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Silver Fern Rotorua Suites & Spa

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Executive Studio Suite, Private Pool | In-room safe, iron/ironing board, free WiFi, bed sheets
Family Suite, 2 Bedrooms, Private Pool | Terrace/patio
Superior Studio | Terrace/patio
Superior Studio, Private Pool | Living area | Flat-screen TV, DVD player, iPod docking station
Honeymoon Suite, Private Pool | In-room safe, iron/ironing board, free WiFi, bed sheets

Overview of Silver Fern Rotorua Suites & Spa

Silver Fern Rotorua Suites & Spa

5-star property
5-star motel with spa, near Tamaki Maori Village

9.2/10 Superb

697 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Kitchenette
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is €127
Price available on 26/02/2023
Map
326 Fenton Street, Rotorua, 3010

Room options

About this area

What's nearby

  • In Fenton Street

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • Urbano Bistro - 7 min walk
  • Oppies Fish & Chips - 11 min walk
  • Ciabatta Cafe and Bakery - 13 min walk
  • Fat Dog Café & Bar - 3 min drive
  • Ali Baba's Tunisian Takeaways - 3 min drive

About this property

Silver Fern Rotorua Suites & Spa

Enjoy your visit to Rotorua with a stay at Silver Fern Rotorua Suites & Spa. Guests can visit the spa to be pampered with massages, aromatherapy or manicures and pedicures. Free bike rentals and a garden are offered, and in-room conveniences at this exclusive motel include fridges and microwaves. Fellow travellers love the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 8:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • Electric vehicle charging point on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • BBQs

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Mountain biking nearby
  • Rafting nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Free bike hire

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchenette

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Silver Fern Spa Studio has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • Cots/infant beds are available for NZD 10.0 per day
  • Rollaway beds are available for NZD 10 per day

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property does not have lifts.</p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Silver Fern Accommodation Apartment Rotorua
Silver Fern Accommodation
Silver Fern Rotorua Hotel
Silver Fern Accommodation Spa
Silver Fern Accommodation Motel Rotorua
Silver Fern Accommodation Motel
Silver Fern Accommodation Rotorua
Silver Fern Rotorua Suites &
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites Spa
Silver Fern Rotorua Suites & Spa Motel
Silver Fern Rotorua Suites & Spa Rotorua
Silver Fern Rotorua Suites & Spa Motel Rotorua

Frequently asked questions

Does Silver Fern Rotorua Suites & Spa offer free cancellation for a full refund?
Yes, Silver Fern Rotorua Suites & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Silver Fern Rotorua Suites & Spa?
As of 2 February 2023, prices found for a 1-night stay for 2 adults at Silver Fern Rotorua Suites & Spa on 26 February 2023 start from €127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Silver Fern Rotorua Suites & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Silver Fern Rotorua Suites & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Silver Fern Rotorua Suites & Spa?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Silver Fern Rotorua Suites & Spa?
You can check in from 2:00 PM - 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Silver Fern Rotorua Suites & Spa and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy other amenities such as spa services and a garden.
Are there restaurants at or near Silver Fern Rotorua Suites & Spa?
Yes. Nearby restaurants include Urbano Bistro (7-min walk), Oppies Fish & Chips (11-min walk) and Ciabatta Cafe and Bakery (13-min walk).
Does Silver Fern Rotorua Suites & Spa have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge, a microwave and a coffee maker.
Does Silver Fern Rotorua Suites & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Silver Fern Rotorua Suites & Spa like?
Silver Fern Rotorua Suites & Spa is a short 14-minute walk from Whakarewarewa: The Living Maori Village and 18 minutes' walk from Rotorua Central Mall. Travellers love the motel's prime location.

Reviews

9.2

Superb

9.6/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.1/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Very good

1 or 2 nights is comfortable 3 star place
Very nice 3 star place. Great people, but no restaurant is with in 1kilometer. Room was new had a huge hot tub. Beds are comfortable and a microwave and sink. Bathroom was good
Brad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Definitely go back
We had a fabulous stay at Silver Fern. The owners were super friendly and went out of their way to make our stay enjoyable.
Susan Daniels, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joerg, 1-night trip
Verified Expedia guest review

10/10 Exceptional

spa is nice
Hai, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Good location, could walk to Resturants, laundry on site (free wash, 3NZ to dry), close to tourist sites. We had our own hot tub!
Lisa, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The suite was very clean, tidy and well maintained. The massive spa bath was an awesome addition. It is in a convenient location and the staff were very friendly and helpful.
Lucie, 4-night family trip
Verified Expedia guest review

8/10 Very good

Definitely looking a bit tired, particularly in the bathroom. Found the noise from the spa in the room above very noisy. Personally I didn't find the bed so comfortable and didn't sleep well.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great accommodation, beautiful spa, great beds
Ingrid, 2-night family trip
Verified Wotif guest review

10/10 Exceptional

Loved everything. From location to staff, space, and cleanliness. We would def. go back. Thank you.
Melenaite, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice place to stay and refresh yourself
Thomas, 1-night trip
Verified Wotif guest review