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All properties in Xpu-Ha, Quintana Roo, Mexico
1 room, 2 adults

Barceló Maya Caribe - All Inclusive, Xpu-Ha

4-star4 stars
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750, Mexico

All-inclusive property with full-service spa, connected to the convention center, near Xpu-ha Beach
  • Free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Fabulous8.6
Service
Fantastic service
Food
Delicious food
Breakfast
Tasty breakfast
Room
Great room
423See all 423 Hotels.com reviews
From 6,047 reviews

TripAdvisor Traveller Rating

Barceló Maya Caribe - All Inclusive, Xpu-Ha

from $173
  • Superior Room (2 adults)
  • Superior Single Room
  • Superior Room (2 adults + 1 child)
  • Superior Room (2 adults + 2 children)
  • Superior Room (3 adults)
  • Superior Room (3 adults + 1 child)
  • Superior Room (4 adults)
  • Junior Suite Oceanfront Premium Level - 2 adults
  • Junior Suite Oceanfront Premium Level - 1 adult
  • Junior Suite Oceanfront Premium Level - 3 adults
  • Junior Suite Oceanfront Premium Level - 2 adults + 1 child
  • Junior Suite Oceanfront Premium Level - 2 adults + 2 children
  • Junior Suite Oceanfront Premium Level - 3 adults + 1 child
  • Junior Suite Oceanfront Premium Level 3 adults + 2 children
  • Junior Suite Swim Up Premium Level - 2 adults
  • Junior Suite Swim Up Premium Level - 1 adult
  • Junior Suite Swim Up Premium Level - 3 adults
  • Junior Suite Swim Up Premium Level - 4 adults
  • Suite Oceanfront Premium Level - 2 adults
  • Suite Oceanfront Premium Level - 3 adults
  • Suite Oceanfront Premium Level - 1 adult
  • Suite Oceanfront Premium Level - 2 adults + 1 child
  • Suite Oceanfront Premium Level - 2 adults + 2 children
  • Suite Oceanfront Premium Level - 3 adults + 1 child
  • Junior Suite, Oceanfront (Premium Level 4ad)

What’s around Barceló Maya Caribe - All Inclusive, Xpu-Ha

Landmarks

  • Xpu-ha Beach - 25 min walk
  • Dolphin Discovery - 37 min walk
  • Ecopark Kantun Chi - 6 min walk
  • Cenote Cristalino - 10 min walk
  • Bel Air Animal Park - 22 min walk
  • Chikinha Cenote - 26 min walk
  • Puerto Aventuras Marina - 35 min walk
  • CEDAM Museum - 36 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 66 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 96 min drive
  • Free self parking
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 414 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. An airport shuttle service (surcharge) is available on request. For more details, please contact the property using the information on the reservation confirmation after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • 5 restaurants
  • 4 bars/lounges
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
Things to do
  • Fitness classes on site
  • Basketball on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Ecotours nearby
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 12105
  • Conference space size (meters) - 1125
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1999
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size unspecified
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkeling
  • Windsurfing

Land activities
  • Climbing wall
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Surcharge for room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

U-Spa and U-Spa Kids has 25 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Caribe Buffet - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Capitan Morgan Grill - This restaurant serves brunch and lunch. A children's menu is available.

La Fuente - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required.

Barceló Maya Caribe - All Inclusive, Xpu-Ha’s small print

Also known as

  • Barcelo Caribe
  • Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
  • Barceló Maya Caribe All Inclusive Hotel
  • Barceló Maya Caribe All Inclusive Xpu-Ha
  • Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
  • Barceló Maya Caribe All Inclusive All-inclusive property
  • Barceló Maya Caribe Inclusive
  • Barcelo Caribe Maya
  • Barcelo Maya Caribe
  • Barcelo Maya Caribe All Inclusive Xpu-Ha
  • Barcelo Maya Caribe All Inclusive
  • Barcelo Maya Caribe Xpu-Ha
  • Caribe Barcelo
  • Barceló Maya Caribe All Inclusive
  • Barceló Maya Caribe Xpu-Ha

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Sanitation services: USD 2 per night

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 123 per vehicle (one-way)

WiFi is available in guestrooms for USD 12 per night (rates may vary)

WiFi is available in public areas for USD 12 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 423 reviews

Barceló Maya Caribe - All Inclusive, Xpu-Ha
Exceptional10.0
Pre-Wedding Visit
My fiance and I went down for a few days to check out the resort and make sure we wanted to have our wedding there. After seeing everything, we are definitely going to have it there! Great place and lots of things included with your stay.
, us1 night romance trip
Barceló Maya Caribe - All Inclusive, Xpu-Ha
Exceptional10.0
Awesome
First time in Mexico at an all inclusive resort. We would definitely go back to this one.
Brady, us7 night family trip
Barceló Maya Caribe - All Inclusive, Xpu-Ha
Good6.0
You're paying for the ambiance, really...
I stayed here for a few days as a wedding guest recently. The pros- resort itself is absolutely beautiful: white sand beaches, luscious palm trees abound, amazing pool options, prompt room service, cordial and friendly grounds and restaurant staff. The cons: Nothing "VIP" about my "Premium Level" check-in: the staff member was rude, abrupt, and was unable to accommodate us in the original part of the resort that I pre-paid for: a room with 2 double beds at the BARCELO CARIBE, which was the part of the resort most centrally located to the wedding guests I was with; instead, I was placed at BARCELO BEACH, much further away and less comfortable. My room smelled moldy, and had no vents in the bathroom. You can imagine what that smells like on a humid day. Washcloths needed to be requested, and the ones sent up were so worn down they gave me scratches (one even had a huge hole in it). Another big con was the quality of food and drinks at the buffets and bars- OK, at best. Even with a premium liquor bracelet, drinks were very watered down, and the bartenders were not able to make some basic cocktails (i.e. Dirty Martini's, Moscow Mules). On the days I tried to sleep in a tiny bit, it was impossible- housekeeping was so loud, you could hear them all throughout the halls, banging and dragging beds and furniture as early as 8:30 am. Barcelo Grand has a lot of work to do around ensuring guest comfort and quality of service. In all honesty, this is a 3-star resort at best.
Caroline, us3 night trip with friends

See all reviews

Barceló Maya Caribe - All Inclusive, Xpu-Ha

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