Hotel Santander Plaza

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In-room safe, free WiFi
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In-room safe, free WiFi
In-room safe, free WiFi

Overview of Hotel Santander Plaza

Hotel Santander Plaza

3.5 star property
3.5-star hotel in Zona 10 with restaurant and bar/lounge

7.8/10 Good

283 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
The price is $67
Price available on 8/20/2022
15 Calle 3-52, Zona 10, Guatemala City, Guatemala
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free airport shuttle
  • Fitness center
  • Room service
  • Business center
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Zona 10
  • Paseo Cayala - 8 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive
  • Free airport shuttle

About this property

Hotel Santander Plaza

3.5-star hotel in the heart of Zona 10
You can look forward to free full breakfast, a free roundtrip airport shuttle, and dry cleaning/laundry services at Hotel Santander Plaza. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Concierge services, a front desk safe, and a banquet hall
  • Smoke-free premises, luggage storage, and tour/ticket assistance
  • Guest reviews speak highly of the location
Room features
All guestrooms at Hotel Santander Plaza include comforts such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 30-inch TVs with cable channels
  • Coffee/tea makers and daily housekeeping


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms
  • Arranged over 7 floors


  • Check-in time from 2:30 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property
  • Guests can access their accommodation through a private entrance
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast


  • Pets allowed (dogs only, 2 per room, up to 26 lbs)*
  • Service animals welcome
  • Pets must be supervised


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking


  • Free airport shuttle from 8:00 AM to 2:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting room


  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Fitness center


  • Elevator


  • English
  • Spanish

Room amenities

Be entertained

  • 30-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi


  • Daily housekeeping
  • In-room safe

Fees & policies


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GTQ 200 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


This property accepts credit cards and cash.

Also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

Does Hotel Santander Plaza offer free cancellation for a full refund?
Yes, Hotel Santander Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Santander Plaza?
As of Aug 19, 2022, prices found for a 1-night stay for 2 adults at Hotel Santander Plaza on Aug 20, 2022 start from $67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Santander Plaza?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Santander Plaza?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 26 lbs per pet. There's a charge of GTQ 200 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Santander Plaza?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Santander Plaza?
Yes, a free airport shuttle is available from 8:00 AM to 2:00 PM on request.
What are the check-in and check-out times at Hotel Santander Plaza?
You can check in from 2:30 PM - midnight. Check-out time is 1 PM.
What is there to do at Hotel Santander Plaza and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel Santander Plaza?
Yes, there's an onsite restaurant. Nearby restaurants include La Fattoria (4-min walk), Tacontento (4-min walk), and El Establo (4-min walk).
What's the area around Hotel Santander Plaza like?
Hotel Santander Plaza is in Zona 10, a short 5-minute drive from La Aurora Intl. Airport (GUA) and 4 minutes' walk from Avenida La Reforma. Travelers say the area is central and good for shopping.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Cornelius, 1-night trip
Verified Expedia guest review

8/10 Very Good

Great hotel for quick trip to Guatemala City. Its in a great area of Zona 10 with access to many things close by. The rooms are clean and spacious and the breakfast options were great. Staff were friendly and helpful.
Max, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente servicio 👌
Juan, 1-night trip
Verified Orbitz guest review

8/10 Very Good

Everything was great except the ceiling has mold
Flor, 2-night business trip
Verified Expedia guest review

8/10 Very Good

Katherina, 4-night family trip
Verified Expedia guest review

2/10 Poor

JOSE, 1-night trip
Verified Orbitz guest review

8/10 Very Good

La colocaion excelente todo cerca del hotel, el hotel necesita un poco de mejoras.pero en general todo esta bien,no es un hotel de lujo pero el personal muy atento y amable. El desayuno esta bien,pero lo deberian de variar un poco.
9-night family trip
Verified Expedia guest review

8/10 Very Good

Good place to stay
It's a cosy hotel with nice suites ideal for business trips
Dr. Ramy, 2-night business trip
Verified guest review

10/10 Exceptional

1-night family trip
Verified guest review

8/10 Very Good

Good Hotel
This hotel has a good location, just two blocks away from zona viva (zona 10) of Guatemala City, breakfast is very nice, room conditions kind of old but functional
Alejo Adrian, 3-night business trip
Verified guest review