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Hilton Shanghai Hongqiao, Shanghai

5 stars
No.1116 Hong Song East RoadShanghaiShanghai201103China, 855-239-9397
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Excellent4.2 / 5
Vibe
Awesome vibe
Comfort
Rather comfortable
Amenities
Great amenities
WiFi
WiFi system needs upgrading
440See all 440 Hotels.com reviews
From 827 reviewsTripAdvisor Traveller Rating

Hilton Shanghai Hongqiao, Shanghai

Hotel Info: 855-239-9397

from $110
  • King executive suite
  • Presidential Suite, Multiple Beds
  • Deluxe Room, 1 King Bed
  • Executive Room, 1 King Bed, Business Lounge Access
  • Room, 1 King Bed
  • Deluxe Suite, 1 King Bed
  • Executive Suite, 2 Bedrooms, Business Lounge Access
  • Junior Suite
  • Deluxe Room
  • Deluxe Twin Room
  • Twin Room
  • Executive Twin Room, Business Lounge Access

At a glance

Key facts

Hotel size

  • This hotel has 662 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Self parking (limited) *

Offsite

  • Free area shuttle

Also known as

  • Hilton Hongqiao
  • Hilton Shanghai Hongqiao Hotel Minhang
  • Hilton Shanghai Hongqiao Minhang
  • Shanghai Hilton Hongqiao
  • Shanghai Hongqiao Hilton

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs CNY 120 per day

Rollaway beds are available for CNY 241.5 per night

Breakfast is offered for an extra charge of CNY 216 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 800 per vehicle (roundtrip)

WiFi is available in guestrooms for CNY 145 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for CNY 145 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Free reception
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Indoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Tennis on site
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 11
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 70816
  • Conference space size (meters) - 6579
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built 2010
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator
  • Microwave (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Escape has 2 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna.

The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Essence - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

DELI - This delicatessen serves light fare only.

YUE XUAN - This restaurant specializes in Chinese cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Hilton Shanghai Hongqiao, Shanghai’s small print

Also known as

  • Hilton Hongqiao
  • Hilton Shanghai Hongqiao Hotel Minhang
  • Hilton Shanghai Hongqiao Minhang
  • Shanghai Hilton Hongqiao
  • Shanghai Hongqiao Hilton

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs CNY 120 per day

Rollaway beds are available for CNY 241.5 per night

Breakfast is offered for an extra charge of CNY 216 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 800 per vehicle (roundtrip)

WiFi is available in guestrooms for CNY 145 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for CNY 145 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 440 reviews

Hilton Shanghai Hongqiao, Shanghai
Fair2.0 / 5
Poorly maintained
Ugly creases on the bedsheets and pillowcases. Floor lamp was crooked. Bedside lamp shades were crooked. Reflective surfaces like the desk and that frame around the TV were not properly wiped. Flickering LED lights in the bathroom. A dead florescent tube. This was NOT a room to make a good impression. When I went and informed the front desk about the problems with the lights, she said she'll have an engineer come and take a look right away. It was about 30 minutes before someone showed up. He replaced the florescent tube just fine, but when he replaced the LED lights they were a different color – white, instead of yellow like the lights in the rest of the room. It threw off the entire ambience of the room. When I told him the color's incorrect, he said it is correct. I didn't bother showing him the photo I took from before. Then there's the bar at the hotel. Half the lightbulbs were dead. The drinks were really subpar. I got an Old Fashioned which tasted really watered down. I told the bar staff and they made me another one, but it still wasn't right. They then offered to make me another drink instead, so I chose a Manhattan. Still didn't taste right. They said they added more whisky but to me it still tasted watered down. I appreciated their effort but the drinks were just not good. The only positive is that the hotel staff were all very nice and courteous.
1 night romance trip
Hilton Shanghai Hongqiao, Shanghai
Outstanding5.0 / 5
Excellent rooms, food and cleanliness. My only concern was that the WiFi was not very good.
4 night business trip
Hilton Shanghai Hongqiao, Shanghai
Good3.0 / 5
It isn't convenient with bad Internet in public areas and expensive Internet in room.
1 night business trip
Hilton Shanghai Hongqiao, Shanghai
Outstanding5.0 / 5
5star
Great
2 night business trip
Hilton Shanghai Hongqiao, Shanghai
Outstanding5.0 / 5
It was the fourth time I've stayed at this property. I will continue to do so each time I travel to Shanghai. The "Foreigner Street" is only about a mile walk from the hotel, with nice selections of bar & grills.
4 night business trip

See all reviews

Hilton Shanghai Hongqiao, Shanghai

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