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1 room, 2 adults

The Mercer, Hong Kong

4-star4 stars
Great for familiesThis property has good facilities for families.
29 Jervois Street, Sheung Wan, Hong Kong, Hong Kong SAR

4-star hotel with 24-hour fitness, near Victoria Harbour
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
WiFi
Good internet service
Location
Great location
Service
Fantastic service
Room
Great room

The Mercer, Hong Kong

from $131
  • Studio Executive
  • Studio Premier
  • One-bedroom Executive

What’s around The Mercer, Hong Kong

Landmarks

  • In Central
  • Victoria Harbour - 1 min walk
  • Hong Kong - Macau Ferry Terminal - 4 min walk
  • Soho - 5 min walk
  • Lan Kwai Fong - 8 min walk
  • Hong Kong Convention and Exhibition Centre - 31 min walk
  • The Peak Tram - 16 min walk
  • Hong Kong City Hall - 16 min walk

Getting around

  • Hong Kong (HKG-Hong Kong Intl.) - 27 min drive
  • Hong Kong Sheung Wan Station - 2 min walk
  • Hong Kong Central Station - 12 min walk
  • Hong Kong Admiralty Station - 24 min walk
  • Hong Kong Station - 13 min walk

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 31 floors

Check-in and check-out

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Things to do
  • 24-hour fitness facilities
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

The Mercer, Hong Kong’s small print

Also known as

  • Mercer Boutique
  • Citadines Mercer
  • The Mercer Boutique Hotel
  • Citadines Mercer Hong Kong Aparthotel
  • Citadines Mercer Aparthotel
  • The Mercer Hong Kong
  • Mercer Boutique Hong Kong
  • The Mercer
  • The Mercer Hotel
  • The Mercer Hong Kong
  • Citadines Mercer Hong Kong
  • The Mercer Hotel Hong Kong
  • Mercer Boutique Hotel
  • Mercer Boutique Hotel Hong Kong
  • Mercer Hong Kong Hotel
  • Mercer Hong Kong
  • The Mercer Hotel Hong Kong
  • Citadines Mercer Hong Kong Hotel
  • Citadines Mercer Hotel

Policies

The early check-in fee is equal to room rate for one night; late check-out fee (from 2 PM to 6 PM) is equal to 50% of room rate for one night.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 360 reviews

Very Good 8.0
Execellent front desk staff!!!
The staff was AMAZING! Both Mark and Top were so helpful with suggestions for activities, restaurants, directions, even walking us down the street to find our way. They made our trip! They are great representatives for their company, and for the city itself. The hotel property is fine. Adequate breakfast. Nice clean room. Nothing fancy, but great location and good value for the price.
us3 night trip with friends
Exceptional 10.0
The Lovely Citadines Mercer Hotel .
Nice hotel, whose greatest asset is its perfect location ! Good rooftop views and an adequte gym on premises. The entire staff is most helpful, especially Mark, Nicole and Catherine .
Marc, us5 night business trip
Very Good 8.0
Great hotel in Central
This hotel was great for the price. Easy check in. Nice room, could use some updating. Nice breakfast. Great location. Would stay here again.
Geoffrey, us3 night trip
Poor 2.0
Disappointed with Stay
Paid extra for a room with a view of the harbor and received a room on the 5th floor with no view. Not sure why, but upon check-in they claimed that the room with the view was unavailable, even though I had booked it just 2 weeks earlier. Was not offered a refund to the lower rate for standard rooms without the view. Called the front desk to ask for a wake up call for the following morning for my flight, and they never called. Having stayed at different hotels this same week in Hong Kong, the price point felt a bit high for what was offered. Would have been nice to have bedsheets changed when the room is cleaned, rather than simply tucking in the old bedsheets. Good things to say would be that the room was fairly clean, and was smoke free. The bed was comfortable, and it was nice to have the fridge restocked daily. Also the hotel is very close to the MTR.
us4 night trip
Exceptional 10.0
Great location & exceptional staff
Friendly, helpful staff in a wonderful hotel. Easy walk to subway or trolley. Comfortable room with all amenities.
Diane, us3 night family trip

The Mercer, Hong Kong

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