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Chez Carole Resort & Spa, Phu Quoc

3.5 stars3.5 stars
Ward 1, Hamlet 4, Cua Can VillagePhu QuocKien Giang920000Vietnam, 866-209-9122
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Good3.7 / 5
Room
Great room
Location
Great location
Comfort
Rather comfortable
Amenities
Great amenities
59See all 59 Hotels.com reviews
From 200 reviewsTripAdvisor Traveller Rating

Chez Carole Resort & Spa, Phu Quoc

Hotel Info: 866-209-9122

from $52
  • Suite Bungalow, Sea View
  • Bungalow, Garden View
  • Deluxe Bungalow River & Ocean View
  • Bungalow Garden & Ocean View
  • Deluxe Bungalow, Sea View

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle during limited hours *

Parking

  • Free extended parking

Also known as

  • Chez Carole Phu Quoc
  • Chez Carole Resort
  • Chez Carole Resort Phu Quoc
  • Chez Carole
  • Chez Carole Resort Spa

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 675000 per night

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • On private beach
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Sauna
  • Pool sun loungers
  • Pool umbrellas
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2010
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

Dining

Chez Carole - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Kayaking on site
  • Motor boating on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Free bicycles nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Snorkeling nearby
  • Water skiing nearby

Awards and affiliations

  • This resort is listed in the 2015 Condé Nast Traveler Hot List.
  • The property is a member of Preferred Hotels & Resorts.

Chez Carole Resort & Spa, Phu Quoc’s small print

Also known as

  • Chez Carole Phu Quoc
  • Chez Carole Resort
  • Chez Carole Resort Phu Quoc
  • Chez Carole
  • Chez Carole Resort Spa

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 675000 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 59 reviews

Chez Carole Resort & Spa, Phu Quoc
Excellent4.0 / 5
Very good but can be improved
Good: 1. This place looks amazing. The resort and the beach are beautiful. 2. They offer scooters, massage, and have nice restaurant 3. They offer free shuttle to and from the airport 4. Hotel staff is really nice and friendly Bad: 1. The resort is 20+min away from the town which will require you to rent a taxi or scooter 2. The employees English is very bad which makes a basic conversation with them almost impossible. I suggest hiring English speakers for the front desk. You will have to spend a lot of time explaining yourself every time that you have a question or request - few times I just gave up 3. We reserved the best room with ocean view but did not receive it (in fact I did not find any room with ocean view). After long negotiation, we received a room slightly better but still not what we paid for 4. Restaurant is more expensive that the rest of the places around the same thing with the massage or scooters (220 VND a day compared to 150 VND in town) Overall, I would stay here again. Make sure that you reserve a scooter and understand the fees and times of the rental (they tried to overcharge me)
2 night romance trip
Chez Carole Resort & Spa, Phu Quoc
Excellent4.0 / 5
Small resort for relaxing away the city
An excellent place for relaxing and swimming, hotel restaurant was rather good, too. It's rather far from the city, other hotels and restaurants but I didn't miss those much.
3 night trip
Chez Carole Resort & Spa, Phu Quoc
Excellent4.0 / 5
Great but isolated
A really really lovely place but you are STUCK - nothing else to do but great chill out place
2 night romance trip
Chez Carole Resort & Spa, Phu Quoc
Excellent4.0 / 5
Nice resort, but no english speaking Service (reception, restaurant, room service)...so a lot of communication Probleme
5 night trip with friends
Chez Carole Resort & Spa, Phu Quoc
Outstanding5.0 / 5
Graham and Kim's Asia tour
Loved this hotel that we decided to stay over Xmas. Very polite, friendly staff, Clean rooms and bathroom. Great private beach and pool if required. Excellent breakfast and we had evening meal at the resort every night. Nothing negative to say about the place, totally chilled out here after 4 weeks of travelling
3 night romance trip

See all reviews

Chez Carole Resort & Spa, Phu Quoc

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