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Galaxy Hotel, Krakow

4 stars
ul. Gesia 22aKrakowLesser Poland31-535Poland, 800-491-6126
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Excellent4.3 / 5
Breakfast
Tasty breakfast
Wellness
Great wellness & sports facilities
Cleanliness
Clean
Pool
Great pool
404See all 404 Hotels.com reviews
From 1,137 reviewsTripAdvisor Traveller Rating

Galaxy Hotel, Krakow

Hotel Info: 866-539-8117

from $63
  • Standard Double Room
  • Suite
  • Business Double Room
  • Business Twin Room
  • Standard Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 205 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station pickup *

Parking

  • Extended parking

Offsite

  • Area shuttle *

  • Shopping center shuttle *

  • Casino shuttle *

  • Theme park shuttle *

Also known as

  • Galaxy Hotel Krakow
  • Galaxy Krakow
  • Hotel Galaxy

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for PLN 100 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of PLN 90 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free hot/cold buffet breakfast daily
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms 9
  • Conference space size (feet) - 4842
  • Conference space size (meters) - 450
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Sofa bed size single
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Galaxy SPA and Wellness has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Andromeda - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Sauna
  • Spa tub
  • Steam room
  • Bicycle rentals on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Galaxy Hotel, Krakow’s small print

Also known as

  • Galaxy Hotel Krakow
  • Galaxy Krakow
  • Hotel Galaxy

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for PLN 100 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of PLN 90 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 404 reviews

Galaxy Hotel, Krakow
Good3.0 / 5
Very ok
My hotel stay was highly ok. Nothing remarkable.
4 night romance trip
Galaxy Hotel, Krakow
Good3.0 / 5
Best for business
Avarage service, the room ok but the bed was a bit too small. Location good for shopping, business. A bit too far from tourist atractions. Spa in good condition.
2 night romance trip
Galaxy Hotel, Krakow
Excellent4.0 / 5
Good value for price.
Overall great value for price however two small inconveniences. Exactly during my stay the pool was being renovated and there was a strong smell of sewage coming from the bathroom drains probably due to the strong rains. The staff was quick to respond and cleaned and perfumed the pipes as best they could.
1 night business trip
Galaxy Hotel, Krakow
Outstanding5.0 / 5
Good Choice
Friendly, helpful staff, including booking a tour for me to Auschwitz-Birkenau and explaining locations of other sites on map. Fresh fruit on lobby counter. Going away gift of bath salts. Free WI-FI always up to speed. Sumptuous breakfast for all Western cuisines (not Asian). Comfortable, stylish room. Water kettle, tea and instant coffee in room. Take shampoo unless you like the shampoo/shower gel combo in the shower. Twenty-five-minute walk to most sites that interest tourists or ten-minute walk to tram. I didn't see any restaurants of interest in the hotel neighborhood, but if you like Pizza Hut or other fast food, that is available in the nearby shopping mall.
5 night trip
Galaxy Hotel, Krakow
Outstanding5.0 / 5
Great hotel in krakow
We had a wonderful time at the galaxy hotel, great location, wonderful service and the breakfast was great, so many choices, I would stay again!
4 night family trip

See all reviews

Galaxy Hotel, Krakow

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