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Hyatt Regency Cape Town

Family-friendly hotel in Bo'Kaap with outdoor pool and pool bar

  • Free Internet
From
$71

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BUITENGRACHT STREET, CAPE TOWN CITY, Cape Town, 8001, Western Cape, South Africa
8.8.Fabulous.
  • I Booked the trip for my son. He was VERY happy with the hotel and also the very nice…

    Feb 15, 2021

  • Cons: No true king bed- they combine two beds and call it king; it’s uncomfortable to…

    Feb 20, 2020

See all 151 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 136 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 1 outdoor pool
  • Breakfast available
  • Internet in the lobby

For families

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

What’s around

  • In Bo'Kaap
  • Bo Kaap Museum - 1 min walk
  • Christian Barnard Hospital - 4 min walk
  • Long Street - 4 min walk
  • St. Georges Mall - 5 min walk
  • Pan African Market - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Club Room, 1 King Bed
  • Club Room, 2 Twin Beds
  • Executive Suite, 2 Bedrooms
  • Room, 1 King Bed
  • Regency, Suite
  • Room, 2 Twin Beds
  • Room, 1 King Bed, Mountain View
  • Room, 2 Twin Beds, Mountain View

What’s around

Landmarks

  • In Bo'Kaap
  • Bo Kaap Museum - 1 min walk
  • Christian Barnard Hospital - 4 min walk
  • Long Street - 4 min walk
  • St. Georges Mall - 5 min walk
  • Pan African Market - 6 min walk
  • Adderley Street - 6 min walk
  • St. George's Cathedral - 6 min walk
  • Greenmarket Square - 7 min walk
  • Slave Lodge - 7 min walk
  • Cape Town Museum - 7 min walk

Getting around

  • Cape Town Intl. Airport (CPT) - 20 min drive
  • Cape Town Station - 13 min walk
  • Cape Town Bellville Station - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free shopping center shuttle
Profile: Bo'Kaap

Profile: Bo'Kaap

Bo Kaap Museum and Auwal Mosque are a must-see for those who visit Bo'Kaap, which is noted for its mountains. This welcoming Cape Town neighborhood is known for its restaurants and bars.

If you are looking for more things to do, check out Brundyn Gallery and Noon Day Gun.

map
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BUITENGRACHT STREET, CAPE TOWN CITY, Cape Town, 8001, Western Cape, South Africa

At a glance

Hotel size

  • This hotel has 136 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Secured covered onsite self parking (ZAR 140 per night)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 280
  • Conference space size (meters) - 26
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)

Be entertained

  • 55-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

126 Cape Kitchen & Cafe - This family restaurant specializes in Halal dishes and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Signal Hill Terrace - This poolside restaurant specializes in Halal dishes and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • 1 percent tourism fee will be charged

Optional extras

  • Wired Internet access is available in public areas for ZAR 1 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of ZAR 245.00 for adults and ZAR 125.00 for children (approximately)
  • Airport shuttle service is offered for an extra charge of ZAR 519 per room (one way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for ZAR 450.0 per night
  • Babysitting/childcare is available for an extra charge
  • Airport shuttle service for children costs ZAR 0.00

PetsPay at property

  • Pets are allowed for an extra charge
  • Service animals exempt from fees

ParkingPay at property

  • Covered self parking costs ZAR 140 per night
  • Parking height restrictions apply

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 8:00 AM to 8:00 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Hilton Cape Town City Centre
  • Hilton Cape Town City Centre
  • Hyatt Regency Cape Town Hotel
  • Hyatt Regency Cape Town Cape Town
  • Hyatt Regency Cape Town Hotel Cape Town
  • Hilton Hotel Cape Town City Centre
  • Hilton Cape Town City Centre Hotel
  • Hilton Cape Town City Centre South Africa
  • Hilton Cape Town City Hotel
  • Hilton Cape Town City Centre Hotel Cape Town Central
  • Hilton Cape Town City Centre South Africa

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hyatt Regency Cape Town does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs ZAR 140 per night. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining, Halal dishes, and pool views. Nearby restaurants include Biesmiellah (3-min walk), Africa Café (3-min walk), and Chefs Warehouse (4-min walk).
  • Yes, an airport shuttle is available. The charge is ZAR 519 per room one way.
  • No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (14-min drive) is nearby.
  • Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming, game drives, and game viewing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a sauna.
8.8.Fabulous.
  • 10.0.Exceptional

    Fantastic hotel

    valerie, 3 night family trip, Feb 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Highly recommended

    Amazing hotel. Staff is very nice and friendly. Special mention to Sinalo from the restaurant and Josh from front desk. More staff but don’t remember all the names.

    Shrimati Nalayanidevi, 4 night family trip, Jan 10, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Overall, it was good stay. Great staff and very welcoming.

    10 night family trip, Jan 9, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Horrible !!!

    MOE, 5 night family trip, Dec 8, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    I loved the staff, professional, helpful, kind and warm folks! The food is good. I didn’t like the artificial meat option provided. The hotel was centrally located but I didn’t care for the neighborhood. the shower flower, toilet fixtures need repair, curtains stained, lounge chair stained, repair marks and wholes visible. Online, front desk, and concierge personnel don’t communicate on behalf of guest specifically for transportation.

    TFrancis, 4 night trip, Nov 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    everyone that works at the hotel is very friendly and outgoing. Also very helpful with directions, suggestions for shopping and dining and transportation

    3 night trip with friends, Oct 31, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Classy hotel in great location but inconsistent

    We liked the room decor and style, with wood floors, "fireplace," and big bathroom, with both tub and shower. The bed was comfortable, too. The pool, gym, and sauna were nice amenities we enjoyed. Moreover, the location was great for us, right in the center of it all, with quick shuttles or taxis to both Table Mountain and the V&A Waterfront. Also, we could walk to Green Market Square and Company's Gardens, and Long Street, which was fantastic. The inconsistent aspect of this hotel was their front desk staff and service. On several occasions, the staff had me standing at the front desk for 30 minutes to try to upgrade my room, work out a billing problem, or resolve a snafu with a full-day tour, and each time, nothing was fixed to my satisfaction. The staff delayed and prevaricated, acting like they wanted to help me, but never did truly help me. Lee Ann gave my wife a package of chocolate cookies; aside from that, the hotel did nothing else to show they appreciated my business or wanted me as a return guest. Puzzling! It's not hard for a hotel to make something right, which is something Hilton prides itself on. This hotel never took any step to "makes things right" for us, during our 6-night stay. I am not sure why they would want to risk the reputation of the Hilton company, but they definitely did much less than is normal from a respectable hotel. I never even yelled or lost my patience. I tried to be nice at all times. In the end, I felt ignored and disrespected.

    Jack, 3 night trip, Aug 21, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Contemporary hotel, clean and modern bath. Nice lounge. Some front desk staff were rude, noisy rooms, single panel windows. Nice lounge.

    3 night romance trip, Aug 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent hotel. Great service - Paul took great care of us. The shuttle to the waterfront was very convenient and worked perfectly. Loved the hotel and Cape Town.

    3 night family trip, Aug 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The breakfast serving team was excellent. They are very friendly, chef especially he was so nice and pay attention to everyone was there. I am glad to stay the Hilton Hotel. If I have a chance go there again near future then, it will be this one for sure!

    3 night trip with friends, Aug 2, 2019

    Verified Travelocity guest review

See all 151 reviews