Destination
Guests
All properties in New York, New York, United States of America

The Towers at Lotte New York Palace

Luxury hotel with 5 bars/lounges, near 5th Avenue

  • Free WiFi
From
$795

Image gallery

  • Living Area
  • Living Area
  • Living Area
  • Living Area
  • Living Area
Living Area. Image 1 of 71
1 / 71Living Area
9.2.Superb.
  • Always amazing staying here... one of my absolute favorite hotels. Delivers consistently

    Mar 31, 2021

  • Was such an amazing place to stay at. I’ve stayed there a few times before and I love it.…

    Aug 18, 2020

See all 135 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Safe
Convenient
Dining options
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 176 smoke-free guestrooms
  • Daily housekeeping
  • 5 bars/lounges
  • Breakfast available
  • Free area shuttle
  • Health club

For families

  • In-room childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Television

What’s around

  • In Midtown
  • 5th Avenue - 1 min walk
  • St. Patrick's Cathedral - 3 min walk
  • Rockefeller Center - 5 min walk
  • Top of the Rock - 5 min walk
  • Museum of Modern Art - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Suite, 1 King Bed with Sofa bed, Tower
  • Luxury Room, 2 Queen Beds, Tower
  • Luxury Room, 1 King Bed, Tower
  • Suite, 1 King Bed with Sofa bed, Tower (Corner)
  • Suite, 1 Bedroom, Tower (King)
  • Suite, 3 Bedrooms, Tower (Specialty)
  • Hastens Suite
  • Imperial Suite
  • Penthouse Suite
  • Executive Suite, Accessible, Tower
  • Room, 2 Queen Beds, Accessible, Tower
  • Luxury Room, 1 King Bed, Accessible, Tower
  • Suite, Accessible, Tower (Corner)
  • Suite, 2 Bedrooms, Tower (Corner)
  • Suite, 1 King Bed with Sofa bed, Tower (Corner, with Pantry)
  • Suite, Accessible, Tower (Corner, with Pantry)
  • Penthouse, Tower (Triplex)
  • Suite (Jewel Triplex)
  • Suite, 2 Bedrooms, Tower
  • Suite, 3 Bedrooms, Tower
  • Executive Studio Suite, 2 Queen Beds, Tower

Location

  • In Midtown
  • 5th Avenue - 1 min walk
  • St. Patrick's Cathedral - 3 min walk

What’s around

Landmarks

  • In Midtown
  • 5th Avenue - 1 min walk
  • St. Patrick's Cathedral - 3 min walk
  • Rockefeller Center - 5 min walk
  • Top of the Rock - 5 min walk
  • Museum of Modern Art - 6 min walk
  • Radio City Music Hall - 7 min walk
  • Grand Central Terminal - 10 min walk
  • Central Park - 10 min walk
  • Times Square - 11 min walk
  • Chrysler Building - 12 min walk

Getting around

  • LaGuardia Airport (LGA) - 23 min drive
  • John F. Kennedy International Airport (JFK) - 36 min drive
  • Liberty Intl. Airport (EWR) - 20 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • Grand Central - 42 St. Station - 11 min walk
  • New York W 32nd St. Station - 23 min walk
  • Long Island City Station - 4 min drive
  • 51 St. Station - 6 min walk
  • 47 - 50 Sts - Rockefeller Center Station - 8 min walk
  • Lexington Av.-53 St. Station - 8 min walk
  • Free area shuttle

At a glance

Hotel size

  • This hotel has 176 rooms

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs only)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 65 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 5 bars/lounges
  • 24-hour room service

Things to do

  • Health club
  • Spa services on site

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Garden

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Braille signage
  • Closed-captioned TV
  • Visual fire alarm
  • Telephone accessibility kit

Languages Spoken

  • Chinese
  • English
  • French
  • Italian
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • In-room massage available

Freshen up

  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch plasma TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • Video-game console
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Small print

Also known as

  • Towers New York Palace
  • The Towers At Lotte York York
  • The Towers at Lotte New York Palace Hotel
  • The Towers at Lotte New York Palace New York
  • The Towers at Lotte New York Palace Hotel New York
  • Towers Palace
  • Towers Palace Hotel
  • Towers Palace Hotel New York
  • Towers Lotte New York Palace Hotel
  • Towers Lotte Palace Hotel
  • Towers Lotte New York Palace
  • Towers Lotte Palace

Optional extras

Self parking costs USD 65 per day

Rollaway beds are available for USD 50.0 per stay

Breakfast costs between USD 16 and USD 26 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Towers at Lotte New York Palace does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 65 per day.
  • Yes, dogs stay free. Service animals are exempt from fees.
  • You can check in from 3 PM - 2 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Bill's Bar & Burger (3-min walk), Le Pain Quotidien (3-min walk), and P.J. Moran's (4-min walk).
  • No, this hotel doesn't have a casino, but Resorts World Casino (19-min drive) is nearby.
  • The Towers at Lotte New York Palace has 5 bars and a health club, as well as spa services and a garden.
9.2.Superb.
  • 6.0.Good

    Not worth the price. Part of it are 5 star but others are not. Cheaply renovated and from service way overpriced.

    1 night romance trip, Aug 12, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Beautiful hotel and was in great location within walking distance to everything

    5 night family trip, Feb 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Lotte best in NY

    Like always, lotte is the best in new york, so chic and luxurious everyone is so generous and lovely, hotel room with cathedral view is incredible

    Jose, 2 night business trip, Jan 28, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Well, this was very strange. The hotel is crazy beautiful and nice but i had a problem with the reservation. I booked through Expedia and they were not going to back the reservation. I even bought insurance because i was a little leary of the reservation to begin with. The hotel itself said they had no open reservations but i was able to book the last suite through Wxpedia. When i got there, they refused to uphold the reservation. I had a confirmation number and a copy of my reservation. They ended up giving me the suite but charged an extra $1000 for my stay. 3 nights. I didn't agree or think it was right but i really love the hotel and the location is perfect. Walking distance to my office.

    2 night business trip, Jan 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location! Beautiful views from the towers suites. Missed a coffee maker in the room but room service was fast

    2 night family trip, Jan 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice place to stay at, close to time square and other places.

    Toly, 4 night family trip, Dec 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The Palace is our favorite place to stay in the city. The location is ideal for shopping and broadway during your stay. Our room over looked Rockefella Center and Radio City Music Hall. Very iconic at Christmas.

    SB, 1 night family trip, Dec 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was great, The staff and hotel were the best

    4 night family trip, Dec 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It was fabulous! Beautifully decorated at Christmas time!

    3 night family trip, Dec 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Awesome way to start the holiday season!!! Wonderful stay at the Towers Lotte NYP. Upgraded to a corner executive suite upon checkin and it was AMAZING!! Great location in midtown next to Rockefeller Center and Radio City and all the great shopping on both 5th and Madison Avenues...would HIGHLY recommend!!!

    3 night family trip, Dec 5, 2019

    Verified Expedia guest review

See all 135 reviews