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Chez Carole Resort & Spa, Phu Quoc

3.5 stars
Ward 1, Hamlet 4, Cua Can VillagePhu QuocKien Giang077Vietnam, 800-491-6126
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Good3.7 / 5
Comfort
Rather comfortable
Amenities
Great amenities
Beach
Beautiful beach
Food
Delicious food
51See all 51 Hotels.com reviews
From 163 reviewsTripAdvisor Traveller Rating

Chez Carole Resort & Spa, Phu Quoc

Hotel Info: 866-539-8117

from $62
  • Suite Bungalow, Sea View
  • Bungalow, Garden View
  • Deluxe Bungalow River & Ocean View
  • Bungalow Garden & Ocean View
  • Deluxe Bungalow, Sea View

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle during limited hours *

Parking

  • Free extended parking

Also known as

  • Chez Carole Phu Quoc
  • Chez Carole Resort
  • Chez Carole Resort Phu Quoc

Policies

Only registered guests are allowed in the guestrooms.

Children under 10 years old are not allowed in the spa without adult supervision.

Guests under 10 years old are not allowed in the spa.

This property does not have elevators.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 675000 per night

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • On private beach
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Sauna
  • Pool sun loungers
  • Pool umbrellas
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2010
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Partially open bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

Dining

Chez Carole - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Kayaking on site
  • Motor boating on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Free bicycles nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Snorkeling nearby
  • Water skiing nearby

Awards and affiliations

  • Chez Carole Resort & Spa is listed in the 2015 Condé Nast Traveler Hot List.
  • The property is a member of Preferred Hotels & Resorts.

Chez Carole Resort & Spa, Phu Quoc’s small print

Also known as

  • Chez Carole Phu Quoc
  • Chez Carole Resort
  • Chez Carole Resort Phu Quoc

Policies

Only registered guests are allowed in the guestrooms.

Children under 10 years old are not allowed in the spa without adult supervision.

Guests under 10 years old are not allowed in the spa.

This property does not have elevators.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 675000 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 51 reviews

Chez Carole Resort & Spa, Phu Quoc
Excellent4.0 / 5
Small resort for relaxing away the city
An excellent place for relaxing and swimming, hotel restaurant was rather good, too. It's rather far from the city, other hotels and restaurants but I didn't miss those much.
3 night trip
Chez Carole Resort & Spa, Phu Quoc
Excellent4.0 / 5
Nice resort, but no english speaking Service (reception, restaurant, room service)...so a lot of communication Probleme
5 night trip with friends
Chez Carole Resort & Spa, Phu Quoc
Outstanding5.0 / 5
Graham and Kim's Asia tour
Loved this hotel that we decided to stay over Xmas. Very polite, friendly staff, Clean rooms and bathroom. Great private beach and pool if required. Excellent breakfast and we had evening meal at the resort every night. Nothing negative to say about the place, totally chilled out here after 4 weeks of travelling
3 night romance trip
Chez Carole Resort & Spa, Phu Quoc
Outstanding5.0 / 5
Graham and Kim's Asia tour
we extended our stay to be here over Christmas and had a fantastic, lovely, romantic time even at our tender years of been 50, loved the place, very polite, punctual, helpful staff. Excellent breakfast and restaurant food. Clean and beautiful beach. Recommend paying extra for the river view rooms, out of the way with a patio looking over a small pond, great for a cocktail in the late evening in your own space. Don't get the negative posts about the staff, just remember that English is not their first language and that the staff are local girls and boys earning a honest, hard living like most of south east Asia, just give them time and a bit of patience...... Thankyou chez carole
1 night romance trip
Chez Carole Resort & Spa, Phu Quoc
Good3.0 / 5
Has potential, but many problems to work out
wifi never worked - for any of the guests I spoke with, mini-fridge turns off when key is removed (no cold drinks ever), far from everything, power goes off and on all the time. Friendly staff, but they couldn't resolve much.
3 night trip

See all reviews

Chez Carole Resort & Spa, Phu Quoc

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