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Comfort Inn Cancun Aeropuerto, Cancun

2.5 stars
Carr. Cancun/AeropouertoCancunQROO77560Mexico, ‏855-239-9246
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Good3.6 / 5
Value for money
Best value for money
Location
Great location
Amenities
Bad amenities
Wellness Area
Poor wellness & sports facilities
852See all 852 Hotels.com reviews
From 637 reviewsTripAdvisor Traveller Rating

Comfort Inn Cancun Aeropuerto, Cancun

Hotel Info: 855-239-9246

from $72
  • Standard Room, 2 Double Beds, Smoking
  • Standard Double Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 65 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
  • Express check-out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport pickup (available 24 hours) *

  • Ferry terminal shuttle *

Parking

  • Free self parking

Offsite

  • Area shuttle *

  • Beach shuttle *

  • Shopping center shuttle *

Other information

  • Smoke-free property

Also known as

  • Cancun Comfort Inn
  • Cancun Comfort Inn Aeropuerto
  • Comfort Inn Aeropuerto Cancun
  • Comfort Inn Aeropuerto Hotel Cancun
  • Comfort Inn Cancun
  • Comfort Inn Cancun Aeropuerto
  • Comfort Inn Cancun Aeropuerto Hotel Cancun

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Babysitting/childcare is available for an extra charge

Area shuttle, beach shuttle, and shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service
  • Coffee/tea in a common area
Things to do
  • Beach shuttle (surcharge)
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference space size (feet) - 269
  • Conference space size (meters) - 25
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • Designated smoking areas
  • Rooftop terrace
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

La Veranda - This restaurant serves breakfast, lunch, and dinner.

Comfort Inn Cancun Aeropuerto, Cancun’s small print

Also known as

  • Cancun Comfort Inn
  • Cancun Comfort Inn Aeropuerto
  • Comfort Inn Aeropuerto Cancun
  • Comfort Inn Aeropuerto Hotel Cancun
  • Comfort Inn Cancun
  • Comfort Inn Cancun Aeropuerto
  • Comfort Inn Cancun Aeropuerto Hotel Cancun

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Babysitting/childcare is available for an extra charge

Area shuttle, beach shuttle, and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 852 reviews

Comfort Inn Cancun Aeropuerto, Cancun
Fair2.0 / 5
Not worth it
Bad air conditioning, no swimming pool, no shuttle service from hotel to airport, only from airport to hotel and the cost of the 2 mile taxi ride from hotel to airport was just as much as it was to go from the hotel to the beach/shopping area which was about 15-20 miles away. Do yourself a favor and pay the little extra money and stay somewhere nicer.
1 night family trip
Comfort Inn Cancun Aeropuerto, Cancun
Fair2.0 / 5
Duped in Cancun!
All I needed was a place to stay to make a connecting flight. Thought $51 dollars(paid extra for a ride) would be fine. I didn't get the pickup at the airport and had to pay $40 dollars for a cab ride 1.8 KM. I was furious. Than found out I had to pay $17 dollars to get back to the airport to catch my flight to Havana. This was a rip off. I arrived at 10PM and called the hotel. They said they couldn't pick me up for at least one and half hours. The cabbies at the airport were very pushy and not helpful. When I got to the hotel they didn't have my reservation. They did give me a room when I showed them my paperwork. Slowest elevator in the world. Very hot and air conditioner didn't work very well - loud. I would not recommend or stay in this Comfort Inn again. Still fuming about the $40 dollar cab ride!
1 night family trip
Comfort Inn Cancun Aeropuerto, Cancun
Excellent4.0 / 5
Convenient location to airport
Hotel location to Cancun airport was extremely convenient, especially for early morning flight.
1 night family trip
Comfort Inn Cancun Aeropuerto, Cancun
Excellent4.0 / 5
Good
Hotel was good, beds comfortable, room was clean, resturant and breakfast simple but good. The shuttle was announced as free from the airport coming to the hotel it was but going back they don't offer a ride. I paid 250 pesos or $17 taxis from the airport. If you get a taxi from airport for 500 pesos
1 night family trip
Comfort Inn Cancun Aeropuerto, Cancun
Fair2.0 / 5
If you're just popping in to connect to a flight for 1 night stay here. No frills, nothing around to do, and no shuttle service to the airport at all. It is quiet and a good selection of tv channels. But really this is just a stop in for the night on the way to somewhere better hotel.
1 night trip

See all reviews

Comfort Inn Cancun Aeropuerto, Cancun

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