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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

ibis Cancun Centro, Cancun

3-star3 stars
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504, Mexico

3-star hotel with restaurant, near Dubai Palace Casino
  • Free WiFi
  • Collect stampsYou can collect® Rewards stamps here
Great location
Good internet service
Fantastic service
Pool should be renewed

ibis Cancun Centro, Cancun

from $29
  • Standard Double Room, 1 Double Bed
  • Double Room, 1 Double Bed, Lagoon View
  • Double Room, 2 Double Beds

What’s around ibis Cancun Centro, Cancun


  • In Downtown Cancun
  • Dubai Palace Casino nearby
  • Plaza Las Americas nearby
  • Market 28 nearby
  • Turtle Beach nearby
  • Langosta Beach nearby
  • Royal Yak Casino and Sports Book nearby
  • Malecon Americas Shopping Mall nearby

Getting around

  • Cancun Intl. Airport (CUN) - 7.8 miles/12.6 km

At a glance

Key facts

Hotel size

  • This hotel has 190 rooms


  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Up to 13 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 1 per room (up to 15 lbs)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 22-inch plasma TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Housekeeping - once per stay
  • Connecting/adjoining rooms available

Special features


Onsite venue - This restaurant specializes in regional cuisine and serves lunch and dinner.

ibis Cancun Centro, Cancun’s small print

Also known as

  • Cancun Centro
  • ibis Cancun Centro Cancun
  • ibis Cancun Centro Hotel Cancun
  • Centro Cancun
  • Ibis Cancun Centro
  • Ibis Centro Hotel Cancun
  • ibis Cancun Centro Hotel
  • Ibis Cancun Centro Hotel Cancun
  • ibis Cancun Centro Hotel


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of Bureau Veritas (Accor Hotels) guidelines.

Mandatory fees

Pet deposit: MXN 1000 per stay

Optional extras

Late check-in between noon and 6:00 PM can be arranged for an extra charge of MXN 250

Valet parking costs MXN 30.00 per stay

Buffet breakfast is offered for an extra charge of MXN 139 for adults and MXN 139 for children (approximately)

Pets are allowed for an extra charge of MXN 200 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for ibis Cancun Centro, Cancun

  • Does ibis Cancun Centro offer free cancellation for a full refund?
    Yes, ibis Cancun Centro does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at ibis Cancun Centro?
    Yes. Valet parking costs MXN 30.00 per stay.
  • Are pets allowed at ibis Cancun Centro?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 15 lbs per pet. There's a charge of MXN 200 per pet, per night, and there's also a deposit of MXN 1000 per stay.
  • What are the check-in and check-out times at ibis Cancun Centro?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near ibis Cancun Centro?
    Yes, there's an onsite restaurant that serves regional cuisine.

Recent reviews

Very Good 8.0 From 767 reviews

Fair 4.0
EXTRA BAD breakfast
Not polite, TV vs remote not working, breakfast WAS terrible, outfall, will mever come back
juan, us1 night family trip
Very Good 8.0
Año nuevo inolvidable para recibir 2020
Buena ubicación, ideal para moverse por Cancún y lugares próximos como Playa del Carmen, Tulúm, Cenote dos ojos, precios mas económicos que los hoteles todo incluido y puedes ir a comer a mejores restaurantes, eso si debes de contar con vehículo para poder moverte por la zona
Eduardo, us7 night trip
Very Good 8.0
Overall good
Bed a bit hard for my taste. The staff was friendly and helpful. A coffee maker in the room would be great. And this hotel lacks a pool
Pablo, us1 night trip with friends
Good 6.0
No morning coffee
A coffee maker very much needed.
us4 night trip
Exceptional 10.0
Great service, clean room, conveniently located.
Great service, clean room, conveniently located.
Maria Manahan, us1 night romance trip
Exceptional 10.0
Very nice clean hotel, downtown location. Close to everything.
Tomas, us3 night trip
Very Good 8.0
Good for the price
The place is good and clean. Food is good as well. Rooms are a bit to small.
William, us8 night family trip
Fair 4.0
The place is OK. The staff is very professional and welcoming. The breakfast is... better than nothing. Not bad, not great. Kind of neutral. The room itself was on the smaller size, with very few amenities. Small stuff, like there only being one outlet in the entire room was a bit annoying. The paper-thin walls separating the bathroom to the main bedroom are great for killing any romantic vibe you may want to cultivate. Oh, and the shower didn't seem super clean (looked like it could have used a bit more bleaching. It had a bit of a "budget gym shower" vibe). Oh, and they only included "all-purpose body soap". No real shampoo/conditioner, etc. The bed was OK, but you could feel the plastic cover beneath the sheets. If you can get a screaming good deal on this, and you're only there for a night, fine. But Cancun has a lot better to offer.
Sasha, us1 night romance trip
Good 6.0
Basic and clean no frills
Hot water/ Air conditioner/ clean room & hotel/ very basic just for sleeping/ I would stay again I didn’t like I had to pay $ for late check out.
us3 night trip
Very Good 8.0
Hubby's Birthday Getaway
Our stay was AMAZING!!! The location of the hotel was GREAT!!! Our room was small but overall a GREAT hotel that was in the center of everything we needed in Cancun!!! Our 4days/3nights was great at Ibis!!!!
Cartez, us3 night romance trip

ibis Cancun Centro, Cancun

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