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The Kiroro, A Tribute Portfolio Hotel, Hokkaido, Akaigawa

3.5 stars
128-1 Aza-TokiwaAkaigawaHokkaido046-0593Japan, 800-491-6126
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Excellent4.1 / 5
  • Many entertain for kids. Great fireworks from room window. Great breakfast buffet. We…Aug 4, 2015
  • The service experience here was terrible. After a delayed flight that lead to late…Jan 11, 2015
115See all 115 Hotels.com reviews
From 331 reviewsTripAdvisor Traveller Rating

The Kiroro, A Tribute Portfolio Hotel, Hokkaido, Akaigawa

Hotel Info: 866-539-8117

from $59
  • Japanese Suite (Hotel Piano)
  • Junior Suite, 12th Floor (Hotel Piano)
  • Kiroro Suite (Hotel Piano)
  • Piano Suite (Hotel Piano)
  • Oriental Suite (Hotel Piano)
  • Standard Twin Room-Hotel Piano (1 crab dinner on 2nd day and free sightseeing shuttle bus included)
  • Deluxe King with View Bath (Hotel Piano)
  • Standard Twin Room (Hotel Piano)
  • Deluxe Quadruple Room (Hotel Piano)
  • Standard Twin Room-Hotel Piano (1 crab dinner on 2nd day and free sightseeing shuttle bus included)
  • Deluxe Bath View
  • Oriental Suite
  • Junior Suite, 3rd Floor (Hotel Piano)
  • Room (Japanese)
  • Mountain Suite
  • Deluxe Quart
  • Kiroro Suite
  • Deluxe Room, 1 King Bed (Hotel Piano)
  • Superior Twin Room (Hotel Piano)
  • Superior Twin Room with 2 Extra Beds (Hotel Piano)
  • Junior Suite
  • Superior Twin Room with 2 Extra Beds (Hotel Piano)
  • Superior Twin Room with 1 Extra Bed (Hotel Piano)
  • Superior Twin Room (Hotel Piano)
  • Piano Suite (Hotel Piano)
  • Oriental Suite (Hotel Piano)
  • Standard Twin Room (Hotel Piano)
  • Junior Suite, 12th Floor (Hotel Piano)
  • Japanese Suite (Hotel Piano)
  • Deluxe Room, 1 King Bed (Hotel Piano)
  • Standard Room
  • Kiroro Suite (Hotel Piano)
  • Junior Suite, 3rd Floor (Hotel Piano)
  • Deluxe King with View Bath (Hotel Piano)
  • Superior Twin Room with 1 Extra Bed (Hotel Piano)
  • Deluxe Quadruple Room (Hotel Piano)
  • Standard Twin Room-Hotel Piano (1 crab dinner on 2nd day and free sightseeing shuttle bus included)
  • Superior Room
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 422 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle during limited hours *

Parking

  • Free self parking

Other information

  • Resort fee included

Also known as

  • Kiroro Akaigawa
  • Sheraton Hokkaido Kiroro
  • Kiroro Tribute Portfolio Hotel Akaigawa
  • Kiroro Tribute Portfolio Hotel
  • Kiroro Tribute Portfolio Akaigawa
  • Kiroro Tribute Portfolio
  • Kiroro Tribute Portfolio Hokkaido Akaigawa
  • Kiroro Tribute Portfolio Hokkaido
  • The Kiroro a Tribute Portfolio Hotel
  • Kiroro Tribute Portfolio Hotel Hokkaido Akaigawa
  • Kiroro Resort Akaigawa
  • Kiroro Resort Hotel Piano Hokkaido, Japan
  • Piano Hotel Akaigawa Mura
  • The Kiroro, a Tribute Portfolio Hotel, Hokkaido Japan
  • Sheraton Hokkaido Kiroro Resort Akaigawa
  • Kiroro Tribute Portfolio Hotel Hokkaido
  • Sheraton Hokkaido Kiroro Akaigawa

Policies

Please note that in the room names, 'Piano Hotel' and 'Mountain Hotel' refer to 2 distinct buildings. Please make your room selection based on your building preference. For further details, please contact the office through the information found on the booking confirmation.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Buffet breakfast is offered for an extra charge of JPY 1950 per person (approximately)

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 6 restaurants
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Ski shuttle
  • Outdoor tennis courts - 2
  • Spa tub
  • Steam room
  • Tennis on site
  • Sauna
  • Arcade/game room
Working away
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built 1991
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • In-room safe

Special features

Dining

Alla Moda - This restaurant specializes in Italian cuisine and serves dinner only.

Fuga - This restaurant specializes in sushi and serves dinner only. A children's menu is available.

POP - This buffet restaurant specializes in regional cuisine and serves dinner only.

Yanshu - This restaurant specializes in barbecue.

POP - This café specializes in soul food and serves lunch only.

Recreation

On Site

  • Outdoor tennis courts - 2
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Playground on site
  • Ski equipment rentals on site
  • Downhill skiing on site
  • Sledding on site
  • Snowboarding on site
  • Snowshoeing on site

Nearby

  • Golfing nearby
  • Kayaking nearby
  • Rafting nearby

The Kiroro, A Tribute Portfolio Hotel, Hokkaido, Akaigawa’s small print

Also known as

  • Kiroro Akaigawa
  • Sheraton Hokkaido Kiroro
  • Kiroro Tribute Portfolio Hotel Akaigawa
  • Kiroro Tribute Portfolio Hotel
  • Kiroro Tribute Portfolio Akaigawa
  • Kiroro Tribute Portfolio
  • Kiroro Tribute Portfolio Hokkaido Akaigawa
  • Kiroro Tribute Portfolio Hokkaido
  • The Kiroro a Tribute Portfolio Hotel
  • Kiroro Tribute Portfolio Hotel Hokkaido Akaigawa
  • Kiroro Resort Akaigawa
  • Kiroro Resort Hotel Piano Hokkaido, Japan
  • Piano Hotel Akaigawa Mura
  • The Kiroro, a Tribute Portfolio Hotel, Hokkaido Japan
  • Sheraton Hokkaido Kiroro Resort Akaigawa
  • Kiroro Tribute Portfolio Hotel Hokkaido
  • Sheraton Hokkaido Kiroro Akaigawa

Policies

Please note that in the room names, 'Piano Hotel' and 'Mountain Hotel' refer to 2 distinct buildings. Please make your room selection based on your building preference. For further details, please contact the office through the information found on the booking confirmation.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Buffet breakfast is offered for an extra charge of JPY 1950 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 115 reviews

The Kiroro, A Tribute Portfolio Hotel, Hokkaido, Akaigawa
Excellent4.0 / 5
Nice Sapporo Ski Resort
We enjoyed our stay at Kiroro Resort. The resort has two separate hotels (Piano and Mountain Hotels). We stayed at the Piano which is the larger resort with lots of amenities (hot springs, shopping, several restaurants, etc.). If your not skiing, this is the hotel to stay at. We went for skiing so I wish we stayed a the mountain hotel. We had to take a shuttle bus to the Mountain hotel and it would be nice to take a break in your room if your skiing all day. The beds and pillows at the Piano resort were uncomfortable. We also wished we skipped the breakfast buffet. It seemed overpriced for the quality and selection. The hotel staff were really nice. We also liked the large amount of amenities offered at the Piano resort.
1 night trip
The Kiroro, A Tribute Portfolio Hotel, Hokkaido, Akaigawa
Outstanding5.0 / 5
excellent
교통편리하고, 스키장과의 접근성도 좋고, 무엇보다 눈내린 뷰가 넘 멋집니다. 저흰 발렌타인이랑 불꽃놀이까지..로맨틱한 밤이었습니다. 조식도 깔끔하고 먹을만했습니다. 굳이 나쁜 걸 찾자면 매트리스가 좀 허술해보였다는거?? 그러나 자는데 불편함은 전혀없었습니다. 오타루나 삿포로에서 당일치기보단 피아노호텔에서 1박하고 스키타는 거 강추합니다.
2 night trip
The Kiroro, A Tribute Portfolio Hotel, Hokkaido, Akaigawa
Outstanding5.0 / 5
Great Service and Great condition
This hotel was great and i love the breakfast buffet! Nice view and pretty building!
1 night family trip
The Kiroro, A Tribute Portfolio Hotel, Hokkaido, Akaigawa
Outstanding5.0 / 5
Luxurious. Comfortable. ENGLISH OKAY!
Twice I have stayed at this hotel and twice was I impressed with everything. The service was good. Staffs speak English and were very helpful. The atmosphere of the hotel was luxurious and new. There were many facilities to enjoy during your stay; such as souvenir shop, game arcade, and onsen. The restaurants were okay but not super great. For those of you who are planning your stay in Kiroro for skiing and wondering which is better, here or Sheraton (which are the only 2 hotels close to the ski resort), I would personally recommend you to stay here. To make life a bit easier for you, here's the pro's and con's: a) Sheraton --> Pro's: right next to the skiing place (literally connected together), can see the view of people skiing right from your room window, and the restaurants are a bit prettier Con's: no entertainment facilities such as game arcade, onsen, or souvenir shop (but you can take the free shuttle bus to Tribute P. hotel), looks less luxurious than Tribute P. b) Tribute Portfolio --> Pro's: room very spacious, very luxurious looking, lots of entertainment facilities Con's: not right next to the skiing place (but there's a 2-min free shuttle bus service that comes every 15-30 min), that's it. They also have free shuttle bus service to/from Otaru Chikko Station in winter (peak season). For the bus schedule, check the website before hand.
1 night business trip
The Kiroro, A Tribute Portfolio Hotel, Hokkaido, Akaigawa
Outstanding5.0 / 5
Rocky mountain style.
Has the feel of the great Rocky Mountain Railway hotels ( Banff Springs), a 10 minute shuttle bus from a good ski resort, which can have amazing powder. Completely different experience from Nieseko, as isolated in the mountains. Would recommend if you don't want a village atmosphere.
1 night family trip

See all reviews

The Kiroro, A Tribute Portfolio Hotel, Hokkaido, Akaigawa

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