All hotels in Santiago, Chile
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Murano Suites, Santiago

3 stars3 stars
Los Militares 4717SantiagoRegion MetropolitanaChile, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.2 / 5
Room
Room is all right
Location
Great location
13See all 13 Hotels.com reviews
From 6 reviewsTripAdvisor Traveller Rating

Murano Suites, Santiago

Hotel Info: 866-539-8117

from $70
  • Standard Apartment (Double)
  • Single Room
  • Standard Apartment (Twin)

At a glance

Key facts

Hotel size

  • This hotel has 3 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 3 PM-11 AM
  • Check-out time is noon
Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and key retrieval information. Please contact the office using the information on the reservation confirmation received after booking.
The staff of the property may not be on site, so guests who need assistance should contact them using the contact details on the booking confirmation.

Other information

  • Smoke-free property
  • No alcohol served onsite
  • Caters to adults only

In the hotel

Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
  • Sauna
  • Golfing nearby
Services
  • Front desk (limited hours)
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Terrace

In the room

Home comforts
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed size twin
  • Pillowtop mattress
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • In-room safe

Recent reviews

Excellent 4.2 /5 from 13 reviews

Murano Suites, Santiago
Good3.0 / 5
Average, do not expect customer service
Over the phone service extremely poor. This is not a hotel, but a rent-apartment. Thus, there is no service at the reception whatsoever, not even to guide you.
2 night family trip
Murano Suites, Santiago
Excellent4.0 / 5
Great experience
It is not a hotel, but rather a furnished apartment, so there is no "front desk service". There is always someone in the entrance of the apartment building, but they only speak Spanish (no English) which wasn't a problem since you only have to pick up your keys from them. The owner was very nice. I realized that I did not bring the correct outlet adapter so none of my chargers worked. I emailed her about it, and she immediately emailed me back telling me where to get one within walking distance. The apartment is cleaned weekdays, and the place always seemed very clean. I only have 2 complaints: the shower was very unpredictable (I would randomly just get a few seconds of really hot or really cold water) and you can hear a ton of stuff from the other apartments. Both issues were very manageable. Tip- I noticed the shower was only weird in the evening, not the morning (6 am). And if you're a very light sleeper, I would recommend earplugs. Also, Parque Arauco is a must-see. There is a very pretty garden, a shopping mall, and some awesome restaurants. Overall, I very good experience, especially for the price.
Business trip
Murano Suites, Santiago
Excellent4.0 / 5
Apartment in Santiago
I very much like staying in an Apartment over a Hotel for trips over two weeks. nomaids on the weekends is nice. But beware no laundry of meal service in available in the building.
Business trip
Murano Suites, Santiago
Good3.0 / 5
Be aware. This is not a hotel but rather an apartment building where the room you are staying in is actually a small furnished apartment. Can't beat the price, just don't expect the ease and resources of a hotel. If you don't speak Spanish, no one is there to help figure out anything. The room is nice, has a full kitchen.
Business trip

See all reviews

Murano Suites, Santiago

Is the description of this hotel not correct? Tell us