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Hotel & Spa Etoile-sur-le-Lac, Magog

3 stars
1200, Principale WestMagogQCJ1X 2B8Canada, ‏800-491-6126
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Good3.9 / 5
Location
Great location
Service
Service is adequate
Value for money
Poor value for money
117See all 117 Hotels.com reviews
From 102 reviewsTripAdvisor Traveller Rating

Hotel & Spa Etoile-sur-le-Lac, Magog

Hotel Info: 866-539-8117

from $132
  • Superior Room, 1 Queen Bed Lake View
  • Comfort Room (Côté Rue)
  • Standard Room, Lake View
  • Superior Room, 2 Queen Beds, Lake View
  • Comfort Room Plus, Lake view

At a glance

Key facts

Hotel size

  • This hotel has 52 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 11 AM
Guests arriving outside regular check-in hours will find an envelope with check-in instructions in a wood box near the hotel’s main entrance. Guests can contact the office using the number on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Etoile-sur-le-Lac
  • Etoile-sur-le-Lac Magog
  • Hotel Etoile-sur-le-Lac
  • Hotel Etoile-sur-le-Lac Magog
  • Hotel & Spa Etoile-Sur-Le-Lac Magog, Quebec
  • Hotel And Spa Etoile-Sur-Le-Lac

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

This property does not have elevators.

Mandatory fees

Deposit: CAD 200 per stay (for stays between 1 January - 31 December)

Optional extras

Breakfast is offered for an extra charge of CAD 11 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
Things to do
  • Outdoor seasonal pool
  • Ski storage
  • Ski passes available
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Sauna
Working away
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 895
  • Conference space size (meters) - 83
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1957
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony or patio
  • Separate sitting area
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include Swedish massages, massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Ancrage - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Sauna
  • Spa tub
  • Bicycle rentals on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
  • Windsurfing nearby

Hotel & Spa Etoile-sur-le-Lac, Magog’s small print

Also known as

  • Etoile-sur-le-Lac
  • Etoile-sur-le-Lac Magog
  • Hotel Etoile-sur-le-Lac
  • Hotel Etoile-sur-le-Lac Magog
  • Hotel & Spa Etoile-Sur-Le-Lac Magog, Quebec
  • Hotel And Spa Etoile-Sur-Le-Lac

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

This property does not have elevators.

Mandatory fees

Deposit: CAD 200 per stay (for stays between 1 January - 31 December)

Optional extras

Breakfast is offered for an extra charge of CAD 11 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 117 reviews

Hotel & Spa Etoile-sur-le-Lac, Magog
Good3.0 / 5
Nice room but the bed was very uncomfortable. They need to invest in new beds.
2 night family trip
Hotel & Spa Etoile-sur-le-Lac, Magog
Outstanding5.0 / 5
snowy night by the fire.
Beautiful snowy night in a lovely room with a fireplace over looking the lake. Quaint little town a walk up the street. Worth the stay, we really enjoyed it
1 night romance trip
Hotel & Spa Etoile-sur-le-Lac, Magog
Fair2.0 / 5
Nothing for business
The computer in the lobby wasn't working for days. And the wifi is so weak that it is not useable.
2 night business trip
Hotel & Spa Etoile-sur-le-Lac, Magog
Outstanding5.0 / 5
European style location, Canadian comfort.
We stayed overnight only. We have should have planned to stay longer.
1 night trip with friends
Hotel & Spa Etoile-sur-le-Lac, Magog
Excellent4.0 / 5
Room with a wonderful view on the lake in Magog.
We where in magog overnight only. It was our 3rd stay at this hotel: very clean, friendly front desk clerks, close to "downtown" and numerous restaurants (Benito is top knotch!), beautiful view on Lake Memphremagog from our balcony. It will remain our hotel whenever we go to Magog. I recomend it highly. PS: we did not use any other services such as the spa or dining room.
1 night romance trip

See all reviews

Hotel & Spa Etoile-sur-le-Lac, Magog

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