Citrus Hotel Cheltenham by Compass Hospitality, Cheltenham: Info, Photos, Reviews

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Family Room | Private kitchenette | Electric kettle

Daily cooked-to-order breakfast for a fee

Family Room | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Family Room | In-room safe, desk, blackout curtains, iron/ironing board

Overview
Rooms
Location
Amenities
Policies

3-star hotel with bar/lounge, near Cheltenham Town Hall

7.8/10 Good

673 verified Hotels.com guest reviews

Property highlights

Pet-friendly

Parking available

Free WiFi

Bar

Laundry facilities

24/7 front desk

Wellington Street, Cheltenham, England, GL50 1XZ

Main amenities

Daily housekeeping
Breakfast available
Self parking
Bar/lounge
Room service
2 meeting rooms
24-hour front desk
Coffee/tea in a common area
Front desk safe
Snack bar/deli
Laundry service
Self-serve laundry

For families

Private bathroom
Television
Daily housekeeping
Laundry facilities
Blackout curtains
Lift

Room options

About this area

What's nearby

Heart of Cheltenham
Cotswolds - 42 min walk
Cheltenham Racecourse - 5 min drive
Sudeley Castle - 15 min drive
Gloucester Cathedral - 13 min drive
Gloucester Quays - 15 min drive

Getting around

Birmingham Airport (BHX) - 60 min drive
Gloucester Station - 12 min drive
Ashchurch for Tewkesbury Station - 14 min drive
Cheltenham Spa Station - 27 min walk

Restaurants

Moon Under Water - 2 min walk
German Doner Kebab - Cheltenham - 3 min walk
Restoration Inn - 4 min walk
Black Gold Cafe - 3 min walk
The Coffee Dispensary - 6 min walk

About this property

Citrus Hotel Cheltenham by Compass Hospitality

Citrus Hotel Cheltenham by Compass Hospitality puts you a short five-minute drive from Cotswolds. You can unwind with a drink at the bar/lounge, and cooked-to-order breakfast is available daily. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Hand sanitiser provided

This information is provided by our partners.

At a glance

Hotel size

59 rooms
Arranged over 4 floors

Arriving/Leaving

Check-in time from 3:00 PM until anytime
Express check-out available
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

No cots (infant beds)

Pets

Pets allowed (dogs only, 2 per room)*
Service animals welcome
Restrictions apply*
Food and water bowls available

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

On-site self-parking (GBP 8 per day)
On-site extended parking (GBP 8 per day)
On-site parking is limited
Height restrictions apply for on-site parking
Free off-site parking nearby

Other information

Designated smoking areas

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli

What to do

Golfing nearby

Working away

2 meeting rooms

Services

24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff

Facilities

Built in 1960
Safe-deposit box at front desk

Accessibility

Wheelchair-accessible
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord

Room amenities

Be entertained

49-inch flat-screen TV

Home comfort

Electric kettle
Iron/ironing board (on request)

Sleep well

Blackout curtains
Bed sheets provided

Freshen up

Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Phone

Daily housekeeping
In-room safe

Special features

Dining

Lobby Bar – On-site lobby lounge.

Fees & policies

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately GBP 3 to 5 for adults and GBP 3 to 5 for children

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per pet, per night

Parking

Self-parking costs GBP 8 per day
Extended parking costs GBP 8 per day
Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts major credit cards. Cash is not accepted.

Also known as

Big Sleep Cheltenham

Big Sleep Hotel

Big Sleep Hotel Cheltenham

Big Sleep Hotel Cheltenham Compass Hospitality

Citrus Hotel Cheltenham Compass Hospitality

Big Sleep Cheltenham Compass Hospitality

Big Sleep Compass Hospitality

Citrus Cheltenham Compass Hospitality

Citrus Hotel Cheltenham by Compass Hospitality Hotel

Citrus Hotel Cheltenham by Compass Hospitality Cheltenham

Citrus Hotel Cheltenham by Compass Hospitality Hotel Cheltenham

Frequently asked questions

Does Citrus Hotel Cheltenham by Compass Hospitality offer free cancellation for a full refund?

Yes, Citrus Hotel Cheltenham by Compass Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Citrus Hotel Cheltenham by Compass Hospitality?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Are pets allowed at Citrus Hotel Cheltenham by Compass Hospitality?

Yes, dogs are welcome, with a limit of 2 per room. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Citrus Hotel Cheltenham by Compass Hospitality?

Yes. Self-parking costs GBP 8 per day. Extended parking costs GBP 8 per day. Parking spaces may be limited.

What are the check-in and check-out times at Citrus Hotel Cheltenham by Compass Hospitality?

You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at Citrus Hotel Cheltenham by Compass Hospitality and nearby?

Recommended spots to visit include Cheltenham Town Hall (4-min walk) and Everyman Theatre (7-min walk), along with Cheltenham General Hospital (11-min walk) and Cheltenham Art Gallery and Museum (15-min walk).

What's the area around Citrus Hotel Cheltenham by Compass Hospitality like?

Citrus Hotel Cheltenham by Compass Hospitality is in the heart of Cheltenham, a short 4-minute walk from Cheltenham Town Hall and 7 minutes' walk from The Promenade. Travellers say that the area is central and good for shopping.

7.8

Good

7.8/10

Cleanliness

8.3/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness