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Puerto Natura Hotel and Spa, Valparaiso

3 stars
Héctor Calvo Jofre 850, Cerro BellavistaValparaisoValparaiso234000Chile, ‏800-491-6126
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Excellent4.2 / 5
  • We stayed here prior to a cruise and found the hotel to be a delightful surprise.…Mar 29, 2016
  • The owners are extremely nice and were helpful during our stay. Would recommend to stay…Mar 16, 2016
15See all 15 Hotels.com reviews
From 81 reviewsTripAdvisor Traveller Rating

Puerto Natura Hotel and Spa, Valparaiso

Hotel Info: 866-539-8117

from $60
  • Double Room, Private Bathroom
  • Standard Room, 2 Single Beds, Shared Bathroom
  • Standard Room, 2 Single Beds, Shared Bathroom
  • Standard Room, 2 Single Beds, Private Bathroom
  • Double Room, Private Bathroom
  • Superior Double Room, Private Bathroom
  • Superior Double Room, Private Bathroom
  • Double Room, Private Bathroom

At a glance

Key facts

Hotel size

  • This hotel has 8 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-2 AM
  • Check-out time is noon
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station pickup *

  • Cruise terminal shuttle *

Parking

  • Free self parking (limited)

  • Free nearby parking

Offsite

  • Area shuttle within 100 km *

  • Beach shuttle *

  • Shopping center shuttle *

  • Casino shuttle *

  • Theme park shuttle *

Other information

  • Smoke-free property

Also known as

  • Puerto Natura
  • Puerto Natura Hotel
  • Puerto Natura Hotel Valparaiso
  • Puerto Natura Valparaiso

Policies

Only registered guests are allowed in the guestrooms.

Children under 9 years old are not allowed in the swimming pool without adult supervision.

Children under 7 years old are not allowed in the spa without adult supervision.

This property does not have elevators.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Airport shuttle service is offered for an extra charge of USD 140 per vehicle (one way)

Cruise ship terminal shuttle and train station pick-up service is offered for an extra charge

Area shuttle service to the beach, casino, shopping center, and theme park is offered for an extra charge

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
  • Barbecue grills
Things to do
  • Beach shuttle (surcharge)
  • Outdoor seasonal pool
  • Pool sun loungers
  • Full-service spa
  • Spa treatment room(s)
  • Yoga classes/instruction on site
  • Steam room
  • Sauna
Working away
  • Conference space size (feet) - 398
  • Conference space size (meters) - 37
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 3
  • Year Built 1935
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Library

In the room

Home comforts
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Things to enjoy
  • Yard
  • Individually decorated
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer (on request)
Stay connected
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath and a sauna.

Children under 7 years old are not allowed in the spa without adult supervision.

Puerto Natura Hotel and Spa, Valparaiso’s small print

Also known as

  • Puerto Natura
  • Puerto Natura Hotel
  • Puerto Natura Hotel Valparaiso
  • Puerto Natura Valparaiso

Policies

Only registered guests are allowed in the guestrooms.

Children under 9 years old are not allowed in the swimming pool without adult supervision.

Children under 7 years old are not allowed in the spa without adult supervision.

This property does not have elevators.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Airport shuttle service is offered for an extra charge of USD 140 per vehicle (one way)

Cruise ship terminal shuttle and train station pick-up service is offered for an extra charge

Area shuttle service to the beach, casino, shopping center, and theme park is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 15 reviews

Puerto Natura Hotel and Spa, Valparaiso
Outstanding5.0 / 5
Quaint B&B. Friendly owner
Stayed one night. Friendly and helpful owner. Nice room with a veranda off it that allowed us a place to read. One museum in the area and a couple of cafés. It was a long way down into town and back. Excellent breakfast. Wifi did not work.
1 night romance trip
Puerto Natura Hotel and Spa, Valparaiso
Good3.0 / 5
Doable for one night
Moderate accommodations, host and staff are very friendly and helpful. Water took a long, long time to get warm so skipped a shower.
1 night trip
Puerto Natura Hotel and Spa, Valparaiso
Excellent4.0 / 5
Charming b&b in a pleasant Valparaiso cerro.
Beatiful bed and breakfast. Nice patio and garden. Nice location near La Sebastiana. Very warm staff. It's up a steep hill, so you habe to love walking.
3 night romance trip
Puerto Natura Hotel and Spa, Valparaiso
Outstanding5.0 / 5
Great place to stay
This was a great hotel. We were treated great by the staff. The room was big with a great view. We received advance breakfast menus to order what we liked-very tasty and plenty full. We had great massages at their spa- not to be missed. We were able to walk down to the center and take inexpensive shared taxis back up the hill. We would definitely return.
1 night trip
Puerto Natura Hotel and Spa, Valparaiso
Fair2.0 / 5
Misleading title-not a hotel
We were amazed when we arrived at this 'hotel'. It is a bed and breakfast with very limited facilities. The picture on the website is very misleading as the bath in our bathroom was so grubby you wouldn't have dreamt of lying in it. Value for money is very poor and they tripled their prices on New Year's Eve when other hotels were raising theirs by 40%. We could not recommend this accommodation to anybody.
Family trip

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Puerto Natura Hotel and Spa, Valparaiso

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