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Comfort Inn Cancun Aeropuerto, Cancun

3 stars3 stars
Carr. Cancun/AeropouertoCancunQROO77560Mexico
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Good3.5 / 5
Room
Room needs to be improved
Location
Great location
Value for money
Best value for money
Beach
Beach is not so nice
842See all 842 Hotels.com reviews
From 717 reviewsTripAdvisor Traveller Rating

Comfort Inn Cancun Aeropuerto, Cancun

from $56
  • Room, 1 Double Bed, Non Smoking
  • Standard Room, 2 Double Beds
  • Standard Double Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 65 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
  • Express check-out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport pickup (available 24 hours) *

  • Ferry terminal shuttle *

Parking

  • Free self parking

Offsite

  • Area shuttle *

  • Beach shuttle *

  • Shopping center shuttle *

Other information

  • Smoke-free property

Also known as

  • Cancun Comfort Inn
  • Cancun Comfort Inn Aeropuerto
  • Comfort Inn Aeropuerto Cancun
  • Comfort Inn Aeropuerto Hotel Cancun
  • Comfort Inn Cancun
  • Comfort Inn Cancun Aeropuerto
  • Comfort Inn Cancun Aeropuerto Hotel Cancun

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Babysitting/childcare is available for an extra charge

Area shuttle, beach shuttle, and shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service
  • Coffee/tea in a common area
Things to do
  • Beach shuttle (surcharge)
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference space size (feet) - 269
  • Conference space size (meters) - 25
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • Rooftop terrace
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

La Veranda - This restaurant serves breakfast, lunch, and dinner.

Comfort Inn Cancun Aeropuerto, Cancun’s small print

Also known as

  • Cancun Comfort Inn
  • Cancun Comfort Inn Aeropuerto
  • Comfort Inn Aeropuerto Cancun
  • Comfort Inn Aeropuerto Hotel Cancun
  • Comfort Inn Cancun
  • Comfort Inn Cancun Aeropuerto
  • Comfort Inn Cancun Aeropuerto Hotel Cancun

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Babysitting/childcare is available for an extra charge

Area shuttle, beach shuttle, and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 842 reviews

Comfort Inn Cancun Aeropuerto, Cancun
Fair2.0 / 5
Do not recommend unless desperate
Was not happy staying here. The insisted they had to bring our bags to room & then expected a tip for doing what we could have done ourselves. The reservation was for 4 people, they would only give us 2 bath towels & 2 bottles of water & then expected us to walk in the dark at 10 pm to a convenience store for more in what we perceived to be a sketchy area & felt unsafe. The ceiling in the bathroom leaked. You might as well sleep on the floor the beds were so hard. They are definitely NOT spacious rooms. They were pretty clean but that is about the only positive I can say. The website states airport transportation but they do NOT get you to the airport, they have taxi drivers sitting in the lot next to them that they summon & then they gouge you for $17 to take you 1 mile to the airport! Fortunately we only stayed the 1 night in order to catch an early morning flight, but I will never stay here again, even if I need to get to the airport early.
1 night family trip
Comfort Inn Cancun Aeropuerto, Cancun
Excellent4.0 / 5
Convenient to airport with decent breakfast.
This was a convenient place to stay if you have an early flight to catch in the morning. The breakfast was good, but wish it started earlier (say 6:30) instead of 7am. The cappuccino was amazing!
1 night family trip
Comfort Inn Cancun Aeropuerto, Cancun
Fair2.0 / 5
Spent two nights there. It has a restaurant with a very limited menu. Food ok.
1 night romance trip
Comfort Inn Cancun Aeropuerto, Cancun
Good3.0 / 5
Convenient to airport but rough edges.
We got 3 rooms. In one the a/c didn't work. In one the phone didn't work. Shower was poorly cleaned. Shuttle bus ran only FROM the airport, not TO the airport. The desk people were marginal. The porter was good.
1 night family trip
Comfort Inn Cancun Aeropuerto, Cancun
Good3.0 / 5
Clean and water Close to airport
We used this hotel for one night since we came into the airport at 11pm. It's close to airport. If you need transportation, call and arrange because taxis are so expensive for a short drive. It's clean but no amenities besides free breakfast.
1 night family trip

See all reviews

Comfort Inn Cancun Aeropuerto, Cancun

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