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The Marble Arch by Montcalm, London

5 stars
31 Great Cumberland PlaceLondonEnglandW1H 7TAUnited Kingdom, ‏800-491-6126
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Good3.9 / 5
Location
Great location
Service
Fantastic service
Room
Room is not nice
Comfort
Uncomfortable
119See all 119 Hotels.com reviews
From 398 reviewsTripAdvisor Traveller Rating

The Marble Arch by Montcalm, London

Hotel Info: 866-539-8117

from $209
  • Club Double Room
  • Deluxe Triple Room
  • Deluxe Single Room
  • Deluxe Double Room

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Marble Arch Montcalm
  • Marble Arch Montcalm Hotel
  • Marble Arch Montcalm London
  • Montcalm Marble Arch
  • The Marble Arch By Montcalm Hotel London

Policies

The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance. For more details, please contact the office using the information on the reservation confirmation received after booking.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Breakfast is offered for an extra charge of GBP 19.95 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
Things to do
  • Full-service spa
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

The Marble Arch by Montcalm, London’s small print

Also known as

  • Marble Arch Montcalm
  • Marble Arch Montcalm Hotel
  • Marble Arch Montcalm London
  • Montcalm Marble Arch
  • The Marble Arch By Montcalm Hotel London

Policies

The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance. For more details, please contact the office using the information on the reservation confirmation received after booking.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Breakfast is offered for an extra charge of GBP 19.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 119 reviews

The Marble Arch by Montcalm, London
Outstanding5.0 / 5
We'll run property in a great neighborhood
Staff was really friendly. Took great care of our request. Will stay again
3 night romance trip
The Marble Arch by Montcalm, London
Poor1.0 / 5
Totally misrated
This hotel has no business being qualifies as 5 stars- it is badly appointed, with tiny rooms many of which are in the basement or even below, the staff hardly speaks any English and there is no service to speak of... The furniture is outdated and not well kept. We were looking for a 5 star property that is not a huge hotel but this was a really bad choice
3 night trip
The Marble Arch by Montcalm, London
Outstanding5.0 / 5
excellently presented hotel. centre of town
a discreet looking hotel from the outside. with a fantastic 5 star quality inside
1 night business trip
The Marble Arch by Montcalm, London
Outstanding5.0 / 5
Was upgraded on arrival to the Montcalm across the road so review is based on this, was a very welcome upgrade and excellent service. Good value for the location.
1 night business trip
The Marble Arch by Montcalm, London
Good3.0 / 5
Not a 5 star hotel - and not the Montcalm hotel
This hotel is NOT the Montcalm in Marble Arch, which is just 100 meters away. This is the Marble Arch BY Montcalm, which not the same quality hotel at all. Same group though so the choice of names might have been intentional - you decide. The porter told me many customers make the mistake. Some hotels found out that putting a kettle and instant cafe in a room qualifies for a 5 star rating. The room was quite small, in half basement, down from the breakfast room, clean and quiet though. Staff was friendly... But I won't be back.
2 night business trip

See all reviews

The Marble Arch by Montcalm, London

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