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Citadines Mercer Hong Kong, Hong Kong

4-star4 stars
29 Jervois Street, Sheung WanHong KongHong Kong SAR

4-star hotel with restaurant, near Hong Kong - Macau Ferry Terminal
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  • Free WiFi
Very Good8.4
Good internet service
Rather comfortable
Great room
Breakfast is average
222See all 222 reviews
From 570 reviewsTripAdvisor Traveller Rating

Citadines Mercer Hong Kong, Hong Kong

from $174
  • Executive Studio, 1 King Bed
  • Premier Studio
  • Executive Suite, 1 Bedroom
  • Executive Studio Apartment
  • Premier Studio Apartment
  • Executive One Bedroom Apartment
  • Executive Studio Apartment
  • Premier Studio Apartment
  • Executive One Bedroom Apartment
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At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 31 floors


  • Check-in time 2 PM-11:30 AM
  • Check-out time is noon
  • Express check-in/out
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
Things to do
  • Fitness facilities
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 2011
  • Elevator/lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Citadines Mercer Hong Kong, Hong Kong’s small print

Also known as

  • Mercer Boutique
  • Citadines Mercer
  • The Mercer Boutique Hotel
  • Citadines Mercer Hong Kong Aparthotel
  • Citadines Mercer Aparthotel
  • The Mercer Hong Kong
  • Mercer Boutique Hong Kong
  • Mercer Boutique Hotel
  • Mercer Boutique Hotel Hong Kong
  • Mercer Hong Kong Hotel
  • Mercer Hong Kong
  • The Mercer Hotel Hong Kong
  • Citadines Mercer Hong Kong Hotel
  • Citadines Mercer Hotel


The early check-in fee is equal to room rate for one night; late check-out fee (from 2 PM to 6 PM) is equal to 50% of room rate for one night.

Only registered guests are allowed in the guestrooms.

Optional extras

Buffet breakfast is offered for an extra charge of HKD 121 for adults and HKD 88 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Citadines Mercer Hong Kong, Hong Kong


  • In Central
  • Hong Kong - Macau Ferry Terminal (6-minute walk)
  • Soho (8-minute walk)
  • Lan Kwai Fong (12-minute walk)
  • International Finance Centre (12-minute walk)
  • Central Ferry Piers (16-minute walk)
  • Bank of China Tower (18-minute walk)
  • Hong Kong Academy for Performing Arts (28-minute walk)

Getting around

  • Hong Kong (HKG-Hong Kong Intl.) 35-min drive
  • Hong Kong Sheung Wan Station 3-min walk
  • Hong Kong Central Station 11-min walk
  • Hong Kong Admiralty Station 21-min walk
  • Hong Kong Station 13-min walk
  • Onsite parking not available

Recent reviews

Very Good 8.4 From 222 reviews

Citadines Mercer Hong Kong, Hong Kong
Very Good8.0
Good hotel near the Ferry terminal
This hotel is very convenient for an early ferry to the mainland and an easy MTR trip from the airport. The breakfast was modest relative to others in a similar price range; it was similar to a breakfast at a Best Western or similar 3 star hotel in the US. The hotel was well kept and comfortable. The room was larger and better equiped than others in a similar price range.
A Traveler, us1 night business trip
Citadines Mercer Hong Kong, Hong Kong
A 5 star experience in Hong Kong
The Citadines Mercer exceeded expectations in every way. The room was spacious. Free breakfast was good.They changed enough every day so you didn't get bored with the selections. The room came with free mini bar. Also free calling to The United States. They gave you a smart phone to help you get around. The location was close to Central Pier, IFC Mall, Western Market and Man Mo Temple. The front desk staff was very helpful. Ask for Jessie. She went above and beyond in every way to help make our stay enjoyable, whether it was help with directions, holding baggage, hailing a cab or anything else. The 1 drawback is that the tour bus company pickups don't like to come to this hotel, but if you are forceful enough they will. You are also 2 0r 3 blocks from a subway station.
William, us6 night romance trip
Citadines Mercer Hong Kong, Hong Kong
Base camp for HK island
Great staff Efficient layout makes the most of room size Love the location with quick walking access to MTR, restaurants, Hollywood Road antiques and SOHO. Appreciate the quiet within the bustle of HK
steve, us1 night business trip
Citadines Mercer Hong Kong, Hong Kong
Very Good8.0
comfortable hotel in interesting neighborhood
entertaining neighborhood in an area with many crowded, narrow streets including a variety of shops and many different kinds of restaurants Only breakfast is available at the hotel (very small lobby as for other hotels in the neighborhood; only a small number of hotel staff people at any given time), but it is quite good.
A Traveler, usOther trip
Citadines Mercer Hong Kong, Hong Kong
Location is good, near Central, Lan Kwai Fong, MRT. Rooms were disappointing, no view,but staff is very good and accommodating. Expected more from an Ascott hotel.
William, us4 night business trip

See all reviews

Citadines Mercer Hong Kong, Hong Kong

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