All hotels in Urbandale, Iowa, United States of America
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Holiday Inn Express and Suites Urbandale, Urbandale

2.5 stars2.5 stars
8789 Plum DriveUrbandaleIA50322United States of America, 855-239-9222
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Excellent4.4 / 5
Room
Great room
Location
Great location
Breakfast
Tasty breakfast
Vibe
Awesome vibe
116See all 116 Hotels.com reviews
From 161 reviewsTripAdvisor Traveller Rating

Holiday Inn Express and Suites Urbandale, Urbandale

Hotel Info: 855-239-9222

from $115
  • Room, 1 King Bed, Accessible, Bathtub (MOBILITY)
  • Standard Room, Non Smoking
  • Room, 2 Queen Beds, Accessible, Bathtub (MOBILITY)
  • Suite, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (ROLL IN SHOWER)
  • Suite, 2 Twin Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 93 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free continental breakfast daily
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Recent reviews

Excellent 4.4 /5 from 116 reviews

Holiday Inn Express and Suites Urbandale, Urbandale
Excellent4.0 / 5
Great price for location
It was all good, except for one thing. I left to get some food at one of the nearby restaurants, when I came back around 7pm my door wouldn't open. I stood at the front desk waiting for help (no bell or phone to alert staff) only to find the clerk sleeping in the breakfast area.
1 night trip
Holiday Inn Express and Suites Urbandale, Urbandale
Good3.0 / 5
Room for Improvement
I stayed at this Holiday Inn on my drive back from Chicago on New Year's eve. The front desk attendant - Chris - was acting like he didn't want to be there, and stayed in the dining area hidden from view. There was a problem with my hotels.com pre-paid booking where the hotel informed me that I'd have to pay for the whole reservation myself. When I contacted the website folks, they informed me that they're trying to get in touch with the hotel front desk and no one is picking up the phone because Chris had again parked himself in the dining area. I went downstairs to tell Chris to take the call and the problem eventually got resolved (I hope so, the bank is still showing pending charge for the room). Other than that, the only negative was the pillows in the room which were very uncomfortable. I've lived in hotels and motels quite frequently and have seldom complained about pillows since I understand that it's a matter of personal preference, which goes to show you how bad the pillows here were. To end on a more positive note, the positives were the location next to the highway, room cleanliness and the indoor pool.
1 night family trip
Holiday Inn Express and Suites Urbandale, Urbandale
Poor1.0 / 5
Disappointed
Unreasonable hotel policies and uncooperative management makes me question ever staying at another Holiday Inn which is a shame, I have always considered them a top choice. I had an easy accommodation request that management would not help me with.
1 night family trip
Holiday Inn Express and Suites Urbandale, Urbandale
Excellent4.0 / 5
Probably the best hotel bed I have ever slept in. A tad overpriced in my opinion though
Family trip
Holiday Inn Express and Suites Urbandale, Urbandale
Excellent4.0 / 5
Overnight in DesMoins
Good stop on a long roadtrip
1 night romance trip

See all reviews

Holiday Inn Express and Suites Urbandale, Urbandale

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