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Citadines Mercer Hong Kong, Hong Kong

4 stars
29 Jervois Street, Sheung WanHong KongHong Kong, ‏800-491-6126
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Excellent4.1 / 5
Location
Great location
Value for money
Best value for money
Bar and Beverages
Bar is awesome
Breakfast
Breakfast is average
315See all 315 Hotels.com reviews
From 450 reviewsTripAdvisor Traveller Rating

Citadines Mercer Hong Kong, Hong Kong

Hotel Info: 866-539-8117

from $151
  • Executive Studio, 1 King Bed
  • Premier Studio, 1 King Bed
  • Executive Suite, 1 Bedroom
  • Executive Studio, 1 King Bed
  • Executive Apartment, 1 King Bed
  • Premier Studio

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 31 floors

Arriving/leaving

  • Check-in time 2 PM-11:30 AM
  • Check-out time is noon
  • Express check-in/out
The name of this property will be changing to Citadines Mercer Hong Kong as of August 2016. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Mercer Boutique
  • Citadines Mercer
  • The Mercer Boutique Hotel
  • Mercer Boutique Hong Kong
  • Mercer Boutique Hotel
  • Mercer Boutique Hotel Hong Kong
  • Mercer Hong Kong Hotel
  • Mercer Hong Kong
  • The Mercer Hotel Hong Kong
  • Citadines Mercer Hong Kong Hotel
  • Citadines Mercer Hotel

Policies

The early check-in fee is equal to room rate for one night; late check-out fee (from 2 PM to 6 PM) is equal to 50% of room rate for one night.

Only registered guests are allowed in the guestrooms.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of HKD 121 for adults and HKD 88 for children (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Citadines Mercer Hong Kong, Hong Kong’s small print

Also known as

  • Mercer Boutique
  • Citadines Mercer
  • The Mercer Boutique Hotel
  • Mercer Boutique Hong Kong
  • Mercer Boutique Hotel
  • Mercer Boutique Hotel Hong Kong
  • Mercer Hong Kong Hotel
  • Mercer Hong Kong
  • The Mercer Hotel Hong Kong
  • Citadines Mercer Hong Kong Hotel
  • Citadines Mercer Hotel

Policies

The early check-in fee is equal to room rate for one night; late check-out fee (from 2 PM to 6 PM) is equal to 50% of room rate for one night.

Only registered guests are allowed in the guestrooms.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of HKD 121 for adults and HKD 88 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 315 reviews

Citadines Mercer Hong Kong, Hong Kong
Excellent4.0 / 5
comfortable hotel in interesting neighborhood
entertaining neighborhood in an area with many crowded, narrow streets including a variety of shops and many different kinds of restaurants Only breakfast is available at the hotel (very small lobby as for other hotels in the neighborhood; only a small number of hotel staff people at any given time), but it is quite good.
3 night trip
Citadines Mercer Hong Kong, Hong Kong
Good3.0 / 5
Location is good, near Central, Lan Kwai Fong, MRT. Rooms were disappointing, no view,but staff is very good and accommodating. Expected more from an Ascott hotel.
4 night business trip
Citadines Mercer Hong Kong, Hong Kong
Good3.0 / 5
I stayed four night. They did not change linen until I leave. Did not clean the room well, I can see all the dust. Staff was kind.
1 night business trip
Citadines Mercer Hong Kong, Hong Kong
Outstanding5.0 / 5
Great Hotel in Great Location.
The Mercer has been great. The facilities are amazing. The room is relatively clean, but I did note a stain on the carpet. But so far, service has been excellent. I even had my room upgraded!
8 night romance trip
Citadines Mercer Hong Kong, Hong Kong
Excellent4.0 / 5
Comfortable airport stay.
Overall my stay was very comfortable, the hotel is in good shape and the staff is very friendly. The rooms are big and clean and theres a breakfast bar in the lobby that does has some alcohol at night. My only complaint was that half the channels on the tv didn't work. I brought it to the attention of the staff who promised to get maintenance to visit but never did. Other than that, it was a great stay.
1 night trip

See all reviews

Citadines Mercer Hong Kong, Hong Kong

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