2/10 Poor
6 Dec 2022
OUR TERRIBLE EXPERIENCE WOTH SAN BADA HOTEL
San Bada hotel was the worst experience my family have ever had with hotels. We have reserved and paid in advanced two rooms for 3 nights for my family vacation and were charged $335 per room per night. We have expected a reasonable hotel for this price but we were EXTREMLY disappointed. We have found a run down old hotel. The rooms smell terrible and are full of bugs. The sheets are not clean and the pillows are smelly. The staff are tired and really do not care. After the first night we went for breakfast and found the place dirty and full of flies. We really could not eat there. We approached the manager and explained our huge disappointment of the hotel. We asked to leave and asked for refunds for the two nights left (that we have paid in advance). The manager was rude and refused to refund anything. To save our family vacation, we had to make new reservation in another hotel and left San Bada hotel. It left us with a terrible taste for our vacation. The San Bada hotel charges high price for very poor return. The exuberant price for this terrible hotel, in my opinion is NOT justified.
Haim
Haim, 3-night family trip
Verified Hotels.com guest review