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Hacienda Puerta Del Cielo Ecolodge & Spa, Masatepe

4 stars
Camino de los Bueyes, Nimboja No.2MasatepeNicaragua, 800-491-6126
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Outstanding4.9 / 5
Room
Great room
Service
Fantastic service
Food
Delicious food
18See all 18 Hotels.com reviews
From 316 reviewsTripAdvisor Traveller Rating
  • Managua (MGA-Augusto C. Sandino Intl.) 14.2 miles/22.9 km
  • Free self parking
  • Free RV, bus, and truck parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Hacienda Puerta Del Cielo Ecolodge & Spa, Masatepe

Hotel Info: 866-539-8117

from $262
  • Standard Room, 1 King Bed
  • Standard Room, 2 Single Beds
  • Standard Room, 2 Single Beds
  • Family Suite
  • Honeymoon Suite, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 10 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
If you are planning to arrive after midnight please contact the property at least 72 hours in advance using the information on the booking confirmation.
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum guest age is 15
  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • Free RV/bus/truck parking

Offsite

  • Area shuttle within 40 km *

Other information

  • No alcohol allowed onsite
  • Caters to adults only

Also known as

  • Hacienda Puerta Cielo Ecolodge
  • Hacienda Puerta Cielo Ecolodge Hotel
  • Hacienda Puerta Cielo Ecolodge Hotel Masatepe
  • Hacienda Puerta Cielo Ecolodge Masatepe

Policies

Only registered guests are allowed in the guestrooms.

Guests under 15 years old are not allowed in the swimming pool or spa tub.

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge of USD 25

Late check-out can be arranged for an extra charge of USD 25

Airport shuttle service is offered for an extra charge of USD 65 per room (one way)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Swim-up bar
  • Full-service spa
  • Spa treatment room(s)
  • Ecotours on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Pool sun loungers
  • Sauna
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 9
  • Year Built 2010
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Partially open bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The onsite spa has massage/treatment rooms. Services include hot stone massages, massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Linda Vista Grille - Overlooking the pool and garden, this theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Hacienda Puerta Del Cielo Ecolodge & Spa, Masatepe’s small print

Also known as

  • Hacienda Puerta Cielo Ecolodge
  • Hacienda Puerta Cielo Ecolodge Hotel
  • Hacienda Puerta Cielo Ecolodge Hotel Masatepe
  • Hacienda Puerta Cielo Ecolodge Masatepe

Policies

Only registered guests are allowed in the guestrooms.

Guests under 15 years old are not allowed in the swimming pool or spa tub.

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge of USD 25

Late check-out can be arranged for an extra charge of USD 25

Airport shuttle service is offered for an extra charge of USD 65 per room (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.9 /5 from 18 reviews

Hacienda Puerta Del Cielo Ecolodge & Spa, Masatepe
Excellent4.0 / 5
Stunning Views in a Beautiful Hotel
Stunning view from this beautiful hotel with beautiful cabinas and great staff. Ricardo is particularly good. Meals were usually good but with one very notable exception.
Romance trip
Hacienda Puerta Del Cielo Ecolodge & Spa, Masatepe
Outstanding5.0 / 5
Startlingly quiet with extraordinary conversation
The first thing we felt when we arrived was that there was a vacuum of noise. It was incredibly still, with only birds breaking the silence. Next, we were hit with the once in a lifetime view. You would really have to be determined not to relax here. JC and Linda treat hospitality like a dinner party. They create a wonderful atmosphere where everyone gets to know each other. There wasn't anyone at the dinner table of 20 that I wouldn't want to chat with. It was a mix of couples and singles, Brits and Americans, mid-20's to mid-60's. It felt like this out of the way, isolated respite attracted an interesting, unpretentious crowd who enjoyed staying up late, drinking Macua and chatting well into the night. Lovely!
2 night romance trip
Hacienda Puerta Del Cielo Ecolodge & Spa, Masatepe
Outstanding5.0 / 5
Authentic Experience
Amazing staff, quite rooms, beautiful view, social atmosphere- I'd go back in a heart beat!
2 night romance trip
Hacienda Puerta Del Cielo Ecolodge & Spa, Masatepe
Outstanding5.0 / 5
Relaxing place, great service, and an awesome view
TWe had an awesome stay at the Hacienda. It is on a hill overlooking Masaya Volcano and Lagoon. The roads are a little rough to get there, but it is well worth it. The service was great. Linda helped arrange all the tours, spa treatments, and transfers ahead of time. Leonel was a fantastic tour guide--taking us to Masaya Volcano, Mombacho Volcano, Catarina, Granada, and to Masaya Market. We had the spa package with massage, facials, and a visit in the wood-heated sauna. The massage was honestly one of the best I have had. The rooms were clean, and had AC. The grounds could use some work on the upkeep. The food was good, but I was always left wanting a little more. Overall, would definitely return and take friends and family for a visit to an area often overlooked.
2 night trip with friends
Hacienda Puerta Del Cielo Ecolodge & Spa, Masatepe
Outstanding5.0 / 5
Super for couples
Wonderful place to relax and stay.
9 night romance trip

See all reviews

Hacienda Puerta Del Cielo Ecolodge & Spa, Masatepe

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