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1 room, 2 adults
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Hotel Hermes, Florence

2 stars
Via Alamanni 11FlorenceFI50123Italy, 800-491-6126
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Good3.3 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
Amenities
Amenities are not the best
88See all 88 Hotels.com reviews
From 262 reviewsTripAdvisor Traveller Rating

Hotel Hermes, Florence

Hotel Info: 866-539-8117

from $35
  • Single Room, Shared Bathroom
  • Triple Room, 1 Bedroom
  • Double Room, Shared Bathroom
  • Double or Twin Room
  • Single Room

At a glance

Key facts

Hotel size

  • This hotel has 14 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at noon
  • Check-out time is 11:00 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

  • Discounted offsite parking

Offsite

  • Area shuttle *

Also known as

  • Hermes Florence
  • Hotel Hermes Florence
  • Hermes Hotel Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property does not have elevators.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
Accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Hotel Hermes, Florence’s small print

Also known as

  • Hermes Florence
  • Hotel Hermes Florence
  • Hermes Hotel Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property does not have elevators.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 88 reviews

Hotel Hermes, Florence
Fair2.0 / 5
Five flights up and no elevator.
5 flights up and no elevator. Wifi was sketchy and inconsistent. We were supposed to pay when we arrived but they charged the credit card which was supposed to be for holding the reservation a month in advance which caused be to pay exchange fees.
1 night romance trip
Hotel Hermes, Florence
Fair2.0 / 5
Sewer smell in the bathroom
I really wanted to like this place because the staff was so nice and accomodating! But I just hated staying here for several reasons! First, the bed was the hardest, saggiest bed I have ever slept on! The pillows were completely flat, and there were only two in the room. But the main problem, and worst, was the tiny, miniscule excuse for a bathroom! It was about 3ft x 3ft in size, including shower, sink and toilet! It was practically impossible to shower in, and the water sprayed everywhere. But the worst was the sewer smell. My husband and i were literally gagging every time we had to step foot in the bathroom! It was horrible! I really wouldn't recommend staying here to my worst enemy! Pay a little extra to stay somewhere decent!
2 night romance trip
Hotel Hermes, Florence
Good3.0 / 5
Fsilure to Communicate
Hotels.com was the problem. They did not say no elevator and 5 flights of stairs. They said we would pay when we arrived. I had a exchange free card to use but the hotel added $30 to my stay by using the card I guaranteed my stay with. I'm not hsppy about any of that. Our room has as private bath but the bathroom for the share people wear outside our door and they banged the door all night long.
2 night romance trip
Hotel Hermes, Florence
Outstanding5.0 / 5
close to train station
disk clerk was very helpful
1 night romance trip
Hotel Hermes, Florence
Poor1.0 / 5
Dirty, old, no elevator.
2 night trip with friends

See all reviews

Hotel Hermes, Florence

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