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Mercure Ostrava Center Hotel

Photo gallery for Mercure Ostrava Center Hotel

Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Standard Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Privilege, Superior Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Privilege, Superior Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Mercure Ostrava Center Hotel

VIP Access
UNESCO Sustainable Travel Pledge

Mercure Ostrava Center Hotel

4-star property
4-star hotel in Ostrava City Centre with restaurant and bar/lounge

9.0/10 Superb

211 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Air conditioning
Map
Ceskobratrska 18-1742, Ostrava, 702 00

Room options

About this area

What's nearby

  • In Ostrava City Centre

Getting around

  • Ostrava (OSR-Leos Janacek) - 24 min drive
  • Ostrava-Marianske Hory Station - 5 min drive
  • Ostrava (XJV-Ostrava Central Train Station) - 29 min walk
  • Ostrava Central Station - 29 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • U Skákavého poníka - 2 min walk
  • Čerstvý boby - 3 min walk
  • Industrial Cafe - 3 min walk
  • Boule Za Ušima Bistro - 3 min walk
  • U Rady - 3 min walk

About this property

Mercure Ostrava Center Hotel

Mercure Ostrava Center Hotel offers an airport shuttle (available 24 hours) for CZK 750 per vehicle one-way. Guests can indulge in massages and enjoy international cuisine at Janak Restaurant, which is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a 24-hour health club and a 24-hour fitness centre. The helpful staff and restaurant get good marks from fellow travellers.

Languages

Czech, English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 139 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (18 years old and younger) are not allowed

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (CZK 380 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour health club
  • Spa services
  • Sauna

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairwells
  • Raised toilet seat
  • Bathroom emergency pull cord
  • Step-free path to entrance

Languages

  • Czech
  • English
  • Polish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Janak Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CZK 372.50 per person (approximately)
  • Airport shuttle service is offered for an extra charge of CZK 750 per vehicle (one-way)
  • Local area shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CZK 340 per pet, per night

Parking

  • Uncovered self-parking costs CZK 380 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Mercure Ostrava Center Hotel
Mercure Ostrava Center
Mercure Ostrava Center
Mercure Ostrava Center Hotel Hotel
Mercure Ostrava Center Hotel Ostrava
Mercure Ostrava Center Hotel Hotel Ostrava

Frequently asked questions

Does Mercure Ostrava Center Hotel offer free cancellation for a full refund?
Yes, Mercure Ostrava Center Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Ostrava Center Hotel?
As of 1 February 2023, prices found for a 1-night stay for 2 adults at Mercure Ostrava Center Hotel on 4 February 2023 start from €86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Ostrava Center Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Ostrava Center Hotel?
Yes, pets are welcome. There's a charge of CZK 340 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Ostrava Center Hotel?
Yes. Self-parking costs CZK 380 per night. Parking spaces may be limited.
Is an airport shuttle service offered by Mercure Ostrava Center Hotel?
Yes, an airport shuttle is available. The charge is CZK 750 per vehicle one-way.
What are the check-in and check-out times at Mercure Ostrava Center Hotel?
You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Ostrava Center Hotel?
No, this hotel doesn't have a casino, but Casino Ostrava (8-min walk) is nearby.
What is there to do at Mercure Ostrava Center Hotel and nearby?
Mercure Ostrava Center Hotel has a 24-hour health club and a sauna.
Are there restaurants at or near Mercure Ostrava Center Hotel?
Yes, Janak Restaurant offers international cuisine. Nearby restaurants include Boule Za Ušima Bistro (3-min walk), U Rady (3-min walk) and Los Capolitos (3-min walk).
What's the area around Mercure Ostrava Center Hotel like?
Mercure Ostrava Center Hotel is in Ostrava City Centre, a short 1-minute walk from Michal Colliery and 3 minutes' walk from Ostrava Museum. Travellers say that this hotel is in a good location.

Reviews

9.0

Superb

9.2/10

Cleanliness

8.9/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Good, but not great.
Small, odd shaped room with tiny, not always working TV. Bathroom was very nice. Can't say anything about restaurant, but staff was very friendly and helpful.
Slawomir, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jana, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ari, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

J, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel with amazing service and great breakfast. Furniture is littlebit outdated but everything is clean and in good condition. Superior room was spacious and well equiped. Receptionists at
Miroslav, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Two nights in Ostrava
Two Nights - no food option taken. Comfortable room with fridge to store food / drink. Nice bathroom, rather mild chemical smell. Window by roadside so some noise, with windows open to let air in it was noisy.
Philip, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lucas, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great Choice!
Wonderful hotel! Nicely renovated 1920's First Republic building gives the hotel a lot of character. Everything about my stay was just right. The hotel is also a great value
Christopher, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Jana, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Esmaeil, 2-night trip
Verified Hotels.com guest review