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Splendid Star Grand Hotel, Hanoi

3 stars
No. 14 Tho Xuong Lane, Au Trieu strHoan Kiem District, Hanoi8443Vietnam, 800-491-6126
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Outstanding4.6 / 5
Service
Fantastic service
Location
Great location
Breakfast
Tasty breakfast
Comfort
Rather comfortable
147See all 147 Hotels.com reviews
From 1,529 reviewsTripAdvisor Traveller Rating

Splendid Star Grand Hotel, Hanoi

Hotel Info: 866-539-8117

from $52
  • Senior Room, 1 Full Bed, View
  • Superior Room, 1 Full or 2 Twin Beds
  • Deluxe Room, 1 Full or 2 Twin Beds
  • Suite
  • Family Room, 2 Full Beds

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 1 PM-1 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

Also known as

  • Grand Hotel Splendid
  • Star Splendid Hotel
  • Splendid Star
  • Splendid Star Grand
  • Splendid Star Grand Hanoi
  • Splendid Star Grand Hotel
  • Splendid Star Grand Hotel Hanoi
  • Splendid Star Hotel
  • Star Grand Hotel
  • Star Hotel Splendid

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 15 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Spa services on site
  • Bicycle rentals on site
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • In-room computer
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Splendid Star Grand Hotel, Hanoi’s small print

Also known as

  • Grand Hotel Splendid
  • Star Splendid Hotel
  • Splendid Star
  • Splendid Star Grand
  • Splendid Star Grand Hanoi
  • Splendid Star Grand Hotel
  • Splendid Star Grand Hotel Hanoi
  • Splendid Star Hotel
  • Star Grand Hotel
  • Star Hotel Splendid

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 15 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 147 reviews

Splendid Star Grand Hotel, Hanoi
Outstanding5.0 / 5
Excellent location near Hoan Kiem lake.
Very friendly. Great service. Perfect location. Would definitely stay again.
5 night romance trip
Splendid Star Grand Hotel, Hanoi
Excellent4.0 / 5
Pretty good, great service!
We stayed for one night at the Splendid Star Grand Hotel upon our arrival to Hanoi. We arranged airport pickup through the hotel which went smoothly and was very useful. The gentlemen who works the front desk is absolutely wonderful. He was very welcoming and enthusiastic. He shared with us a map of the city and recommendation for dinner (which was very good). He's an absolute gem. The room was decent. It was a little dated and the sheets a bit scratchy but the bed was comfortable enough. The small shower had good pressure and hot water - but could have used a bit of a scrub down, especially the shower heads. The window looked out to a brick wall and down to a kitchen of a restaurant but hey, it's a city after all. Breakfast was good and they offered to send it with us to go on an early morning bus ride. We actually tried to come back to this hotel at a later date and they were full but the gentlemen at the front walked us across to their sister hotel which was actually a bit fancier & pricier but they gave us a room at the same price as this one. All in all, a very good choice in a good location. Cars can't make it down the road so it cuts back on some street noise and tour providers will still walk down the alley to get you when necessary.
1 night romance trip
Splendid Star Grand Hotel, Hanoi
Outstanding5.0 / 5
“Amazing hotel with wonderful staff !
The staff were unbelievably helpful.
2 night romance trip
Splendid Star Grand Hotel, Hanoi
Outstanding5.0 / 5
“Wonderful hotel!”
Very nice, great location and very good staff.
2 night romance trip
Splendid Star Grand Hotel, Hanoi
Excellent4.0 / 5
We were booked to stay at this hotel but when we arrived we were moved to another hotel ,The Serenity Villa hotel . Martin from the Splendid Star Grand hotel came to see us the next morning to make sure everything was ok . He apologized and offered to pay for our taxi when we left Hanoi. Everything went well . Hope we can stay at the Star Grand Hotel next time we visit Hanoi. We really enjoyed our stay, and many thanks to Martin . .
3 night romance trip

See all reviews

Splendid Star Grand Hotel, Hanoi

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