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1 room, 2 adults
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Quality Inn & Suites, Chattanooga

2.5 stars2.5 stars
6700 Ringgold RdSuite A, ChattanoogaTN37412United States of America, 855-239-9223
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Good3.6 / 5
Room
Room is all right
Location
Great location
Breakfast
Tasty breakfast
Comfort
Rather comfortable
433See all 433 Hotels.com reviews
From 191 reviewsTripAdvisor Traveller Rating

Quality Inn & Suites, Chattanooga

Hotel Info: 855-239-9223

from $65
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Smoking
  • Suite, 1 King Bed with Sofabed, Non Smoking
  • Standard Room, 1 King Bed, Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking
  • Suite, 1 King Bed with Sofabed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 119 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • Comfort Chattanooga East Ridge
  • Comfort Inn Chattanooga East Ridge
  • Comfort Inn Chattanooga Hotel
  • Quality Inn Chattanooga
  • Comfort Hotel Chattanooga
  • Chattanooga Comfort Inn
  • Quality Chattanooga
  • Quality Inn Suites

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 20 per pet, per stay

In the hotel

Food and drink
  • Free full breakfast daily
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
Working away
  • Business center
  • Conference space size (feet) - 1818
  • Conference space size (meters) - 169
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator/lift
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Quality Inn & Suites, Chattanooga’s small print

Also known as

  • Comfort Chattanooga East Ridge
  • Comfort Inn Chattanooga East Ridge
  • Comfort Inn Chattanooga Hotel
  • Quality Inn Chattanooga
  • Comfort Hotel Chattanooga
  • Chattanooga Comfort Inn
  • Quality Chattanooga
  • Quality Inn Suites

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 20 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 433 reviews

Quality Inn & Suites, Chattanooga
Poor1.0 / 5
Awful Customer Service after dog feces
Out of two rooms, one of us had a good uneventful experience, yet our friends were wheezing and sneezing all night because it was very dusty (they even had to clean some, as the dust was visible in desks and nightstands). In the morning we saw dry dog feces on the floor under the desk. That stinks, but it can happen to anyone, as cleaning personal is only human. We went to the check-out desk to complain, without even knowing what to expect. After a long wait, the Assistant Manager came and answered "weren't you told the first floor is the one where pets are allowed?". 1- No, we weren't told, and we would've asked for different floor if they had, specially because there were kids in our party (hotel was empty). 2- How's that relevant? Feces is unacceptable. She explained that a partial refund wasn't possible because we used a third party, but she could instead do it through Hotels.com provided we called them and then they contacted Quality Inn. We did so as soon as we left. After having two different representatives contact Quality Inn, they refused to approve any kind of refunds. After having slept the night, I didn't really expect much. A 20-30% refund on that specific room would've probably been fair to put this experience on the same price range of Motel 6 across the street, but even an apologetic attitude and an HONEST solution would've probably been enough. Apparently she never meant to honor it and just wanted to get rid of us.. and she sure DID!
1 night family trip
Quality Inn & Suites, Chattanooga
Fair2.0 / 5
Get what you pay for
We had to switch rooms due to fact that the door did not lock. You did not need the key to unlock it. The tv never worked. There was still an used towel left from previous guest. The only good thing were the employees. They were friendly.
2 night family trip
Quality Inn & Suites, Chattanooga
Poor1.0 / 5
Worst Hotel Stay Ever!
We we're guests for the first and last time at this hotel! The front desk clerk Jade and the manager Heather were rude and unaccomadating! The television in the bedroom did not work and we were given a late checkout and a discount off our price by the manager Heather to apologize for the inconvenience. Not to mention the one and a half hour headache we endured by Jade while trying to check in my friends who came the following day. Heather promised us $30 of our stay for that inconvenience. Well the following morning before checkout Jade called to remind of us their 11am checkout time, after telling her we were promised a later one she said she had to call to verify (as if we were lying). Well she calls back and says we can stay until 1p but if we're not out by 1:05p she's going to charge me for a longer stay (unheard-of)! In the meantime from 10:45a until 12:57p someone kept walking into the room unannounced and without knocking on the door THREE TIMES,while my teenager daughter was getting dressed near the sofabed! The city was great and the breakfast area ladies were absolutely wonderful but Jade and Heather ruined our stay! I would recommend staying somewhere else if you want privacy and to feel that you're welcome when you're visiting Chattanooga.
2 night family trip
Quality Inn & Suites, Chattanooga
Excellent4.0 / 5
Front Desk staffing.... Where are they?
Nobody at front desk when I went to check-in. Two people in front of me also, waited about 15 minutes for someone to show up. Have stayed here previously and found the rooms comfortable and passable for the price. Depending on room finding outlets can be a problem, only one in this room, on lamp at desk. Had to charge my other device in bathroom. If you stay more than one night it's a good bet your key won't work the second day (never has for me). Had to wait at front desk again to get my key fixed and nobody was there this time either. Waited about ten minutes for someone to show up.
2 night family trip
Quality Inn & Suites, Chattanooga
Poor1.0 / 5
The elevator was broken and when asked if we could switch rooms the very rude front desk clerk told me that they were all full. I reported it as broken and she said, I know. When I went to check out an hour after we checked in, and being told I couldn't get a refund because of how I booked the room a different, much nicer girl offered me 3 different rooms so they weren't all booked. I left anyway and had to pay $200 for the rooms since I booked thru hotels.com. I will never stay at a quality inn again. It was unclean, the door beside my 2nd floor room locked you out, even with a room key. It was a very poor experience.
2 night family trip

See all reviews

Quality Inn & Suites, Chattanooga

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