All hotels in Port Douglas, Queensland, Australia
1 room, 2 adults
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Pool Port Douglas, Port Douglas

4.5 stars4.5 stars
19-37 St Crispins AvenuePort DouglasQLD4877Australia, 800-491-6126
Excellent4.1 / 5
Pool
Great pool
Vibe
Awesome vibe
Service
Fantastic service
Location
Great location
32See all 32 Hotels.com reviews
From 282 reviewsTripAdvisor Traveller Rating

Pool Port Douglas, Port Douglas

Hotel Info: 866-539-8117

  • 2 Bedroom Swim-up Pool View
  • One Bedroom Sunset Apartment
  • Superior Apartment, 3 Bedrooms, Mountain View, Ground Floor
  • 2 Bedroom Grande Sunset
  • 2 Bedroom Swim-up Mountain View
  • 3 Bedroom Swim-up Pool View
  • 3 Bedroom Sunset Pool View
  • 2 Bedroom Sunset Mountain View
  • 2 Bedroom Sunset Pool View
  • 2 Bedroom Grande Swim-up
  • Three Bedroom Uber Plunge Pool

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-5 PM
  • Check-out time is 10 AM
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Offsite

  • Area shuttle within 5 km *

  • Shopping center shuttle *

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Pool Apartment Port Douglas
  • Pool Port Douglas
  • Port Douglas Pool
  • Pool Hotel Port Douglas
  • Pool Resort Port Douglas Hotel Port Douglas

Policies

Children under 12 years old are not allowed in the swimming pool without adult supervision.

This property does not have elevators.

Parking height restrictions apply.

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge of AUD 50

Rollaway beds are available for AUD 35.00 per night

Cribs/Infant beds are available for AUD 10 per night

Airport shuttle service is offered for an extra charge of AUD 40 per person (one way)

Airport shuttle service for children between the ages of 2 and 11 costs AUD 15

Area shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Barbecue grills
Things to do
  • Outdoor pool
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 5
  • Year Built 2007
  • Safe-deposit box at front desk
  • Garden

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Things to enjoy
  • Separate living room
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 80-cm LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Weekly housekeeping provided
  • Access via exterior corridors

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Pool Port Douglas, Port Douglas’s small print

Also known as

  • Pool Apartment Port Douglas
  • Pool Port Douglas
  • Port Douglas Pool
  • Pool Hotel Port Douglas
  • Pool Resort Port Douglas Hotel Port Douglas

Policies

Children under 12 years old are not allowed in the swimming pool without adult supervision.

This property does not have elevators.

Parking height restrictions apply.

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge of AUD 50

Rollaway beds are available for AUD 35.00 per night

Cribs/Infant beds are available for AUD 10 per night

Airport shuttle service is offered for an extra charge of AUD 40 per person (one way)

Airport shuttle service for children between the ages of 2 and 11 costs AUD 15

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Pool Port Douglas, Port Douglas

Landmarks

  • Four Mile Beach Park (0.8 mi / 1.3 km)
  • Wildlife Habitat (1 mi / 1.6 km)
  • Marina Mirage (2.6 mi / 4.2 km)
  • St Mary's by the Sea Chapel (2.7 mi / 4.3 km)
  • Sugar Wharf (2.7 mi / 4.4 km)

Getting around

  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Cairns, QLD (CNS-Cairns Intl.) 60-min drive
  • Free self parking

Recent reviews

Excellent 4.1 /5 from 32 reviews

Pool Port Douglas, Port Douglas
Outstanding5.0 / 5
Absolutely lovely, stay here if you can.
We had a 3 bedroom uber swim up room. It was fantastic. There was one bed (king) upstairs and two downstairs (1 queen, 2 singles). The room had a large lounge kitchen area with separate walk in pantry. The lounge had a comfortable couch and two armchairs and large Telly. There was a large table for dining, one inside and also another on balcony. There was also a large comfortable bench for lounging. So lots of seating and lots of floor space. The decor was all white but had some great artwork. The balcony area was huge and fenced off, but open the gate and drop into the pool (safe for kids). The one thing to be aware of is that within an area you are partnered with another unit, so we were basically the downstairs unit and there was another above us. So their lounge kitchen was above hours and all their bedrooms were on left and ours were on right. If they are noisy you can here them. Particularly on the stairs. Our neighbors were so loud on stairs they made one bdr unusable as they went out most nights. There are no restaurants on property but it's a short drive to lots of options, if it wasn't so hot you could walk to quite a few. The pool was magnificent, we travel a lot and this was the biggest, cleanest pool we have ever had. Worth it for a swimup room.
5 night family trip
Pool Port Douglas, Port Douglas
Excellent4.0 / 5
Clean, modern and quiet.
Don't expect great mobile reception.
7 night romance trip
Pool Port Douglas, Port Douglas
Excellent4.0 / 5
Nice set up
Nice pool but water was heated. Didn't find bbq facilities.
2 night family trip
Pool Port Douglas, Port Douglas
Excellent4.0 / 5
Great spot for a relaxing family holiday - would recommend it.
3 night family trip
Pool Port Douglas, Port Douglas
Good3.0 / 5
Must read this if you plan on staying at Pool.....
Booked Standard Room, 2 Bedrooms, Mountain View for 8 nights. Photos showed 4 single level rooms with a private swim up pool. Put in a different room, with a private pool - but had 12 apartments, 6 on bottom 6 directly on top. Like being back in Sydney. Noise of chairs moving along the tiled floors in the apartment above us could be heard clearly, and despite it being very quiet outside, it was far from "peaceful" inside. Balcony was tiny and nothing like the huge one pictured on the website. Spoke with staff who seemed friendly and we asked to move to what we paid for. We were told that the photos showing the private block on the site were "under renovation" and unable to be occupied, and this was why we were elsewhere. We saw that at least 2 of the 4 private apartments had people occupying them. Maybe reception should have asked the occupants to close the curtains and move all of their shoes and bikes away from the front door if they were going to run this line with us. Following our complaint, we were woken each of the next 3 mornings at 7am to the noise of concrete chiseling work happening in the apartments beside us. Could not sleep in. Louder due to slat windows in the bedroom. Can't use the advertised clothes dryer because of sticker saying do not use. Ironing board destroyed a shirt due to crumbling padding. Bug problem in rooms. Weekly housekeeping was a joke No clean sheets etc. No name mattresses terrible. BBQ $20 per day - min 2 days. No 4G no wifi.
2 night romance trip

See all reviews

Pool Port Douglas, Port Douglas

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