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1 room, 2 adults

Citadines Mercer Hong Kong, Hong Kong

4-star4 stars
29 Jervois Street, Sheung WanHong KongHong Kong SAR

4-star hotel with restaurant, near Soho
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Very Good8.4
Good internet service
Great location
Great room
Breakfast is average
236See all 236 reviews
From 591 reviewsTripAdvisor Traveller Rating

Citadines Mercer Hong Kong, Hong Kong

from $172
  • Executive Studio Apartment
  • Premier Studio Apartment
  • Executive One Bedroom Apartment

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 31 floors


  • Check-in time 2 PM-11:30 AM
  • Check-out time is noon
  • Express check-in/out
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
Things to do
  • Fitness facilities
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 2011
  • Elevator/lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Citadines Mercer Hong Kong, Hong Kong’s small print

Also known as

  • Mercer Boutique
  • Citadines Mercer
  • The Mercer Boutique Hotel
  • Citadines Mercer Hong Kong Aparthotel
  • Citadines Mercer Aparthotel
  • The Mercer Hong Kong
  • Mercer Boutique Hong Kong
  • Mercer Boutique Hotel
  • Mercer Boutique Hotel Hong Kong
  • Mercer Hong Kong Hotel
  • Mercer Hong Kong
  • The Mercer Hotel Hong Kong
  • Citadines Mercer Hong Kong Hotel
  • Citadines Mercer Hotel


The early check-in fee is equal to room rate for one night; late check-out fee (from 2 PM to 6 PM) is equal to 50% of room rate for one night.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Buffet breakfast is offered for an extra charge of HKD 121 for adults and HKD 88 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Citadines Mercer Hong Kong, Hong Kong


  • In Sheung Wan
  • Soho - 9 min walk
  • Hong Kong - Macau Ferry Terminal - 9 min walk
  • Lan Kwai Fong - 12 min walk
  • Central Ferry Piers - 22 min walk
  • Bank of China Tower - 25 min walk
  • International Finance Centre - 28 min walk
  • Hong Kong Academy for Performing Arts - 34 min walk

Getting around

  • Hong Kong (HKG-Hong Kong Intl.) - 30 min drive
  • Hong Kong Sheung Wan Station - 3 min walk
  • Hong Kong Central Station - 15 min walk
  • Hong Kong Admiralty Station - 9 min drive
  • Hong Kong Station - 19 min walk
  • Onsite parking not available

Recent reviews

Very Good 8.4 From 236 reviews

Citadines Mercer Hong Kong, Hong Kong
Amazing neighborhood, great room, lovely hotel staff, updated decor.
Natalie, us2 night trip
Citadines Mercer Hong Kong, Hong Kong
Very Good8.0
Value + convenience
Customer service was amazing. Nice hotel in a great area, convenient Central location.
A Traveler, us3 night trip
Citadines Mercer Hong Kong, Hong Kong
Very Good8.0
Good hotel near the Ferry terminal
This hotel is very convenient for an early ferry to the mainland and an easy MTR trip from the airport. The breakfast was modest relative to others in a similar price range; it was similar to a breakfast at a Best Western or similar 3 star hotel in the US. The hotel was well kept and comfortable. The room was larger and better equiped than others in a similar price range.
A Traveler, us1 night business trip
Citadines Mercer Hong Kong, Hong Kong
A 5 star experience in Hong Kong
The Citadines Mercer exceeded expectations in every way. The room was spacious. Free breakfast was good.They changed enough every day so you didn't get bored with the selections. The room came with free mini bar. Also free calling to The United States. They gave you a smart phone to help you get around. The location was close to Central Pier, IFC Mall, Western Market and Man Mo Temple. The front desk staff was very helpful. Ask for Jessie. She went above and beyond in every way to help make our stay enjoyable, whether it was help with directions, holding baggage, hailing a cab or anything else. The 1 drawback is that the tour bus company pickups don't like to come to this hotel, but if you are forceful enough they will. You are also 2 0r 3 blocks from a subway station.
William, us6 night romance trip
Citadines Mercer Hong Kong, Hong Kong
Base camp for HK island
Great staff Efficient layout makes the most of room size Love the location with quick walking access to MTR, restaurants, Hollywood Road antiques and SOHO. Appreciate the quiet within the bustle of HK
steve, us1 night business trip

See all reviews

Citadines Mercer Hong Kong, Hong Kong

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