Choose dates to view prices

Schloss Hotel & Spa Pontresina

Photo gallery for Schloss Hotel & Spa Pontresina

Front of property
Indoor pool
Indoor pool
Indoor pool
View from room

Overview of Schloss Hotel & Spa Pontresina

Schloss Hotel & Spa Pontresina

4.0 star property
Pontresina ski hotel with spa and ski storage

7.6/10 Good

116 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
The price is $228
Price available on 2/5/2023
Map
Via Maistra, Pontresina, GR, 7504

Room options

About this area

Getting around

  • Zurich Airport (ZRH) - 159 min drive
  • Celerina/Schlarigna Staz Station - 5 min drive
  • Celerina/Schlarigna Station - 9 min drive
  • Pontresina Station - 12 min walk

Restaurants

  • Gianottis - 4 min walk
  • Nostra Pizzeria - 9 min walk
  • Gondolezza - 13 min walk
  • Bo's Co - 5 min drive
  • Restorant Uondas - 6 min drive

About this property

Schloss Hotel & Spa Pontresina

At Schloss Hotel & Spa Pontresina, you'll be near winter activities like downhill skiing, snowboarding, and cross-country skiing. You can visit the spa to indulge in massages, facials, or aromatherapy, and SAVUR serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include an indoor pool, a bar/lounge, and a health club. Ski passes, storage, rentals, and lessons are also available. Fellow travelers like the convenient parking and helpful staff.

Languages

English, French, German, German (Sign language), Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 15
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets allowed (dogs only, 1 per room, up to 55 lbs per pet)*
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CHF 18.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children's menu

What to do

  • Ski passes
  • Ski lessons
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Ski equipment rentals
  • Ski storage

Facilities

  • Health club
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator

Languages

  • English
  • French
  • German
  • German (Sign language)
  • Italian
  • Russian

Ski

  • Ski passes
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Downhill skiing nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Minibar

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

SCHLOSS SPA has 5 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

SAVUR - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, CHF 4.15 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Hosted evening meal costs CHF 60

Children & extra beds

  • Rollaway beds are available for CHF 70.0 per day

Pets

  • Pets are allowed for an extra charge of CHF 18 per pet, per night

Parking

  • Self parking costs CHF 18.00 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts major credit cards and cash.

Also known as

Hotel Schloss Wellness
Hotel Schloss Wellness Family
Schloss Hotel Wellness
Schloss Hotel Wellness & Family
Schloss Hotel Wellness & Family Pontresina
Schloss Wellness
Schloss Wellness Family
Schloss Wellness Family Pontresina
Schloss Wellness Hotel
Wellness Schloss
Schloss Hotel Wellness Family Pontresina
Schloss Hotel Wellness Family
Hotel Schloss Pontresina Family
Hotel Schloss Family
Schloss Pontresina Family
Hotel Schloss Pontresina Family Spa
Schloss & Spa Pontresina
Schloss Hotel Spa Pontresina
Hotel Schloss Pontresina Family Spa
Schloss Hotel & Spa Pontresina Hotel
Schloss Hotel & Spa Pontresina Pontresina
Schloss Hotel & Spa Pontresina Hotel Pontresina

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Schloss Hotel & Spa Pontresina?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
How much does it cost to stay at Schloss Hotel & Spa Pontresina?
As of Jan 28, 2023, prices found for a 1-night stay for 2 adults at Schloss Hotel & Spa Pontresina on Feb 5, 2023 start from $228, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Schloss Hotel & Spa Pontresina?
Yes, there's an indoor pool.
Are pets allowed at Schloss Hotel & Spa Pontresina?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 55 lbs per pet. There's a charge of CHF 18 per pet, per night.
Is parking offered on site at Schloss Hotel & Spa Pontresina?
Yes. Self parking costs CHF 18.00 per day.
What are the check-in and check-out times at Schloss Hotel & Spa Pontresina?
You can check in from 3:00 PM - midnight. Check-out time is 10:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Schloss Hotel & Spa Pontresina?
No, this hotel doesn't have a casino, but Casino St. Moritz (14-min drive) is nearby.
What is there to do at Schloss Hotel & Spa Pontresina and nearby?
Have fun with onsite winter activities like skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Schloss Hotel & Spa Pontresina also has a Turkish bath and spa services.
Are there restaurants at or near Schloss Hotel & Spa Pontresina?
Yes, there's an onsite restaurant, SAVUR. Nearby restaurants include Gianottis (4-min walk), Nostra Pizzeria (9-min walk), and Gondolezza (13-min walk).
What's the area around Schloss Hotel & Spa Pontresina like?
Schloss Hotel & Spa Pontresina is a short 4-minute walk from Engadin and 11 minutes' walk from Val Roseg.

Reviews

7.6

Good

8.3/10

Cleanliness

7.3/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Neil, 1-night trip
Verified Hotels.com guest review

2/10 Poor

BE WARNED ABOUT THIS HOTEL!!! I stayed there for 5 days and did not have internet services in my room during the stay even though they were included in the price. I was told that maintenance would fix it, but it never happened. My trip was work-related, and not having internet in the room complicated things as I had to stay in the lobby late in the evenings. In addition, for 3 days, there was a nasty sewage smell in the room that made it necessary to sleep with my windows open and leave them open when I was away. Again, I complained and asked for a change of rooms, but my complaints were not addressed. The smell went away the day before I left. Finally, they offered me a coupon for a 25' massage if I booked a 50' one. I booked the massage, and when I went for the second (supposedly free) at first, they told me they did not have enough time to do it (clearly, they wanted to close the spa earlier), and when I complained, they agreed on giving me the service. However, instead of a 25' massage, they gave me one for 50' (I realized it later as I fell asleep during it ). When I did the checkout, I turned in the coupon, and they did not accept it. They told me that the woman at the spa had charged a 50' massage and that they couldn't do anything about it. I was angry, but there was no responsible person to talk to, and I also had to leave to catch my train. A total disappointment for a hotel of this category!!!
Nancy, 5-night business trip
Verified Expedia guest review

10/10 Exceptional

Takashi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property happy with our stay.
Veronika, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Like: Historical setting, views, pool, renovated, value, privacy, cleanliness. Dislike: Matress was a bit hard.
Marc, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

The Schloss Hotel and spa is a beautiful building in an excellent location. The hotel itself has friendly staff and great amenities. The only downside is that the decor is somewhat tired in the rooms.
Catherine, 5-night family trip
Verified Orbitz guest review

8/10 Very Good

Fantastic place in the heart of the village, nice staff, especially the night portier. Convenient ski pass proposal at a cheap price. Pity the restaurant was closed and the breakfast buffet was very limited. When we arrived at midnight, "our" room was not ready, so that we had to go to another one. The pool was unattended during 2 days. Information about skiing was approximative. But nice stay overall.
Patrick, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fabulous as always
Fabulous as always
Altura, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The front desk staff is very limited English proficient. The property is dated but well kept. We stayed in Rooms 123-124, that section of the building smelled like raw sewage. The smell appeared to come from the bathrooms possibly. I presented my concerns to front desk staff and they appeared bothered. They mentioned that they would send another front desk staffer to add a special liquid into the toilet to help with the smell. The staffer came and did that however the smell did not improve. I am awaiting a solution this morning. Note that the hallways and other rooms I. This area of the building smell the same. Horrible.
CYNTHIA, 1-night family trip
Verified Travelocity guest review

10/10 Exceptional

11-night trip
Verified Expedia guest review