaiserslautern
Excellent4.0 / 5
Lovely stay and would return
Parking garage was convenient, but expensive. Very hard to locate how to pull up to check in before entering the garage. Staff was very good. Never waited for help at the front desk or restaurant. Fabulous A/C and lovely warmed bathroom floor. Very nice stay!
3 night business trip
SAKS Urban Design Hotel, Kaiserslautern
Fair2.0 / 5
Not that close to Ramstein!
The wifi was weak. The parking is not included, it was an additional 9 euros to park in their parking garage. Even though the receptionist on the night shift told me it was included. They didn't tell me that breakfast was an additional 15 euros until I was already sitting down to eat. They said, "Breakfast is that way." Then came over to my table to hand me the bill. Just a little heads up for those who think they are getting the best. It's a little over priced, and not in the best area. Also, it's about 40 minutes to get to Ramstein Air Base, which is why I chose it in the first place.
1 night business trip

See all reviews

SAKS Urban Design Hotel, Kaiserslautern

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