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All properties in York, England, United Kingdom
1 room, 2 adults

The Black Swan Hotel, York

4-star4 stars
Market Place, Helmsley, York, England, YO62 5BJ, United Kingdom

4-star hotel with restaurant, near Yorkshire Moors
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here
Very Good8.4
  • Our first time in a hotel with our 3 year old labrador, friendly welcome excellent…Feb 1, 2019
  • A lovely welcome and reception service. A spacious room which was really clean. Loved the…Jan 29, 2019
49See all 49 reviews
From 2,042 reviews

TripAdvisor Traveller Rating

The Black Swan Hotel, York

from $139
  • Classic Double Room
  • Classic Double or Twin Room
  • Classic Double Room Single Use, 1 Double Bed
  • Signature Double Room
  • Signature Double or Twin Room
  • Superior Double Room
  • Single Room
  • Junior Suite

What’s around The Black Swan Hotel, York


  • Yorkshire Moors - 1 min walk
  • Duncombe Park - 0.2 mi / 0.3 km
  • Helmsley Castle - 0.3 mi / 0.4 km
  • Helmsley Arts Centre - 0.3 mi / 0.4 km
  • Hemsley Walled Garden - 0.4 mi / 0.6 km
  • Rievaulx Abbey - 2.9 mi / 4.7 km
  • Ampleforth Abbey - 4.5 mi / 7.3 km
  • Ampleforth College Golf Club - 5.5 mi / 8.9 km

Getting around

  • Durham (MME-Tees Valley) - 53 min drive
  • Pickering Station - 21 min drive
  • Thirsk Station - 26 min drive
  • Malton Station - 29 min drive
  • Free self parking

At a glance

Key facts

Hotel size

  • This hotel has 45 rooms


  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets allowed (dogs only) *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Working away
  • Meeting rooms
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Garden
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping

The Black Swan Hotel, York’s small print

Also known as

  • Black Swan Hotel York
  • Black Swan Hotel


This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Rollaway beds are available for GBP 25.0 per night

Pets are allowed for an extra charge of GBP 10 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.4 From 49 reviews

The Black Swan Hotel, York
Very Good8.0
The room and bed were a little small but the food, service and staff were all wonderful.
Samantha, gb1 night romance trip
The Black Swan Hotel, York
Don’t stay here
Very tired, hot small rooms, extremely poor value for money, indeed a rip-off
Rosemarie, gbTrip with friends
The Black Swan Hotel, York
Never judge a book by it's cover!
I have never had the inclination to be even bothered to write a review for a hotel, but, my stay at 'The Black Swan' has forced my hand! Apart from the terrible bed and the no pressure at all shower, my main concern was being woken up by four, yes four false fire alarms! Two of which forced all guests to evacuate the hotel. Apart from our sleep being ruined, the hotel made no attempt all, to offer an apology or explanation, even on check-out! The only line I was offered by a non caring reception desk clerk was 'better to be safe than sorry', which was really annoying as I was actually informed by an attending fireman that the alarms had been triggered by dust on the sensors in the attic! So you can appreciate my disbelief when I was asked to pay a service charge on top a rather overly priced rate for two rooms. Maintenance of the fire alarm sensors should be standard procedure and would have stopped four false alarms going off in the middle of the night, guests evacuating, ruined sleep for everyone and the circus performance of the hotel staff not having a clue what they were doing!! In summary, poorly maintained rooms and fire alarm system in a poorly managed hotel! Bottom line fobbed off! Date of stay 2.5.18.
A Traveler, gb1 night romance trip
The Black Swan Hotel, York
Worst bed l have slept on
Linda, gbOther trip
The Black Swan Hotel, York
Very Good8.0
Rambling property with lots of stairs. We asked for a ground access room which was fine for access from the rear car park, but was a long way up and down stairs from the restaurant. The room had an old fashioned narrow bath with shower attachment which was not easy. Restaurant: excellent breakfast, very good but expensive dinner. Booking B & B is best as there are plenty of good eating options in the area.
Nigel, gbRomance trip

See all reviews

The Black Swan Hotel, York

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