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Hotel Casa De La Palma, Puebla

3.5 stars
Calle 3 Oriente No 217 Centro HistoricoPueblaPUE72000Mexico, ‏‎800-491-6126
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Good3.7 / 5
Location
Great location
Service
Fantastic service
Room
Room is not nice
Comfort
Uncomfortable
33See all 33 Hotels.com reviews
From 113 reviewsTripAdvisor Traveller Rating

Hotel Casa De La Palma, Puebla

Hotel Info: 866-539-8117

from $53
  • Suite, 1 King Bed, Balcony
  • Suite, 1 King Bed
  • Quadruple Room, Balcony

At a glance

Key facts

Hotel size

  • This hotel has 16 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-9 AM
  • Check-out time is 1 PM
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 15

Travelling with others

Pets

  • Pets allowed

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

Offsite

  • Area shuttle within 200 km *

  • Shopping center shuttle *

Also known as

  • Casa Palma Puebla
  • Hotel Casa Palma
  • Hotel Casa Palma Puebla
  • Casa De La Palma Hotel Puebla

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 13 years old are not allowed in the health club without adult supervision.

Guests under 13 years old are not allowed in the health club.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • 2 percent tourism fee will be charged

Optional extras

Rollaway beds are available for an additional charge

Airport shuttle service is offered for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Free use of nearby fitness center
  • Spa services on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1715
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
  • Turndown service
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • 42-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Restaurante HCP - This restaurant serves breakfast only.

Hotel Casa De La Palma, Puebla’s small print

Also known as

  • Casa Palma Puebla
  • Hotel Casa Palma
  • Hotel Casa Palma Puebla
  • Casa De La Palma Hotel Puebla

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 13 years old are not allowed in the health club without adult supervision.

Guests under 13 years old are not allowed in the health club.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • 2 percent tourism fee will be charged

Optional extras

Rollaway beds are available for an additional charge

Airport shuttle service is offered for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Casa De La Palma, Puebla

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