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Mitsis Laguna Resort & Spa - All Inclusive, Hersonissos

5-star5 stars
AnissarasHersonissosCrete Island70014Greece

Hersonissos beachfront resort with 6 restaurants, spa
  • Free hot/cold buffet breakfast and free parking
Fantastic service
Delicious food
Great amenities
Beach is not so nice
117See all 117 reviews
From 2,261 reviewsTripAdvisor Traveller Rating

Mitsis Laguna Resort & Spa - All Inclusive, Hersonissos

from $70
  • Twin Room, Garden View
  • Twin Room, Sea View
  • Bungalow, Garden View
  • Bungalow, Sea View
  • Family Bungalow, Garden View
  • Presidential Suite
  • Royal Suite
  • Family Bungalow, Sea View

At a glance

Key facts

Hotel size

  • This hotel has 351 rooms
  • This hotel is arranged over 2 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-out
A tourism tax ranging from EUR 0.25 to EUR 4 per accommodation per night will be applied on all stays starting on January 1, 2018 and is collected at the property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare *

  • Free children's club (ages 5 - 12)


  • Pets not allowed


  • WiFi in public areas *

  • WiFi in rooms *



  • Free self parking

Other information

  • Smoke-free property
  • All-inclusive
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Free hot/cold buffet breakfast daily
  • 6 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Room service (during limited hours)
  • Microwave in a common area
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 5
  • Outdoor seasonal pool
  • Outdoor tennis court
  • Full-service spa
  • Spa tub
  • Beach towels
  • Children's pool
  • Steam room
  • Waterslide
  • Sauna
  • Lazy river
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 17
  • Year Built 2011
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages

  • Buffet meals, snacks, and beverages included
  • In-room minibar (some restrictions)

Activities and facilities/equipment
Water activities
  • Rowing/canoeing

Kids' club
  • Supervised activities for children between 5 and 12 years old

  • Onsite entertainment and activities

Not included
  • Motorized water sports
  • Windsurfing equipment
  • Bottled wine
  • Bottled liquor
  • Room service
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Transportation to offsite activities
  • Gratuities


Guests can indulge in a pampering treatment at the resort's full-service spa, ZEEN SPA. Services include massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a steam room.

The spa is open select days. Guests under 16 years old are not allowed in the spa.


Main Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

Italian Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.

Asian Restaurant - This theme restaurant specializes in fusion cuisine and serves dinner only. Reservations are required.

Cretan Tavern - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.

Sushi Restaurant - This restaurant specializes in sushi and serves lunch and dinner.

Mitsis Laguna Resort & Spa - All Inclusive, Hersonissos’s small print

Also known as

  • Mitsis Laguna Exclusive Resort All Inclusive Hersonissos
  • Laguna Exclusive Hersonissos
  • Mitsis Laguna Chersonissos
  • Mitsis Laguna Resort
  • Mitsis Laguna Resort Chersonissos
  • Mitsis Laguna Resort Hersonissos
  • Mitsis Laguna Exclusive Hersonissos
  • Laguna Exclusive Resort All Inclusive Hersonissos
  • Mitsis Laguna Hersonissos
  • Laguna Exclusive Resort All Inclusive


Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

  • The seasonal pool is open from April to October.
  • Guests under 16 years old are not allowed in the spa tub.

    Guests under 16 years old are not allowed in the spa.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • Tourism fee: EUR 4.00 per accommodation, per night

    Optional extras

    Babysitting/childcare is available for an extra charge

    WiFi is available in guestrooms for EUR 12 per 24-hour period (rates may vary)

    WiFi is available in public areas for EUR 12 (2-device limit, rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Mitsis Laguna Resort & Spa - All Inclusive, Hersonissos


    • On the beach
    • Sarandaris Beach - 30 min walk
    • Convention Centre Creta Maris - 40 min walk
    • Port of Hersonissos - 44 min walk
    • St. Paraskevi Church - 45 min walk
    • Sarakino - 2.3 mi / 3.7 km
    • Aquaworld Aquarium - 2.3 mi / 3.8 km
    • Labyrinth Park - 3.4 mi / 5.4 km

    Getting around

    • Heraklion (HER-Nikos Kazantzakis) - 23 min drive
    • Free self parking

    Recent reviews

    Fabulous 8.8 From 117 reviews

    Mitsis Laguna Resort & Spa - All Inclusive, Hersonissos
    Consider your options.
    Food was exceptionally bad and the lack of facilities around towels (both pool and shower) was highly aggravating. Staff was either exceptionally friendly and helpful or simply Not (50/50 depending on who we came across) and the beach was in a few words; unsafe for bathing. I've had better stays.
    Amit, us3 night family trip
    Mitsis Laguna Resort & Spa - All Inclusive, Hersonissos
    Five star customer service
    Amazing time! One of the best resorts I have ever stayed at. The rooms was beautfil and just big enough, great view, hotel was very modern, and the food was outstanding! Great variety of food also! The best part was the customer service, the best I have seen in a long time! Everyone is so nice and treat you and your group like family. Five stars!
    A Traveler, us1 night trip with friends
    Mitsis Laguna Resort & Spa - All Inclusive, Hersonissos
    Awesome hotel. Definitely recommend
    Our overall stay was fabulous. We stayed for 5days,4nights and would definitely go again. The food was very tasty and there was a lot of choice. The service was great and everything you asked for was provided. The only niggle was the restaurant booking system as we missed the first 2nights because there was a 48hr booking slot. We did however manage the sushi,Italian and Mexican which were all delicious. Not much to do around the area but then I didn't really go looking as this was a peaceful relaxing holiday for me
    gemma, usRomance trip
    Mitsis Laguna Resort & Spa - All Inclusive, Hersonissos
    Very Good8.0
    Nice resort highly recommend
    It’s a nice Resort highly recommend. Staff were friendly but room service needs improvement specially regarding to fresh towels. All inclusive was good still main course needed some improvements.
    Mohammad, gb4 night trip
    Mitsis Laguna Resort & Spa - All Inclusive, Hersonissos
    Great stay for 4 nights - perfect for family holiday. Queuing for dinner was a bit crazy but we accepted it and it was fine.
    Craig, gb4 night family trip

    See all reviews

    Mitsis Laguna Resort & Spa - All Inclusive, Hersonissos

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