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Hotel Casa De La Palma, Puebla

3.5 stars
Calle 3 Oriente No 217 Centro HistoricoPueblaPUE72000Mexico, ‏800-491-6126
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Good3.7 / 5
Location
Great location
Breakfast
Tasty breakfast
Vibe
Poor vibe
Room
Room is not nice
35See all 35 Hotels.com reviews
From 115 reviewsTripAdvisor Traveller Rating

Hotel Casa De La Palma, Puebla

Hotel Info: 866-539-8117

from $53
  • Suite, 1 King Bed, Balcony
  • Suite, 1 King Bed
  • Quadruple Room, Balcony

At a glance

Key facts

Hotel size

  • This hotel has 16 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-9 AM
  • Check-out time is 1 PM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 15

Travelling with others

Pets

  • Pets allowed

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

  • Discounted offsite parking

Offsite

  • Area shuttle within 200 km *

Other information

  • Smoke-free property

Also known as

  • Casa Palma Puebla
  • Hotel Casa Palma
  • Hotel Casa Palma Puebla
  • Casa De La Palma Hotel Puebla

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 13 years old are not allowed in the health club without adult supervision.

Guests under 13 years old are not allowed in the health club.

This property does not have elevators.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • 2 percent tourism fee will be charged

Optional extras

Late check-out can be arranged for an extra charge

Rollaway beds are available for an additional charge

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Free use of nearby fitness center
  • Spa services on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1715
  • Designated smoking areas (fines apply)

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
  • Turndown service
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 36-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Restaurante HCP - This restaurant serves breakfast only.

Hotel Casa De La Palma, Puebla’s small print

Also known as

  • Casa Palma Puebla
  • Hotel Casa Palma
  • Hotel Casa Palma Puebla
  • Casa De La Palma Hotel Puebla

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 13 years old are not allowed in the health club without adult supervision.

Guests under 13 years old are not allowed in the health club.

This property does not have elevators.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • 2 percent tourism fee will be charged

Optional extras

Late check-out can be arranged for an extra charge

Rollaway beds are available for an additional charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 35 reviews

Hotel Casa De La Palma, Puebla
Outstanding5.0 / 5
great stay
It was great
2 night family trip
Hotel Casa De La Palma, Puebla
Excellent4.0 / 5
Leaky Room
It was raining and as I lay down to sleep water started dripping on my head. It was a hard rain so I do not fault the hotel. They upgraded me to a larger room. The problem was that in packing so quickly to change rooms I forgot my bathing suit in the leaky room bathroom. I went to tell the guy at the front desk that I needed to go back. My Spanish isn't the best and he was frustrated. He acted like I was a complete idiot. He made me feel like it was all my fault and I wanted to go back into the old room and steal something. Was too bad as it was a nice hotel and the food was great. I speak two other languages but it's unfortunate that this guy thought I was a thief and moron.
1 night trip
Hotel Casa De La Palma, Puebla
Outstanding5.0 / 5
Great place to stay
Beautiful hotel. Awesome location. The staff was wonderful and the food was great. Loved it!!!
1 night trip
Hotel Casa De La Palma, Puebla
Outstanding5.0 / 5
Great Hotel
We enjoyed a lovely stay.
1 night romance trip
Hotel Casa De La Palma, Puebla
Outstanding5.0 / 5
A Wonderful Stay
A romantic-ish getaway.
1 night trip

See all reviews

Hotel Casa De La Palma, Puebla

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