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Smartline Village Resort & Waterpark - All Inclusive, Hersonissos

4 stars
HeraklionHersonissosCrete Island70014Greece, ‏800-491-6126
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Excellent4.2 / 5
Value for money
Best value for money
Cleanliness
Clean
Service
Fantastic service
Food
Delicious food
46See all 46 Hotels.com reviews
From 995 reviewsTripAdvisor Traveller Rating

Smartline Village Resort & Waterpark - All Inclusive, Hersonissos

Hotel Info: 866-539-8117

from $207
  • Double Room, Sea View
  • Family Room
  • Family Room, Sea View
  • Double Room
  • Suite, Sea View

At a glance

Key facts

Hotel size

  • This hotel has 275 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

Offsite

  • Free area shuttle

Other information

  • All-inclusive

Also known as

  • Village Hotel & Water Park
  • Village Hotel & Water Park Chersonissos
  • Village Water Park Chersonissos
  • Smartline Village Resort Waterpark Hersonissos
  • Smartline Village Resort Waterpark

Policies

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for an extra charge

WiFi is available in public areas for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Tennis on site
  • Playground on site
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Free water park access
  • Beach towels
  • Waterslide
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built 2002
  • Elevator/lift
  • Rooftop terrace
  • Garden
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • WiFi (surcharge)
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Smartline Village Resort & Waterpark - All Inclusive, Hersonissos’s small print

Also known as

  • Village Hotel & Water Park
  • Village Hotel & Water Park Chersonissos
  • Village Water Park Chersonissos
  • Smartline Village Resort Waterpark Hersonissos
  • Smartline Village Resort Waterpark

Policies

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for an extra charge

WiFi is available in public areas for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 46 reviews

Smartline Village Resort & Waterpark - All Inclusive, Hersonissos
Outstanding5.0 / 5
Excellent value for money
Excellent value for money and brilliant for children
7 night family trip
Smartline Village Resort & Waterpark - All Inclusive, Hersonissos
Outstanding5.0 / 5
Likes It
It's was very nice to stay even we were just a couple. Need to do some thing for the many Mosquitoes all around the vilage
4 night romance trip
Smartline Village Resort & Waterpark - All Inclusive, Hersonissos
Outstanding5.0 / 5
Had a great time
we enjoyed our stay in this hotel the kids had a lot of fun at the water park and the stuff were great very polite and helping. The food was very good
4 night family trip
Smartline Village Resort & Waterpark - All Inclusive, Hersonissos
Outstanding5.0 / 5
Family getaway
Perfect for family getaway
7 night family trip
Smartline Village Resort & Waterpark - All Inclusive, Hersonissos
Excellent4.0 / 5
An OK Stay
The hotel was selected as we liked the sound of all of the amenities on offer and we had a great time. The room was okay, it looked a bit dated and we hadn't really got a great view from the balcony, the bathroom didn't look the cleanest but this was because there were marks all over the floor. We had an issue with a few bugs coming in through the grill in the bathroom but we had spray for this. The lounge area had two beds in there which would have been better to have had a seat or something as the only chairs in the room were on the balcony. The food at the hotel was good, great range and always plenty, yes some of the stuff was the same but you try something different. Found the drinks to be a bit annoying in terms of glass size (small plastic cups) and the fact that after a certain time of night you had to pay. Pools were good and general areas were well maintained. Reception a bit chaotic at times, at check in there was no organisation and we had to wait ages. Entertainment really lets the hotel down, the guys do their best but at night it really is miserable. The location is a bit out of the way but the bus down to town was fine and its a 15minute walk up a hill if you don't want to catch it. We walked into town a few times which took about 20 minutes to get to the start of it. All in all probably wouldn't stay here again but wouldn't say for anyone else not to, it was a fine holiday and nothing was really a problem, I think we would just choose another hotel.
7 night trip

See all reviews

Smartline Village Resort & Waterpark - All Inclusive, Hersonissos

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