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Chez Carole Resort & Spa, Phu Quoc Island

3.5 stars
Ward 1, Hamlet 4, Cua Can VillagePhu QuocKien Giang077Vietnam, ‏‎800-491-6126
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Good3.8 / 5
Comfort
Rather comfortable
Amenities
Great amenities
Beach
Beautiful beach
Food
Delicious food
42See all 42 Hotels.com reviews
From 151 reviewsTripAdvisor Traveller Rating

Chez Carole Resort & Spa, Phu Quoc Island

Hotel Info: 866-539-8117

from $56
  • Suite Bungalow, Sea View
  • Bungalow, Garden View
  • Deluxe Bungalow River & Ocean View
  • Bungalow Garden & Ocean View
  • Deluxe Bungalow, Sea View

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free extended parking

Also known as

  • Chez Carole Phu Quoc
  • Chez Carole Resort
  • Chez Carole Resort Phu Quoc

Policies

Only registered guests are allowed in the guestrooms.

Children under 10 years old are not allowed in the spa without adult supervision.

Guests under 10 years old are not allowed in the spa.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 675000 per night

Airport shuttle service is offered for an extra charge of VND 450000 per vehicle (one way)

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • On private beach
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa services on site
  • Sauna
  • Nightclub
  • Marina on site
  • Pool umbrellas
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2010
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Chez Carole - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours. Open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Sauna
  • Bicycle rentals on site
  • Kayaking on site
  • Motor boating on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby

Awards and affiliations

  • Chez Carole Resort & Spa is listed in the 2015 Condé Nast Traveler Hot List.
  • The property is a member of Preferred Hotels & Resorts.

Chez Carole Resort & Spa, Phu Quoc Island’s small print

Also known as

  • Chez Carole Phu Quoc
  • Chez Carole Resort
  • Chez Carole Resort Phu Quoc

Policies

Only registered guests are allowed in the guestrooms.

Children under 10 years old are not allowed in the spa without adult supervision.

Guests under 10 years old are not allowed in the spa.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 675000 per night

Airport shuttle service is offered for an extra charge of VND 450000 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 42 reviews

Chez Carole Resort & Spa, Phu Quoc Island
Excellent4.0 / 5
Small resort for relaxing away the city
An excellent place for relaxing and swimming, hotel restaurant was rather good, too. It's rather far from the city, other hotels and restaurants but I didn't miss those much.
3 night trip
Chez Carole Resort & Spa, Phu Quoc Island
Outstanding5.0 / 5
Graham and Kim's Asia tour
Loved this hotel that we decided to stay over Xmas. Very polite, friendly staff, Clean rooms and bathroom. Great private beach and pool if required. Excellent breakfast and we had evening meal at the resort every night. Nothing negative to say about the place, totally chilled out here after 4 weeks of travelling
3 night romance trip
Chez Carole Resort & Spa, Phu Quoc Island
Outstanding5.0 / 5
Graham and Kim's Asia tour
we extended our stay to be here over Christmas and had a fantastic, lovely, romantic time even at our tender years of been 50, loved the place, very polite, punctual, helpful staff. Excellent breakfast and restaurant food. Clean and beautiful beach. Recommend paying extra for the river view rooms, out of the way with a patio looking over a small pond, great for a cocktail in the late evening in your own space. Don't get the negative posts about the staff, just remember that English is not their first language and that the staff are local girls and boys earning a honest, hard living like most of south east Asia, just give them time and a bit of patience...... Thankyou chez carole
1 night romance trip
Chez Carole Resort & Spa, Phu Quoc Island
Good3.0 / 5
Has potential, but many problems to work out
wifi never worked - for any of the guests I spoke with, mini-fridge turns off when key is removed (no cold drinks ever), far from everything, power goes off and on all the time. Friendly staff, but they couldn't resolve much.
3 night trip
Chez Carole Resort & Spa, Phu Quoc Island
Excellent4.0 / 5
This resort is a great place to relax and get away but it's far from everything else. If you're a couple planning for getaway trip, this would be a great resort and a great deal for place right at its own beach. But for us with kids just staying there and visit Vinpearl Land nearby, it's was a bit inconvenient to find restaurants or going for sightseeing. Everywhere else you need to go, you'll need a taxi and that could get expensive because everything is so far away. The staffs are friendly and helpful when I needed help but few can speak English though. Overall, it's a great place to stay and enjoy the quiet, and relaxing vacation.
2 night family trip

See all reviews

Chez Carole Resort & Spa, Phu Quoc Island

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