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Hotel Grand Continental Kuala Terengganu

Photo gallery for Hotel Grand Continental Kuala Terengganu

Front of property
Outdoor pool, pool umbrellas
Royal Suite | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Lunch and dinner served, al fresco dining
Lobby sitting area

Overview of Hotel Grand Continental Kuala Terengganu

Hotel Grand Continental Kuala Terengganu

3.0 star property
3-star hotel with outdoor pool, near Kampung Cina
7.2 out of 10 Good
7.2/10 Good

212 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Lot 004023, Jalan Sultan Zainal Abidin, Daerah 8, Kuala Terengganu, Terengganu, 20000
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • Kuala Terengganu Drawbridge - 1 min drive

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 23 min drive

Restaurants

  • 海峡餐馆 - 3 min walk
  • Restaurant Straits - 3 min walk
  • Nasi Dagang Vintage - 2 min walk
  • KBB Burger & Steak Terengganu - 1 min walk
  • Uli Cafe - 5 min walk
Map

About this property

Hotel Grand Continental Kuala Terengganu

Hotel Grand Continental Kuala Terengganu is a great choice for a stay in Kuala Terengganu. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. A fitness centre and a children's pool are other highlights. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 190 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Designated smoking areas
  • No alcohol served on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Local/corner shop

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (6599 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 30.00 for adults and MYR 18.00 for children
  • Early check-in can be arranged for an extra charge of MYR 100.00 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MYR 84.80 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and a security system on site.
This property accepts credit cards.

Also known as

Hotel Grand Continental Kuala Terengganu
Grand Continental Kuala Terengganu
Grand Continental
Continental Kuala Terengganu
Continental Kuala Terengganu
Hotel Grand Continental Kuala Terengganu Hotel
Hotel Grand Continental Kuala Terengganu Kuala Terengganu
Hotel Grand Continental Kuala Terengganu Hotel Kuala Terengganu

Frequently asked questions

Does Hotel Grand Continental Kuala Terengganu offer free cancellation for a full refund?
Yes, Hotel Grand Continental Kuala Terengganu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Grand Continental Kuala Terengganu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Grand Continental Kuala Terengganu?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Grand Continental Kuala Terengganu?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Grand Continental Kuala Terengganu?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Grand Continental Kuala Terengganu?
You can check in from 3:00 PM - midnight. There's a charge of MYR 100.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hotel Grand Continental Kuala Terengganu and nearby?
Hotel Grand Continental Kuala Terengganu has an outdoor pool and a fitness centre.
Are there restaurants at or near Hotel Grand Continental Kuala Terengganu?
Yes, there's an on-site restaurant that offers al fresco dining.
What's the area around Hotel Grand Continental Kuala Terengganu like?
Hotel Grand Continental Kuala Terengganu is a short 4-minute walk from Istana Maziah and 9 minutes' walk from Kampung Cina. Travellers say that this hotel is in a good location.

Reviews

7.2

Good

7.6/10

Cleanliness

7.5/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Ok
TUAN, 1-night trip
Verified Expedia guest review

6/10 Good

Need upgrade
I book room stated new renovated, but only new carpet & new paint all other bed, bathroom, furniture need upgrade
AZIZAN, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Refurbished room??
Moldy and dirty bathroom. Stained bedsheet. Cannot even observe a single of any kind of refurbishment done..outdated info from web.
Moldy and dirty bathroom
Stain on bedsheet yuckkss
1-night business trip
Verified Hotels.com guest review

4/10 Fair

1st- breakfast was terrible. 2nd -there are traces of shoe soles at bad sheets 3rd - front desk staff not friendly 4th - stunning view looking at KT bridge.
mohd nazli, 2-night family trip
Verified Expedia guest review

8/10 Very good

good value for money and friendly staff
Glyn, 1-night romance trip
Verified Expedia guest review

6/10 Good

Muhammad Ilham bin Ahmad, 3-night trip
Verified Expedia guest review

6/10 Good

Need some maintenance
The food was very good. Thanks to chef. The hand shower head broken. The flush handle stiff. The tap at the sink was bad. Don’t know where the Water on bathroom floor came from. Room 512.
Rohani, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant
Pleasant stay during lockdown. Felt safe too.
Leong Sze, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

2-night trip
Verified Expedia guest review

6/10 Good

Jeff, 1-night business trip
Verified Hotels.com guest review