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All properties in Hanoi, Vietnam
All properties in Hanoi, Vietnam

Splendid Star Grand Hotel, Hanoi

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
No. 14 Tho Xuong Lane, Au Trieu str, Hoan Kiem District, Hanoi, 8443, Vietnam

Art Deco hotel with restaurant, connected to a shopping center, near Hoan Kiem Lake
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 2,859 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Location
Great location
Breakfast
Tasty breakfast
Room
Great room

Splendid Star Grand Hotel, Hanoi

from $34
  • Superior Double Room, 1 Queen Bed
  • Deluxe Double Room
  • Suite, 1 Double 1 Single Bed and 1 Sofa, City View
  • Family Room, 2 Queen Beds, City View
  • Honeymoon Room, 1 Queen Bed
  • Standard Double or Twin Room
  • Deluxe Twin Room
  • Superior Twin Room, 2 Twin Beds
  • Family Suite, 2 Queen Beds, City View
  • Junior Suite, 1 King Bed, Balcony, City View

What’s around Splendid Star Grand Hotel, Hanoi

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 7 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Hanoi Opera House - 15 min walk
  • Hanoi Old City Gate - 16 min walk
  • Temple of Literature - 22 min walk
  • Ho Chi Minh Mausoleum - 26 min walk
  • St. Joseph's Cathedral - 1 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive
  • Hanoi Railway Station - 16 min walk
  • Hanoi Long Bien Station - 19 min walk
  • Hanoi Gia Lam Station - 6 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 28 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2:00 PM-2:00 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • 24-hour room service
  • Coffee/tea in a common area
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 4
  • Year Built - 2009
  • Elevator
Accessibility
  • Disabled parking
  • In-room accessibility
  • Wheelchair accessible

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Splendid Star Grand Hotel, Hanoi’s small print

Also known as

  • Grand Hotel Splendid
  • Star Splendid Hotel
  • Splendid Star Hotel Hanoi
  • Splendid Star Grand Hotel Hotel
  • Splendid Star Grand Hotel Hanoi
  • Splendid Star Grand Hotel Hotel Hanoi
  • Splendid Star
  • Splendid Star Grand
  • Splendid Star Grand Hanoi
  • Splendid Star Grand Hotel
  • Splendid Star Grand Hotel Hanoi
  • Splendid Star Hotel
  • Star Grand Hotel
  • Star Hotel Splendid

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 350000.0 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 273 reviews

Poor 2.0
Terribly Musty
The entire property smells musty. In our room (506), the shower roof was collapsing due to water damage, likely because the aircon units in every room drain directly into a perpetual pool of water on the bathroom floor. I fear the entire property is being water damaged. The staff were friendly and helpful but with the overpowering musty smell in room, lobby, hallway, and elevator, and our family's mold sensitivity we had to check out as soon as we could. The hotel would not refund our room, but kindly comp'ed our airport transfer and cab ride to a new hotel. The staff here are very kind and helpful but the property is becoming uninhabitable due to the moisture and awful musty odor throughout.
Alan, us1 night family trip
Exceptional 10.0
Excellent customer service
Excellent customer service by the staff. Had a little trouble with the hot water at night, but was able to take a shower in the morning with hot water. Other than that it was a great stay. We would definitely stay there again.
Chue, us1 night family trip
Exceptional 10.0
Saved the best for last.
Excellent customer service. Hard to get in through car, but they treated us like royalty. They took good care of us from picking us up to taking us to the airport!
Chue, us1 night family trip
Exceptional 10.0
5 star service
One of the best hotel and service in Hanoi. 10’out of 10.
Maying, us1 night family trip
Very Good 8.0
Good quality hotel with attentive staff.
The only negative might be the location in a narrow street though there are plenty of good restaurants in the direct surroundings.The room was excellent, good airco, bar and television.Breakfast was abundant. Enough choice for everyone.The staff was friendly and attentive.
Wilm Ary, usOther trip

Splendid Star Grand Hotel, Hanoi

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