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The Towers at Lotte New York Palace, New York

5 stars
455 Madison AvenueNew YorkNY10022United States of America, 800-491-6126
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Outstanding4.6 / 5
Comfort
Rather comfortable
Location
Great location
Service
Fantastic service
Food
Delicious food
74See all 74 Hotels.com reviews
From 813 reviewsTripAdvisor Traveller Rating

The Towers at Lotte New York Palace, New York

Hotel Info: 866-539-8117

from $445
  • Luxury Room, 1 King Bed, Tower
  • Luxury Room, 2 Queen Beds, Tower
  • Suite, 1 Bedroom, Corner
  • Double Room, 2 Double Beds, Tower
  • Luxury Suite, 1 King Bed, Corner
  • Standard Room, 1 King Bed, Tower
  • Executive Suite, 1 King Bed, Tower
  • Junior Suite, 1 King Bed, Tower
  • Luxury Room, 1 King Bed, Tower
  • Luxury Suite, 1 Bedroom
  • Luxury Room, 2 Queen Beds, Tower
  • Executive Tower Suite, 1 King Bed
  • Luxury Suite, 1 King Bed, Corner

At a glance

Key facts

Hotel size

  • This hotel has 176 rooms

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets stay free (dogs only)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Offsite

  • Free area shuttle

Also known as

  • Towers New York Palace
  • Towers Palace
  • Towers Palace Hotel
  • Towers Palace Hotel New York
  • Towers Lotte New York Palace Hotel
  • Towers Lotte Palace Hotel
  • Towers Lotte New York Palace
  • Towers Lotte Palace

Optional extras

Valet parking costs USD 80.00 per night

Rollaway beds are available for an additional charge

Breakfast costs between USD 25 and USD 100 per person (approximately)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 5 bars/lounges
  • 24-hour room service
Things to do
  • Health club
  • Spa services on site
Working away
  • Business center
  • Meeting rooms 20
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
Facilities
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

The Towers at Lotte New York Palace, New York’s small print

Also known as

  • Towers New York Palace
  • Towers Palace
  • Towers Palace Hotel
  • Towers Palace Hotel New York
  • Towers Lotte New York Palace Hotel
  • Towers Lotte Palace Hotel
  • Towers Lotte New York Palace
  • Towers Lotte Palace

Optional extras

Valet parking costs USD 80.00 per night

Rollaway beds are available for an additional charge

Breakfast costs between USD 25 and USD 100 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 74 reviews

The Towers at Lotte New York Palace, New York
Outstanding5.0 / 5
The high score is well deserved!
The staff was very friendly and professional. The hotel was beautiful. I'm a Buy Hilton owner and frequent traveler and could have stayed at the Waldorf or other Hilton owned establishments for a lot less but glad I got to experience this hotel.
2 night family trip
The Towers at Lotte New York Palace, New York
Poor1.0 / 5
Arrived in town late. Although we had a confirmed reservation.
1 night business trip
The Towers at Lotte New York Palace, New York
Outstanding5.0 / 5
Wonderful from start to finish.
2 night family trip
The Towers at Lotte New York Palace, New York
Outstanding5.0 / 5
Lotte Palace Towers is Best Hotel Ever
The Lotte Palace Towers has private concierge entrance where Susan and Melody always give you a warm and welcoming greeting. There is complimentary champagne in the Towers lobby. Newspapers of your choice are delivered to your door each morning. We have been upgraded from our Corner Suite twice. This visit we were upgraded to o huge two wing suite with two living rooms. I have attached photos.
2 night business trip
The Towers at Lotte New York Palace, New York
Outstanding5.0 / 5
Excellent NYC hotel
Great place to stay. Walking distance to theaters, subway, restaurants, shopping and Central Park. Only downside was expensive parking - $70/day - and no coffeemaker in the room (roomservice pots of tea or coffee were $10 - $14! But there were multiple coffee shops within a few blocks).
3 night romance trip

See all reviews

The Towers at Lotte New York Palace, New York

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