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1 room, 2 adults

Mercure Hotel Chateau Berlin am Kurfürstendamm, Berlin

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Knesebeckstr. 38-49, Berlin, BE, 10719, Germany

Upscale hotel, steps from Kurfürstendamm
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.8
Location
Great location
Room
Great room
Vibe
Vibe is not too good
WiFi
Complaints about WiFi
94See all 94 Hotels.com reviews
From 602 reviews

TripAdvisor Traveller Rating

Mercure Hotel Chateau Berlin am Kurfürstendamm, Berlin

from $64
  • Privilege, Room, Balcony
  • Standard Room
  • Superior Room

What’s around Mercure Hotel Chateau Berlin am Kurfürstendamm, Berlin

Landmarks

  • In Charlottenburg-Wilmersdorf
  • Kurfürstendamm - 1 min walk
  • Kaiser Wilhelm Memorial Church - 13 min walk
  • Berlin Zoological Garden - 18 min walk
  • Victory Column - 36 min walk
  • Schloss Charlottenburg - 44 min walk
  • Theatre of the West - 11 min walk
  • Europa Center - 16 min walk

Getting around

  • Berlin (TXL-Tegel) - 10 min drive
  • Berlin (SXF-Schoenefeld) - 24 min drive
  • Berlin Zoological Garten Station - 15 min walk
  • Berlin-Charlottenburg Station - 20 min walk
  • Potsdamer Platz Station - 6 min drive
  • Uhlandstrasse U-Bahn - 4 min walk
  • Savignyplatz S-Bahn - 8 min walk
  • Kurfurstendamm U-Bahn - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Room service
Things to do
  • Bicycle rentals nearby
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
Languages Spoken
  • English
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Freshen up
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe
  • Connecting/adjoining rooms available

Mercure Hotel Chateau Berlin am Kurfürstendamm, Berlin’s small print

Also known as

  • Mercure Chateau am Kurfürstendamm
  • Mercure Chateau Berlin am Kurfürstendamm
  • Mercure Hotel Chateau am Kurfürstendamm
  • Mercure Hotel Chateau Berlin
  • Mercure Hotel Chateau Berlin am Kurfürstendamm

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Parking is available nearby and costs EUR 14 per 24 hours

Rollaway beds are available for EUR 30.0 per night

Buffet breakfast is offered for an extra charge of EUR 12 for adults and EUR 0 for children (approximately)

Cribs/Infant beds are available for EUR 30.0 per night

Pets are allowed for an extra charge of EUR 8 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.8 From 94 reviews

Poor 2.0
A one star st best
The hotel was dirty. The staff was rude and not helpful at all. The room smelled like urine. The bathroom tub was full of mold. It's a unfortunate bc the same hotel in Paris was wonderful. Location was good but that was the only thing positive. We left a day before bc we couldn't stand it. Very unwelcoming.
susana, us2 night family trip
Exceptional 10.0
Would recommend for a visit to Berlin!
Our room was very roomy which was great for 4 people and our luggage. Air conditioning in the room was so nice! Conveniently located to shopping and restaurants and close to Hop On Hop Off bus tour stop. Parking next door at the Lidl was convenient and reasonably priced. Front desk staff was friendly and helpful. The bed was comfortable, but the sleeper sofa was only okay in terms of comfort.
Barbra, us2 night family trip
Good 6.0
CHEATED
I booked a 4☆ hotel as a special treat,, and it wasn't cheap. This hotel is not 4☆by any standard I recognise. Apart from the room and a breakfast room, there were no other facilities, not even a mini bar. This was a bed and breakfast hotel, nothing more, and you should not have advertised it as anything else. Quite frankly, this was fraud. I have a Mercure hotel close to where I live and expected something similar. You should be ashamed of yourselves.
Janet, gbOther trip
Exceptional 10.0
Comfortable room and lovely helpful staff
Staff very helpful. Room comfortable. I wish we would have known before our last day that there is a bus stop just around the corner to the Zoo station, it would have saved our legs!
Jacqueline, gbRomance trip
Good 6.0
More a leisure than a business hotel
The hotel is in a good spot, the room / bathroom had a good size. Unfortunately, the WIFI was not working all the time throughout the hotel which is annoying when you are there for work. The service was very good, the staff friendly and the location is great for shopping / sight seeing and is well connected.
Werner, gbBusiness trip

Mercure Hotel Chateau Berlin am Kurfürstendamm, Berlin

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