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All properties in Xpu-Ha, Quintana Roo, Mexico
1 room, 2 adults

Barceló Maya Caribe - All Inclusive

4-star4 stars
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750, Mexico

All-inclusive property with full-service spa, connected to the convention center, near Ecopark Kantun Chi
  • Free buffet breakfast, free WiFi in lobby, and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • This is definitely a Covid environment but they did an incredible job and you can tell on…Feb 8, 2021
  • The resort grounds were beautiful but the furniture is outdated in Barcelo Maya…Dec 31, 2020

Barceló Maya Caribe - All Inclusive

from $186
  • Suite (Swim Up Premium Level)
  • Suite (Ocean Front Premium Level)
  • Junior Suite (Ocean Front Premium level)
  • Junior Suite (Ocean Front Premium level)
  • Superior Room

What’s around Barceló Maya Caribe - All Inclusive

Landmarks

  • On a private beach
  • Xpu-ha Beach - 23 min walk
  • Ecopark Kantun Chi - 6 min walk
  • Cenote Cristalino - 10 min walk
  • Puerto Aventuras Golf Club - 34 min walk
  • Puerto Aventuras Marina - 42 min walk
  • Akumal Beach - 9.5 mi / 15.4 km
  • Half Moon Bay - 10.6 mi / 17 km

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 414 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-6:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. An airport shuttle service (surcharge) is available on request.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free covered onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 5 restaurants
  • 4 bars/lounges
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
Things to do
  • Fitness classes on site
  • Basketball on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Ecotours nearby
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 12105
  • Conference space size (meters) - 1125
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1999
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Closed-captioned TV
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Scuba-diving lessons
  • Snorkeling
  • Windsurfing

Land activities
  • Climbing wall
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Surcharge for room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

U-Spa and U-Spa Kids has 25 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Caribe Buffet - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Capitan Morgan Grill - This restaurant serves brunch and lunch. A children's menu is available.

La Fuente - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site
  • Water park access (surcharge)

Nearby

  • Ecotours nearby
  • Golfing nearby

Barceló Maya Caribe - All Inclusive’s small print

Also known as

  • Barcelo Caribe
  • Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
  • Barceló Maya Caribe All Inclusive Hotel
  • Barceló Maya Caribe All Inclusive Xpu-Ha
  • Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
  • Barceló Maya Caribe All Inclusive All-inclusive property
  • Barceló Maya Caribe Inclusive
  • Barceló Maya Caribe - All Inclusive Xpu-Ha
  • Barceló Maya Caribe - All Inclusive All-inclusive property
  • Barcelo Caribe Maya
  • Barcelo Maya Caribe
  • Barcelo Maya Caribe All Inclusive Xpu-Ha
  • Barcelo Maya Caribe All Inclusive
  • Barcelo Maya Caribe Xpu-Ha
  • Caribe Barcelo
  • Barceló Maya Caribe All Inclusive
  • Barceló Maya Caribe Xpu-Ha

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Sanitation services: USD 1.5 per night

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 123 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Barceló Maya Caribe - All Inclusive

  • Does Barceló Maya Caribe - All Inclusive offer free cancellation for a full refund?
    Yes, Barceló Maya Caribe - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Barceló Maya Caribe - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Barceló Maya Caribe - All Inclusive?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Barceló Maya Caribe - All Inclusive?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Barceló Maya Caribe - All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Barceló Maya Caribe - All Inclusive?
    You can check in from 3 PM - 6:00 PM. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near Barceló Maya Caribe - All Inclusive?
    Yes, there are 5 onsite restaurants, featuring Spanish cuisine. Nearby restaurants include Le Bistrot Chez Dede & Lalo (2.2 mi), Paparazzi (2.2 mi), and Dolce Vita (2.3 mi).
  • Is airport shuttle service offered by Barceló Maya Caribe - All Inclusive?
    Yes, an airport shuttle is available. The charge is USD 123 per vehicle one-way.
  • What is there to do at Barceló Maya Caribe - All Inclusive and nearby?
    Have fun with onsite activities like kayaking, windsurfing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics , basketball, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Barceló Maya Caribe - All Inclusive also has 4 bars, a nightclub, and a private beach, as well as a water park, a sauna, and a steam room.

Recent reviews

Fabulous 8.6 From 666 reviews

Exceptional 10.0
Absolutely beautiful and well care property ,,we will go back for sure ,, 5 state on all categories ⭐️⭐️⭐️⭐️⭐️
Narges, us5 night romance trip
Exceptional 10.0
The staff is the best, the service is fantastic and the grounds are impeccable.
us8 night family trip
Very Good 8.0
Note: this is actually a review for Barcelo Maya Palace as Caribe was closed at the time and we were moved. Also this review is based on stays at other all inclusives at the same price point. Pros: -Majority of staff is helpful and friendly -The hotel is is beautiful -The pools and kids water park are well-maintained -The rooms are very clean and have really nice bathrooms -The 3 restaurants (not buffets) have excellent food -There are quite a few activities for both adults and kids Cons: -The buffet was very repetitive, minimal variation from day to day and the food was mediocre (a lot of it was dry and bland). The deserts were the worst, especially the dry inedible cakes (coming from a cake business owner) -Nearly all amenities besides the pool cost extra (the bowling alley, water park, surf ride, dolphins...etc). At Riu nearly all amenities were included -The hours and cost of these amenities is a guessing game, they do not give you any information upon check-in, so you have to walk all the way there and ask -The rooms were very hot and the thermostat is programed not to go below 68 F -Beds not very comfortable I would stay here again if these issues were addressed. If not I would pay a bit extra for Xacaret and be able to use all of their parks and amenities.
us6 night family trip
Very Good 8.0
Note: this is actually a review for Barcelo Maya Palace as Caribe was closed at the time and we were moved. Also this review is based on stays at other all inclusives at the same price point. Pros: -Majority of staff is helpful and friendly -The hotel is is beautiful -The pools and kids water park are well-maintained -The rooms are very clean and have really nice bathrooms -The 3 restaurants (not buffets) have excellent food -There are quite a few activities for both adults and kids Cons: -The buffet was very repetitive, minimal variation from day to day and the food was mediocre (a lot of it was dry and bland). The deserts were the worst, especially the dry inedible cakes (coming from a cake business owner) -Nearly all amenities besides the pool cost extra (the bowling alley, water park, surf ride, dolphins...etc). At Riu nearly all amenities were included -The hours and cost of these amenities is a guessing game, they do not give you any information upon check-in, so you have to walk all the way there and ask -The rooms were very hot and the thermostat is programed not to go below 68 F -Beds not very comfortable I would stay here again if these issues were addressed. If not I would pay a bit extra for Xacaret and be able to use all of their parks and amenities.
us6 night family trip
Exceptional 10.0
The Barcelo resort never disappoints!! I love the precautions they’re taking during this pandemic. Most things are closed still but it’s even more relaxing in my opinion since it’s more quiet.
us3 night romance trip
Exceptional 10.0
Amazing love this place so nice and clean I would love to come again soon
Lidia, us9 night trip
Poor 2.0
Was not able to stay here
We was not able to stay in Barcelo Maya Caribe, because they moved us to different place. It was downgrade compare with options we originally booked.
Yuriy, us3 night trip with friends
Exceptional 10.0
Everything in this property he was very clean and spacious the food was great the service was good but there’s only one thing that I didn’t like don’t stay on the first floor because one night I couldn’t sleep at all groups of younger people were passing by laughing and talking loud thank you couldn’t get any sleep other than that everything was superb
Maria, us7 night romance trip
Exceptional 10.0
I liked everything about the property, it's new very clean and very nice. I really enjoyed adults only part :) Restaurants were very nice and food was delicious.
Angelina, us10 night romance trip
Exceptional 10.0
No matter which of the Barcelo resorts you book, you will be put in either the adults only or the family friendly one. Which are both amazing. The others are closed, they are operating at a much lower occupation as before, only a few restaurants are open but service and energy are all so wonderful. Loved the jacuzzy in our room.
us1 night trip

Barceló Maya Caribe - All Inclusive