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King Hotel Astana

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Deluxe Room | In-room safe, desk, iron/ironing board, bed sheets
In-room safe, desk, iron/ironing board, bed sheets
Economy Twin Room, 1 Bedroom | In-room safe, desk, iron/ironing board, bed sheets
Studio | In-room safe, desk, iron/ironing board, bed sheets
Business Twin Room, 1 Bedroom | In-room safe, desk, iron/ironing board, bed sheets

Overview of King Hotel Astana

King Hotel Astana

4.0 star property
4-star hotel in Baikonur District with restaurant and bar/lounge

7.8/10 Good

93 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
  • Bar
Map
Valikhanov 7, Astana, 010000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Spa services
  • 24-hour business center
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Lobby fireplace
  • ATM/banking services
For families
  • Children stay free
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Flat-panel TV
  • Free self parking

Room options

About this area

What's nearby

  • In Baikonur District

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 32 min drive
  • Astana Railway Station - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • The Barley - 4 min walk
  • Hot Spot Coffee - 4 min walk
  • Corso Coffee - 8 min walk
  • Cafe 999 - 8 min walk
  • Why Not - 9 min walk

About this property

King Hotel Astana

King Hotel Astana offers an airport shuttle (available 24 hours) for KZT 5000 per person one-way. Guests can indulge in Thai massages and enjoy local cuisine at Sadaf, which is open for lunch and dinner. The helpful staff and local sightseeing get good marks from fellow travelers.

Languages

English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 215 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from noon - 2 PM
  • Express check-in available
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Up to 2 children (7 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (4521 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Fireplace in lobby
  • Television in common areas
  • Spa services

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • English
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and massages.

Dining

Sadaf - This restaurant specializes in local cuisine and serves lunch and dinner.
Cigar bar - This bar specializes in international cuisine.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of KZT 2600 per person (approximately)
  • Airport shuttle service is offered for an extra charge of KZT 5000 per person (one-way)

Children & extra beds

  • Rollaway beds are available for KZT 5000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

This property accepts credit cards and cash.

Also known as

Astana Hotel
Hotel Astana
King Astana
King Hotel Astana
King Hotel Astana Nur-Sultan
King Astana Nur-Sultan
Hotel King Hotel Astana Nur-Sultan
Nur-Sultan King Hotel Astana Hotel
Hotel King Hotel Astana
King Hotel Astana Nur-Sultan
King Astana Nur-Sultan
King Astana
Hotel King Hotel Astana Nur-Sultan
Nur-Sultan King Hotel Astana Hotel
Hotel King Hotel Astana
King Hotel Astana Nur-Sultan
King Astana Nur-Sultan
King Astana
Hotel King Hotel Astana Nur-Sultan
Nur-Sultan King Hotel Astana Hotel
Hotel King Hotel Astana
King Hotel Astana Hotel
King Hotel Astana Nur-Sultan
King Hotel Astana Hotel Nur-Sultan

Frequently asked questions

Does King Hotel Astana offer free cancellation for a full refund?
Yes, King Hotel Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at King Hotel Astana?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at King Hotel Astana?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at King Hotel Astana?
Yes, there's free self parking.
Is airport shuttle service offered by King Hotel Astana?
Yes, an airport shuttle is available. The charge is KZT 5000 per person one-way.
What are the check-in and check-out times at King Hotel Astana?
You can check in from noon - 2 PM. Check-out time is noon. Express check-in is available.
What is there to do at King Hotel Astana and nearby?
King Hotel Astana has spa services.
Are there restaurants at or near King Hotel Astana?
Yes, Sadaf offers local cuisine. Nearby restaurants include The Barley (4-min walk), Hot Spot Coffee (4-min walk), and Corso Coffee (8-min walk).
Does King Hotel Astana have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around King Hotel Astana like?
King Hotel Astana is in Baikonur District, a short 18-minute walk from Kenesary Khan Monument and 19 minutes' walk from President's Culture Centre. The local area is considered walkable as well as being good for sightseeing.

Overall score and ratings

7.8

Good

8.1/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.5/10

Property conditions & facilities

4/10 Fair

The staff at the reception is very slow and too relaxed ... I left my room early mornings and returned late in the evenings , which made me a very convenient guest who spent minimum units of electricity and water in the hotel . Despite that I found out on my 5th day of stay that my linen hadn’t been changed since I checked in !!!
Olga, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

A service at the reception was fine but a bit slow though. The cleanliness in the room is good.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice experience
The amenities and in particular the size of the room were quite impressive. The only critic would be to the hotel bar service, which was really slow and sloppy. Besides from it, I enjoyed a lot my stay.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone was very helpful and nice. The hotel had everything and came with breakfast and dinner! The staff was helpful and spoke well in English. Hotel has everything and more that we needed. It was a very pleasant stay.
3-night romance trip
Verified Expedia guest review

8/10 Very Good

3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nargis, 10-night business trip
Verified Hotels.com guest review

4/10 Fair

They were not aware of my check in so there was an obvious disconnect between Expedia and the hotel. I was charged by Expedia but not given a confirmation #. Expedia needs to improve upon this as I have booked a few times as different hotels and all I need is a confirmation number from Expedia to make it easier for all parties.
1-night trip
Verified Expedia guest review

6/10 Good

Aleks, 10-night trip
Verified Expedia guest review

4/10 Fair

No more!
We’ve been staying in King Hotel many times over past 4-5 years. Each year is down grade. They don’t update the rooms, lobby or furniture. Breakfast meat and other foods are heated and overheated many times. Bread was so dry you don’t need to toast it. No more.
Natalia, 7-night business trip
Verified Hotels.com guest review