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Queen Victoria Hotel, Cape Town

5-starQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Portswood Close Portswood RidgeVictoria & Alfred Waterfront, Cape TownWestern Cape8001South Africa

Luxury hotel with spa, near Two Oceans Aquarium
  • VIPVIP properties

    VIP properties have been recognized for offering exceptional service to our customers.

  • Free WiFi and free parking
Superb9.2
Location
Great location
Vibe
Awesome vibe
Comfort
Rather comfortable
Value for money
Fairly good value for money
113See all 113 Hotels.com reviews
From 781 reviewsTripAdvisor Traveller Rating

Queen Victoria Hotel, Cape Town

from $208
  • Deluxe Room, 1 King Bed
  • Premium Room, 1 King Bed

About Queen Victoria Hotel, Cape Town

5-star design hotel with alfresco dining, a block to harbor

Polished harbor hideaway

Guests praise the chic, handcrafted decor at Queen Victoria Hotel, an elegant retreat housed in a heritage building along the V&A Waterfront. You can walk downstairs to reach hundreds of neighborhood shops and restaurants, and stroll 2 minutes to the picturesque harbor. Other conveniences include free onsite self parking and valet parking.

Steps to a great aquarium

A 6-minute taxi brings you to cobblestone streets and fresh-air markets at City Centre. If you want to stay local, a 3-minute walk brings you to Two Oceans Aquarium, where you can watch penguins being fed, and Nobel Square, named for the nation's 4 Nobel Laureates.

Alfresco dining and a spa

Guests give top marks to hospitable staff at this hotel, where 24-hour room service, a fitness center, and alfresco dining are featured. At a sister property next door, you can lounge at the pool, indulge in body wraps and crystal massages at the spa, and dine on gourmet fare.

Fine linens, free WiFi

The 35 rooms, most with mountain or harbor views, are stocked with minibars, free WiFi, and flat-screen TVs. Regal touches include ornate mirrors and chandeliers, linens of 400-thread-count Egyptian cotton, and high-end supplies of free coffee, tea, and biscuits.

At a glance

Key facts

Hotel size

  • This hotel has 35 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. Due to drought conditions, water restrictions apply at this property until further notice. Guests can expect periodic water supply outages or reduced water pressure during their stay. For more details, please contact the property using the number provided on the booking confirmation email.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *

  • Cruise terminal shuttle *

Parking

  • Free valet parking

Offsite

  • Area shuttle *

  • Casino shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool heated
  • Health club
  • Full-service spa
  • Sauna
  • Free use of nearby fitness center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Dash - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Queen Victoria Hotel, Cape Town’s small print

Also known as

  • Queen Hotel Victoria
  • Queen Victoria Manor House
  • Queen Victoria Hotel
  • Victoria Queen Hotel
  • Queen Victoria Hotel Cape Town, South Africa
  • Queen Victoria Hotel Cape Town
  • Queen Victoria Cape Town
  • Queen Victoria Hotel Manor House Cape Town
  • Queen Victoria Hotel Manor House
  • Queen Victoria Manor House Cape Town

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of ZAR 240 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 650 per person (one way)

Cruise ship terminal shuttle and train station pick-up service is offered for an extra charge

Area shuttle and casino shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Queen Victoria Hotel, Cape Town

Landmarks

  • On the waterfront
  • Two Oceans Aquarium - 4 min walk
  • Cape Town Stadium - 16 min walk
  • Cape Town International Convention Centre - 21 min walk
  • Greenmarket Square - 35 min walk
  • Castle of Good Hope - 39 min walk
  • Cape Town Diamond Museum - 4 min walk
  • Clock Tower - 6 min walk

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 21 min drive
  • Cape Town Station - 8 min drive
  • Cape Town Bellville Station - 25 min drive
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Casino shuttle (surcharge)

Recent reviews

Superb 9.2 From 113 reviews

Queen Victoria Hotel, Cape Town
Exceptional10.0
Excellent breakfast and friendly helpful staff. Staff helped arrange day excursions.
A Traveler, us3 night trip
Queen Victoria Hotel, Cape Town
Good6.0
First impression was poor, at check-in the staff seemed disengaged. Was offered a welcome refresher towel which was dirty without a proper apology. The room was right behind the reception and very noisy at times. The location of this hotel is amazing although the staff are not well trained to level they should be for this type of hotel. There were stains in several areas of the room, although I have to say the bed was clean and very comfortable. Overall it was ok, but would not stay there again even for the location. Most disappointing was the customer service.
Carina, us1 night trip
Queen Victoria Hotel, Cape Town
Very Good8.0
Great staff. Good food. Good location.
Brajesh, us3 night trip
Queen Victoria Hotel, Cape Town
Very Good8.0
Good, close, and very affordable
The hotel is great as well as the location. The restaurant is small and has no view and do not taste good.
Hisham, us2 night family trip
Queen Victoria Hotel, Cape Town
Exceptional10.0
Wonderful location but quiet and excellent!
We spend a week at the QV and we had the most wonderful time. The location is close to everything but quiet and secluded. The room had a great view of Table Mountain and the pool at Dock House next door was fantastic. The staff is superb and went all out to exceed our expectations. The Dash restaurant inside is top notch. This is definitely the best hotel we ever stayed in and we will be back. Thank you to all who made our stay so memorable.
A Traveler, us6 night romance trip

See all reviews

Queen Victoria Hotel, Cape Town

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