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Hilton Queenstown Resort & Spa, Queenstown

Official New Zealand Rating provided by Qualmark®
Kawarau Village, 79 Peninsula RoadQueenstown9300New Zealand, 855-239-9397
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Excellent4.5 / 5
Comfort
Rather comfortable
Service
Fantastic service
Location
Great location
Value
Fairly good value for money
549See all 549 Hotels.com reviews
From 2,285 reviewsTripAdvisor Traveller Rating

Hilton Queenstown Resort & Spa, Queenstown

Hotel Info: 855-239-9397

from $182
  • Deluxe Room, 2 Bedrooms, Lake View (Residence)
  • Twin Hilton Guestroom
  • Queen Accessible Room
  • Two Bedroom Residence
  • King Hilton Deluxe
  • King Hilton Guestroom
  • King Lake Wakatipu Suite
  • King Hilton Deluxe Plus Lakeview Room
  • Hilton Relaxation Room
  • One Bedroom Residence
  • Studio Residence
  • Hilton, Deluxe Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Also known as

  • Hilton Queenstown
  • Hilton Queenstown Resort
  • Hilton Resort Queenstown
  • Queenstown Hilton
  • Queenstown Resort
  • Resort Queenstown
  • Hilton Queenstown Hotel Queenstown

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge

Facility access costs NZD 20 per person, per day. Facilities include a spa tub and a swimming pool.

Valet parking costs NZD 15.00 per night with in/out privileges

Rollaway beds are available for NZD 60 per day

Breakfast is offered for an extra charge of NZD 35 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for NZD 14.95 per 24-hour period (rates may vary)

WiFi is available in public areas for NZD TBA (rates may vary)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Indoor pool
  • Ski storage
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built 2011
  • Elevator/lift
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Fireplace
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The eforea: spa at Hilton Queenstown has 10 treatment rooms, including 2 rooms for couples. Customized services include massages, facials, and body wraps. This opulent spa is equipped with an indoor pool, sauna, and hot tub. Rejuvenating therapies include aromatherapy, acupressure, and therapeutic mineral salt scrubs.

Dining

Wakatipu Grill - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.

Stacks Pub - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.

Me and Mee - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.

The Lake Counter - This café serves light fare only.

Recreation

On Site

  • Sauna

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Hilton Queenstown Resort & Spa, Queenstown’s small print

Also known as

  • Hilton Queenstown
  • Hilton Queenstown Resort
  • Hilton Resort Queenstown
  • Queenstown Hilton
  • Queenstown Resort
  • Resort Queenstown
  • Hilton Queenstown Hotel Queenstown

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge

Facility access costs NZD 20 per person, per day. Facilities include a spa tub and a swimming pool.

Valet parking costs NZD 15.00 per night with in/out privileges

Rollaway beds are available for NZD 60 per day

Breakfast is offered for an extra charge of NZD 35 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for NZD 14.95 per 24-hour period (rates may vary)

WiFi is available in public areas for NZD TBA (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 549 reviews

Hilton Queenstown Resort & Spa, Queenstown
Outstanding5.0 / 5
Great room, good view, and most comfortable beds on trip. Loved heated pool.
1 night family trip
Hilton Queenstown Resort & Spa, Queenstown
Good3.0 / 5
Currently, probably not Queenstown's best location
This is a nice property, but it's across the lake from Queenstown proper. Depending on what you are interested in doing, that's a good or bad thing. Normally it would only be about a 12 minute drive to town, plus the search for parking. However, they are currently doing what looks like a major construction project on the bridge, which can add 20 minutes each way. We got upgraded into a lake front suite, which I think is probably time share. I say that because it was rundown: peeling paint in bath, bathroom doors that don't close properly, stained carpet, leaking roofs in the halls, etc. In terms of aesthetics, it wasn't good value for money, but if you can overlook those things, the room was comfortable enough. Fitness center was well enough equipped. Pool was a bit warm for lap swimming.
3 night romance trip
Hilton Queenstown Resort & Spa, Queenstown
Excellent4.0 / 5
Pretty but has it's problems
The Hilton is actually not in Queenstown but on a penisula across from Queenstown. It is a 15 minute drive into town. The Hotel is exspensive and beautiful. The problem I had was that we didn't get our room cleaned. We left at 8am and returned at 430pm to find that the room had not been cleaned. The cleaning staff knocked on our door at 530 and asked if we wanted the room cleaned. Also, the toilitries were small and the supply was not replenished. We had 2 sinks but were not provided with any hand soap. There were only 2 towels provided and we had to pay for Wifi. You would think that such a nice hotel could provide more than 2 towels and give out free Wifi. We stayed in 6 hotels while in New Zealand and this was the most expensive with the least impressive service.
2 night romance trip
Hilton Queenstown Resort & Spa, Queenstown
Outstanding5.0 / 5
Great but could be better
The hotel should be serving some Indian veg food during the breakfast especially as most of the cooks / waiters were Indian . Lot of Indian clients too who were having similar issues. So, it would be a great thing that would attract Indian origin clients more
2 night romance trip
Hilton Queenstown Resort & Spa, Queenstown
Outstanding5.0 / 5
The hotel wonderful, but it is far away from town. This can be a problem if you don't have your own car -- especially if you want to have the option of going to your hotel throughout the day -- or if you want to stay in town late. There are some free shuttles offered periodically during the day - but you need to sign up in advance to be sure to get a seat. There are also water taxis (about $10US) and inexpensive buses. After about 10:30 at night, if you don't have a car, very expensive cab rides are your only option.
5 night trip with friends

See all reviews

Hilton Queenstown Resort & Spa, Queenstown

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