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RedLevel at Gran Meliá Palacio de Isora - Tenerife, Tenerife

5 stars
Calle La Costa, s/nAlcala, Guia de IsoraTenerife38686Spain, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Outstanding4.8 / 5
Amenities
Great amenities
Service
Fantastic service
Pool
Great pool
Value for money
Poor value for money
120See all 120 Hotels.com reviews
From 646 reviewsTripAdvisor Traveller Rating

RedLevel at Gran Meliá Palacio de Isora - Tenerife, Tenerife

Hotel Info: 866-539-8117

from $384
  • Demi suite garden view special promo
  • Demi suite sea view special promo
  • Deluxe Room, Partial Ocean View
  • Deluxe with big terrace and Whirlpool
  • Deluxe Parcial Ocean View With Whirlpool
  • Demi suite front sea view w/terrace Whir
  • Garden Villa Front Sea with private Pool
  • Deluxe Partial Sea View with Whirlpool
  • Deluxe Large Terrace with Whirlpool
  • Villa + Car
  • Standard room
  • Deluxe Room, Partial Sea View
  • Deluxe Room
  • Demi suite sea view with whirlpool
  • Deluxe Front Sea View with Whirlpool

At a glance

Key facts

Hotel size

  • This hotel has 110 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is Noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

  • Free nearby parking

Other information

  • Caters to adults only

Also known as

  • RedLevel Gran Meliá Palacio Isora Tenerife
  • RedLevel Gran Meliá Palacio Tenerife
  • RedLevel Gran Meliá Palacio Tenerife Hotel
  • RedLevel Gran Meliá Palacio Tenerife Hotel Isora

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of EUR 50

Late check-out can be arranged for an extra charge of EUR 50

Airport shuttle service is offered for an extra charge of EUR 130 per vehicle (one way)

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Full breakfast daily (surcharge)
  • 7 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Indoor pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach towels
  • Pool cabanas (surcharge)
  • Spa tub
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 15
  • Conference space
  • Meeting rooms 15
  • Conference space size (feet) - 12917
  • Conference space size (meters) - 1200
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Sofa bed size single
  • Premium bedding
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa by Clarins has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

La Terrace - This poolside theme restaurant specializes in fondue and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Liquid Garden Pool&Lounge - This poolside restaurant serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Nami - This sushi bar specializes in Japanese cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Club Ocean - Overlooking the ocean and pool, this theme restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Duo - This fine-dining restaurant specializes in Spanish cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts - 2
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Segway rental/tour on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

RedLevel at Gran Meliá Palacio de Isora - Tenerife, Tenerife’s small print

Also known as

  • RedLevel Gran Meliá Palacio Isora Tenerife
  • RedLevel Gran Meliá Palacio Tenerife
  • RedLevel Gran Meliá Palacio Tenerife Hotel
  • RedLevel Gran Meliá Palacio Tenerife Hotel Isora

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of EUR 50

Late check-out can be arranged for an extra charge of EUR 50

Airport shuttle service is offered for an extra charge of EUR 130 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.8 /5 from 120 reviews

RedLevel at Gran Meliá Palacio de Isora - Tenerife, Tenerife
Outstanding5.0 / 5
Amazing Property to experience the finer things
We booked our trip to Tenerife as a spur of the moment trip and we did not know anything about the island. That made our decision on what part of the island and what hotel to stay in a challenge. After a lot of research, we came across RedLevel at Gran Meliá Palacio de Isora and we could not have picked a better place. The boutique hotel of a much larger resort, provided the intimate service of a luxury boutique hotel with the amenities of a large resort. Red Level has access to every part of the main resort, but provides a special and private part for Red Level patrons. The Red level service was there for anything we needed, from booking excursions, to providing a pillow from the pillow menu. we will definitely be taking another trip to Tenerife and we will absolutely stay at RedLevel at Gran Meliá Palacio de Isora. Thank you for such an amazing experience, and for making a quick trip absolutely memorable.
2 night romance trip
RedLevel at Gran Meliá Palacio de Isora - Tenerife, Tenerife
Outstanding5.0 / 5
fantastic stay
great hotel, nice location, close to airport, just too many children in the heated pool. fantastic breakfast and restaurants.
4 night trip
RedLevel at Gran Meliá Palacio de Isora - Tenerife, Tenerife
Excellent4.0 / 5
Gorgeous! Awesome!
Amazing hotel in a great location. The pool is gorgeous and huge, infinity pool style. There are many more pools around. There is also the beach with black sand, beautiful views, isolated. So, its very private and unique. We stayed at the RedLevel, our room had a jacuzzi in the balcony which we enjoyed very much. The room was beautiful and perfect for our needs and more. We enjoyed their great circuit in the spa. As for the meals, all restaurants seemed to be fine except for the Market Grill were food quality (except for the fish) wasn't at its best and the cocktails haha: I ordered a martini which was served with two black olives hanging out without stick and plenty of ice cubs, I didnt think that was the right way to make it but come on we are on vacation! At check out I told the reception person about our two main concerns: 1. The lack of Canarian food and drinks in there menus 2. The lack of personal. Their personal gives their best, they are friendly, diligent and quick, but you can tell there is not enough. The same server that took care of your breakfast, took care of your afternoon snack, was there to serve us dinner and was there again in the morning for the breakfast shift!!! How is that humanly possible!? We really wanted to give this wonderful hotel a 5+ stars but this two main concerns stopped us from doing so. We would love to come back!
2 night romance trip
RedLevel at Gran Meliá Palacio de Isora - Tenerife, Tenerife
Outstanding5.0 / 5
Impeccable 5-star service
I can't praise this hotel and their staff enough. It is about 30 minutes from the airport and far removed from the crowds. My elderly mother travelled with us and they couldn't do enough for us. They shuttled us in a golf cart when necessary, brought my mom a small wrap at dinner when she was chilled, and even packed a small snack for us when we had an early flight. WELL WORTH EVERY PENNY. I'd definitely stay there again!!
4 night family trip
RedLevel at Gran Meliá Palacio de Isora - Tenerife, Tenerife
Outstanding5.0 / 5
Great hotel
We really enjoyed our stay at the Grand melia in tenerif and i would stay there again. Having the adults only pool and the seperate red level section was just super.
9 night romance trip

See all reviews

RedLevel at Gran Meliá Palacio de Isora - Tenerife, Tenerife

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